nursing home in Burgaw, NC
The Laurels of Pender
311 S Campbell Street, Burgaw, NC 28425 · (910) 259-6007
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Laurels of Pender at a glance
The Laurels of Pender is a 98-bed for-profit nursing home in Burgaw, North Carolina (Pender County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the North Carolina average of 2.9.
Residents receive about 4.1 hours of nursing care per day (0.7 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (January 15, 2026) found 9 health citations. The North Carolina average is 4.7.
It has not received a federal fine in the past three years.
Nursing staff turnover is 35.5% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 98
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Ciena Healthcare/Laurel Health Care
- Medicare-certified since
- March 6, 1989
- Resident/family council
- Resident
- County
- Pender County
- CMS Certification Number
- 345298
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.09 hrs | 3.85 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.69 hrs | 0.62 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.47 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.49 hrs | 3.42 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 35.5% | 49% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 41.7% | 45.6% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 5 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 33 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 98 | 105 | 107 | |
| Average residents per day | 90 | 87 | 86 | |
| Occupancy | 91.9% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.4% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.1% | 5.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 12.1% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 2.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 8.1% | 15.6% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 10.6% | 18.3% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5.7% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0.8% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 9.6% | 21.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 28.2% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.8% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 93.4% | 92% | 93.6% | Average |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.7% | 1.4% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 81.7% | 78.1% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 89.9% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 10 health deficiencies and 13 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 15, 2026 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | E Potential harm, pattern | Corrected April 18, 2026 |
| January 15, 2026 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected April 18, 2026 |
| January 15, 2026 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected April 18, 2026 |
| January 15, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected February 6, 2026 |
| January 15, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected February 6, 2026 |
| January 15, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected February 6, 2026 |
| January 15, 2026 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected February 6, 2026 |
| January 15, 2026 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected February 6, 2026 |
| January 15, 2026 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected February 6, 2026 |
| January 15, 2026 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected February 6, 2026 |
| January 15, 2026 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected February 6, 2026 |
| September 3, 2025 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Past Non-Compliance |
| September 20, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected December 17, 2024 |
| September 20, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected December 17, 2024 |
| September 20, 2024 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | E Potential harm, pattern | Corrected December 17, 2024 |
| September 20, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected December 17, 2024 |
| September 20, 2024 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | D Potential harm, isolated | Corrected December 17, 2024 |
| May 4, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected August 15, 2023 |
| May 4, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected August 15, 2023 |
| May 4, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected August 15, 2023 |
| May 4, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected August 15, 2023 |
| May 4, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected August 15, 2023 |
| May 4, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected May 19, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FAISON, MARCUS Individual | adp of the snf | NOT APPLICABLE | 12/04/2023 |
| KASTNER, ROBERT Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| KHAN, ANIS Individual | adp of the snf | NOT APPLICABLE | 02/01/2017 |
| LAUREL HEALTH CARE COMPANY Organization | adp of the snf | NOT APPLICABLE | 04/11/2025 |
| MOHAMMAD QAZI 2022 CHILDREN'S TRUST UAD 5-4-2022 Organization | adp of the snf | NOT APPLICABLE | 09/14/2023 |
| STOBB, DAVID Individual | adp of the snf | NOT APPLICABLE | 02/01/2017 |
| THE LAURELS OF PENDER REAL ESTATE, LLC Organization | adp of the snf | NOT APPLICABLE | 02/01/2017 |
| KHAN, ANIS Individual | managing control - governing body | NOT APPLICABLE | 02/01/2017 |
| FAISON, MARCUS Individual | operational/managerial control | NOT APPLICABLE | 12/04/2023 |
| KASTNER, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| KHAN, ANIS Individual | operational/managerial control | NOT APPLICABLE | 02/01/2017 |
| LAUREL HEALTH CARE COMPANY Organization | operational/managerial control | NOT APPLICABLE | 02/01/2017 |
| QAZI, MOHAMMAD Individual | operational/managerial control | NOT APPLICABLE | 06/04/2026 |
Other nursing homes near The Laurels of Pender
Wallace Rehabilitation and Healthcare Center
647 S East Railroad Street, Wallace, NC 28466 · 12.9 mi
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- CMS high performer
★★★★★5Much above averageNorthchase Nursing and Rehabilitation Center
3015 Enterprise Drive, Wilmington, NC 28405 · 17 mi
For-profit · 140 beds · Part of Principle Long Term Care
★★★★★2Below averageWoodbury Wellness Center INC
2778 Country Club Drive, Hampstead, NC 28443 · 18.9 mi
For-profit · 112 beds
★★★★★3AverageDavis Health and Wellness Center at Cambridge Vill
83 Cavalier Drive Ste 200, Wilmington, NC 28405 · 19.3 mi
Non-profit · 20 beds
★★★★★2Below averageDavis Health Care Center
1011 Porters Neck Road, Wilmington, NC 28411 · 19.7 mi
Non-profit · 115 beds
- Abuse citation
★★★★★1Much below averageLiberty Commons Rehabilitation Center
121 Racine Drive, Wilmington, NC 28403 · 21.5 mi
For-profit · 82 beds · Part of Liberty Senior Living
★★★★★2Below average
Frequently asked questions
What is The Laurels of Pender's rating?
The Laurels of Pender has 4 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did The Laurels of Pender receive?
Its most recent standard health inspection found 9 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does The Laurels of Pender accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Laurels of Pender?
It is for profit - limited liability company and part of Ciena Healthcare/Laurel Health Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Laurels of Pender and how do I contact it?
The Laurels of Pender is at 311 S Campbell Street, Burgaw, NC 28425. Phone: (910) 259-6007.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.