nursing home in Mooresville, NC

Glenwood Health & Rehabilitation

550 Glenwood Drive, Mooresville, NC 28115 · (704) 664-7494

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★2
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Glenwood Health & Rehabilitation at a glance

Glenwood Health & Rehabilitation is a 130-bed for-profit nursing home in Mooresville, North Carolina (Iredell County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the North Carolina average of 2.9.

Residents receive about 3.3 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.9 hours.

Its most recent standard health inspection (July 27, 2026) found 4 health citations. The North Carolina average is 4.7.

Federal regulators fined it 2 times in the past three years, totaling $201,886.

Nursing staff turnover is 60.6% per year (state average 49%).

Facility details

Type
Nursing home
Ownership
For Profit - Individual
Beds
130
Certified for
Medicare and Medicaid
Medicare-certified since
June 23, 1988
Resident/family council
Resident
County
Iredell County
CMS Certification Number
345283

Ratings

MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 52.9 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.9 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)2 / 52.7 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)3 / 53.3 / 53.6 / 5Worse
Long-stay quality rating (higher is better)4 / 53.4 / 53.8 / 5Average
Short-stay (rehab) quality rating (higher is better)1 / 53 / 53.3 / 5Worse

Staffing

This facility3.28 hrsNorth Carolina average3.85 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.28 hrs3.85 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.57 hrs0.62 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.84 hrs2.34 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.03 hrs3.42 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)60.6%49%45.8%Worse
Registered nurse turnover (yearly) (lower is better)71.4%45.6%42.9%Worse
Administrators who left in the past year (lower is better)111Worse

Inspections

This facility4North Carolina average5U.S. average9
Health citations in the most recent inspection: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)459Better
Citations from complaint investigations (latest cycle) (lower is better)123Better
Weighted health inspection score ⓘ (lower is better)8149.280.6Average

Penalties

This facility2North Carolina average1U.S. average1
Fines in the past 3 years: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)211Worse
Total fines in the past 3 years (lower is better)$201,886$36,617$30,972Worse
All federal penalties in the past 3 years (lower is better)311Worse

Size

MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Certified beds130105107
Average residents per day988786
Occupancy75.7%83.6%80.9%

Long-stay residents

This facility3.5%North Carolina average3.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.5%3.5%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)4.3%5.5%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)16.8%14%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)1.5%2.3%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.7%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)17.9%15.6%13.9%Worse
Long-stay residents whose walking worsened (lower is better)16.1%18.3%14.1%Worse
Long-stay residents who lose too much weight (lower is better)3.7%7.2%5.2%Better
Long-stay residents with depressive symptoms (lower is better)10.4%5.9%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)28.8%21.3%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)29%20.7%19%Worse
Long-stay residents given a flu vaccine (higher is better)96.7%94.1%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.1%92%93.6%Better

Short-stay residents

This facility2.7%North Carolina average1.4%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)2.7%1.4%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)92.4%78.1%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)88.7%80.6%82%Better

Inspection citations

State inspectors cited this home for 29 health deficiencies and 21 fire safety deficiencies in the inspection records CMS currently publishes. 5 citations involved actual harm, including 4 rated "immediate jeopardy".

DateCitationSeverityStatus
July 27, 2026
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected July 28, 2026
July 27, 2026
Complaint
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected July 28, 2026
July 27, 2026
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected July 28, 2026
July 27, 2026
Standard
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Tag F0805
D
Potential harm, isolated
Corrected July 28, 2026
May 15, 2025
Fire safety
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911
D
Potential harm, isolated
Corrected June 26, 2025
May 15, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected May 17, 2025
May 15, 2025
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected May 17, 2025
May 15, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected May 17, 2025
May 15, 2025
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected May 17, 2025
May 15, 2025
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected May 17, 2025
April 8, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
J
Immediate jeopardy, isolated
Corrected May 15, 2025
April 8, 2025
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
J
Immediate jeopardy, isolated
Corrected May 15, 2025
April 8, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
G
Actual harm, isolated
Corrected May 15, 2025
February 1, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected March 29, 2024
February 1, 2024
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
D
Potential harm, isolated
Corrected March 29, 2024
February 1, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected March 29, 2024
February 1, 2024
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected March 29, 2024
February 1, 2024
Fire safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies · Tag K0223
D
Potential harm, isolated
Corrected March 29, 2024
February 1, 2024
Standard
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
K
Immediate jeopardy, pattern
Corrected March 5, 2024
February 1, 2024
Complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602
J
Immediate jeopardy, isolated
Corrected March 5, 2024
February 1, 2024
Standard
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · Tag F0801
F
Potential harm, widespread
Corrected March 5, 2024
February 1, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected March 5, 2024
February 1, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected March 5, 2024
February 1, 2024
Complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected March 5, 2024
February 1, 2024
Standard
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
E
Potential harm, pattern
Corrected March 5, 2024
February 1, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected March 5, 2024
February 1, 2024
Standard
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning Deficiencies · Tag F0661
D
Potential harm, isolated
Corrected March 5, 2024
February 1, 2024
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected March 5, 2024
February 1, 2024
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected March 5, 2024
February 1, 2024
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected March 5, 2024
February 1, 2024
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected March 5, 2024
February 1, 2024
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
D
Potential harm, isolated
Corrected March 5, 2024
February 1, 2024
Standard
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Tag F0887
D
Potential harm, isolated
Corrected March 5, 2024
February 1, 2024
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
D
Potential harm, isolated
Corrected March 5, 2024
February 1, 2024
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected March 5, 2024
July 15, 2022
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
F
Potential harm, widespread
Corrected November 7, 2022
July 15, 2022
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
F
Potential harm, widespread
Corrected November 7, 2022
July 15, 2022
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
F
Potential harm, widespread
Corrected November 7, 2022
July 15, 2022
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected November 7, 2022
July 15, 2022
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
F
Potential harm, widespread
Corrected November 7, 2022
July 15, 2022
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
F
Potential harm, widespread
Corrected November 7, 2022
July 15, 2022
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
F
Potential harm, widespread
Corrected November 7, 2022
July 15, 2022
Fire safety
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911
F
Potential harm, widespread
Corrected November 7, 2022
July 15, 2022
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected November 7, 2022
July 15, 2022
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected November 7, 2022
July 15, 2022
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected November 7, 2022
July 15, 2022
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
D
Potential harm, isolated
Corrected November 7, 2022
July 15, 2022
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected November 7, 2022
July 15, 2022
Fire safety
Meet other general requirements.
Construction Deficiencies · Tag K0100
D
Potential harm, isolated
Corrected November 7, 2022
July 15, 2022
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
D
Potential harm, isolated
Corrected November 7, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 3 federal penalties in the past three years, including $201,886 in fines.

DatePenaltyAmount / length
April 8, 2025Fine$105,195
February 1, 2024Payment Denial3 days from March 2, 2024
February 1, 2024Fine$96,691

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince

ownership data not available

Other nursing homes near Glenwood Health & Rehabilitation

  1. Crestview Health & Rehabilitation

    752 E Center Avenue, Mooresville, NC 28115 · under 1 mi

    For-profit · 131 beds

    • Special Focus candidate
    ★★★★★1Much below average
  2. Autumn Care of Cornelius

    19530 Mount Zion Parkway, Cornelius, NC 28031 · 7.1 mi

    For-profit · 102 beds · Part of Saber Healthcare Group

    ★★★★★2Below average
  3. Big Elm Retirement and Nursing Centers

    1285 West A Street, Kannapolis, NC 28081 · 10.7 mi

    For-profit · 50 beds

    ★★★★★4Above average
  4. Lakeside Health & Rehab Center

    13825 Hunton Lane, Huntersville, NC 28078 · 11 mi

    Government · 114 beds · Part of Saber Healthcare Group

    ★★★★★4Above average
  5. Huntersville Health & Rehabilitation Center

    13835 Boren Street, Huntersville, NC 28078 · 12.1 mi

    For-profit · 90 beds · Part of Lifeworks Rehab

    • Abuse citation
    ★★★★★3Average
  6. Ignite Medical Resort Huntersville

    12019 Verhoeff Drive, Huntersville, NC 28078 · 12.3 mi

    Non-profit · 168 beds · Part of Atrium Health

    ★★★★★3Average

All nursing homes in Mooresville, NC · Compare side by side

Frequently asked questions

What is Glenwood Health & Rehabilitation's rating?

Glenwood Health & Rehabilitation has 1 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.

How many inspection citations did Glenwood Health & Rehabilitation receive?

Its most recent standard health inspection found 4 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.

Does Glenwood Health & Rehabilitation accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Glenwood Health & Rehabilitation?

It is for profit - individual. The ownership section on this page lists the owners and managers reported to CMS.

Where is Glenwood Health & Rehabilitation and how do I contact it?

Glenwood Health & Rehabilitation is at 550 Glenwood Drive, Mooresville, NC 28115. Phone: (704) 664-7494.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.