nursing home in Wilmington, NC
Northchase Nursing and Rehabilitation Center
3015 Enterprise Drive, Wilmington, NC 28405 · (910) 791-3451
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Northchase Nursing and Rehabilitation Center at a glance
Northchase Nursing and Rehabilitation Center is a 140-bed for-profit nursing home in Wilmington, North Carolina (New Hanover County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the North Carolina average of 2.9.
Residents receive about 3.5 hours of nursing care per day (0.8 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (June 23, 2025) found 8 health citations. The North Carolina average is 4.7.
Federal regulators fined it 1 time in the past three years, totaling $7,901.
Nursing staff turnover is 39.8% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 140
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Principle Long Term Care
- Medicare-certified since
- August 1, 1979
- Resident/family council
- Resident
- County
- New Hanover County
- CMS Certification Number
- 345119
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.49 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.76 hrs | 0.62 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.80 hrs | 2.34 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.19 hrs | 3.42 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 39.8% | 49% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 15.8% | 45.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 2 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 57 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $7,901 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 140 | 105 | 107 | |
| Average residents per day | 128 | 87 | 86 | |
| Occupancy | 91.7% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.7% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5.3% | 5.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 26.8% | 14% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.7% | 2.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 10.6% | 15.6% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 11.3% | 18.3% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 10% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 2.1% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 18.1% | 21.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 7.4% | 20.7% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 93.6% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 73.7% | 92% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.1% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 87.8% | 78.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 91.9% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 27 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 23, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected July 28, 2025 |
| June 23, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected July 28, 2025 |
| June 23, 2025 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Corrected July 28, 2025 |
| June 23, 2025 Complaint | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected June 9, 2025 |
| June 23, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected July 28, 2025 |
| June 23, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected July 28, 2025 |
| June 23, 2025 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected July 28, 2025 |
| June 23, 2025 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | D Potential harm, isolated | Corrected July 28, 2025 |
| May 17, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected July 31, 2024 |
| May 17, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected July 31, 2024 |
| May 17, 2024 Fire safety | Have power receptacles that are properly grounded. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912 | D Potential harm, isolated | Corrected July 31, 2024 |
| May 17, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected July 31, 2024 |
| May 17, 2024 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected June 24, 2024 |
| May 17, 2024 Complaint | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | E Potential harm, pattern | Corrected June 24, 2024 |
| May 17, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | E Potential harm, pattern | Corrected June 24, 2024 |
| May 17, 2024 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | E Potential harm, pattern | Corrected June 24, 2024 |
| May 17, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected June 24, 2024 |
| May 17, 2024 Complaint | Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care Deficiencies · Tag F0745 | E Potential harm, pattern | Corrected June 24, 2024 |
| May 17, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | E Potential harm, pattern | Corrected June 24, 2024 |
| May 17, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected June 24, 2024 |
| May 17, 2024 Standard | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | D Potential harm, isolated | Corrected June 24, 2024 |
| May 17, 2024 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected June 24, 2024 |
| May 17, 2024 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected June 24, 2024 |
| May 17, 2024 Complaint | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected June 24, 2024 |
| May 17, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 24, 2024 |
| May 17, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 24, 2024 |
| January 3, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected October 2, 2023 |
| January 26, 2023 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | F Potential harm, widespread | Corrected February 13, 2023 |
| January 26, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected April 7, 2023 |
| January 26, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected April 7, 2023 |
| January 26, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected April 7, 2023 |
| January 26, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected April 7, 2023 |
| January 26, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected February 13, 2023 |
| January 26, 2023 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected February 13, 2023 |
| January 26, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected February 13, 2023 |
| January 26, 2023 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | E Potential harm, pattern | Corrected February 13, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $7,901 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| January 3, 2024 | Fine | $7,901 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BOICE, GALE Individual | adp of the snf | NOT APPLICABLE | 03/05/2018 |
| HILL, RAYMOND Individual | adp of the snf | NOT APPLICABLE | 01/01/2011 |
| HILL, ROBERT Individual | adp of the snf | NOT APPLICABLE | 01/01/2011 |
| HILL, STEPHEN Individual | adp of the snf | NOT APPLICABLE | 01/01/2011 |
| REVIS, SARAH Individual | adp of the snf | NOT APPLICABLE | 07/03/2025 |
| SEDER, JEFFREY Individual | adp of the snf | NOT APPLICABLE | 07/02/2025 |
| JOHNSON, DIANNE Individual | corporate director | NOT APPLICABLE | 01/01/2011 |
| BOICE, GALE Individual | corporate officer | NOT APPLICABLE | 03/05/2018 |
| BOICE, GALE Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 11/11/2025 |
| PRINCIPLE LONG TERM CARE, INC. Organization | operational/managerial control | NOT APPLICABLE | 01/01/2011 |
| REVIS, SARAH Individual | operational/managerial control | NOT APPLICABLE | 03/23/2020 |
Other nursing homes near Northchase Nursing and Rehabilitation Center
Davis Health and Wellness Center at Cambridge Vill
83 Cavalier Drive Ste 200, Wilmington, NC 28405 · 3.4 mi
Non-profit · 20 beds
★★★★★2Below averageLiberty Commons Rehabilitation Center
121 Racine Drive, Wilmington, NC 28403 · 4.5 mi
For-profit · 82 beds · Part of Liberty Senior Living
★★★★★2Below averageBradley Creek Health Center
740 Diamond Shoals Road, Wilmington, NC 28403 · 5 mi
For-profit · 30 beds
- CMS high performer
★★★★★5Much above averageDavis Health Care Center
1011 Porters Neck Road, Wilmington, NC 28411 · 6 mi
Non-profit · 115 beds
- Abuse citation
★★★★★1Much below averageCypress Pointe Rehabilitation Center
2006 South 16th Street, Wilmington, NC 28401 · 7.3 mi
For-profit · 90 beds · Part of Sovereign Healthcare Holdings
- CMS high performer
★★★★★5Much above averagePeak Resources-Wilmington, INC
2305 Silver Stream Lane, Wilmington, NC 28401 · 8.3 mi
For-profit · 110 beds · Part of Peak Resources, INC.
★★★★★1Much below average
Frequently asked questions
What is Northchase Nursing and Rehabilitation Center's rating?
Northchase Nursing and Rehabilitation Center has 2 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Northchase Nursing and Rehabilitation Center receive?
Its most recent standard health inspection found 8 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Northchase Nursing and Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Northchase Nursing and Rehabilitation Center?
It is for profit - limited liability company and part of Principle Long Term Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Northchase Nursing and Rehabilitation Center and how do I contact it?
Northchase Nursing and Rehabilitation Center is at 3015 Enterprise Drive, Wilmington, NC 28405. Phone: (910) 791-3451.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.