nursing home in Wilmington, NC
Cypress Pointe Rehabilitation Center
2006 South 16th Street, Wilmington, NC 28401 · (910) 763-6271
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★4
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Cypress Pointe Rehabilitation Center at a glance
Cypress Pointe Rehabilitation Center is a 90-bed for-profit nursing home in Wilmington, North Carolina (New Hanover County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the North Carolina average of 2.9.
Residents receive about 3.4 hours of nursing care per day (0.8 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (May 7, 2026) found 1 health citation. The North Carolina average is 4.7.
It has not received a federal fine in the past three years.
Nursing staff turnover is 47% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Individual
- Beds
- 90
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Sovereign Healthcare Holdings
- Medicare-certified since
- June 1, 1976
- Resident/family council
- Both
- County
- New Hanover County
- CMS Certification Number
- 345002
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.40 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.79 hrs | 0.62 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.01 hrs | 2.34 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.33 hrs | 3.42 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 47% | 49% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 35.7% | 45.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 4 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 90 | 105 | 107 | |
| Average residents per day | 78 | 87 | 86 | |
| Occupancy | 86.7% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.8% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.7% | 5.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 10.8% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 2.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 5.7% | 15.6% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 5.4% | 18.3% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2% | 7.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 47.3% | 5.9% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 14.9% | 21.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 12.7% | 20.7% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 92% | 93.6% | Better |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.2% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 78.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 3 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 7, 2026 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Deficient, Provider has no plan of correction |
| May 7, 2026 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Deficient, Provider has no plan of correction |
| May 7, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| May 7, 2026 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| May 7, 2026 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected May 10, 2026 |
| March 20, 2025 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected May 14, 2025 |
| March 20, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected March 28, 2025 |
| February 22, 2024 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected April 16, 2024 |
| February 22, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected April 16, 2024 |
| February 22, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | E Potential harm, pattern | Corrected March 4, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HEALTHCARE FINANCIAL SOLUTIONS LLC Organization | 5% or greater security interest | NOT APPLICABLE | 12/31/2015 |
| CRONQUIST, ROYCE Individual | adp of the snf | NOT APPLICABLE | 02/01/2018 |
| FORRAI, ANGELA Individual | adp of the snf | NOT APPLICABLE | 01/03/2018 |
| MELTON, DONALD Individual | adp of the snf | NOT APPLICABLE | 05/01/2014 |
| SOUTHERN HEALTHCARE MANAGEMENT LLC Organization | adp of the snf | NOT APPLICABLE | 08/29/2025 |
| WILLIAMS, MARK Individual | adp of the snf | NOT APPLICABLE | 05/01/2015 |
| SOVEREIGN CAROLINA HOLDINGS LLC Organization | direct ownership interest | NOT APPLICABLE | 03/06/2014 |
| CRONQUIST 2015 FAMILY TR Organization | indirect ownership interest | NOT APPLICABLE | 12/31/2015 |
| JOHN J NOTERMANN BUSINESS TR Organization | indirect ownership interest | NOT APPLICABLE | 11/12/2017 |
| KELLY, MICHELLE Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 05/23/2025 |
| NOTERMANN, BRENDA Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/11/2025 |
| CRONQUIST, ROYCE Individual | operational/managerial control | NOT APPLICABLE | 02/01/2018 |
| FORRAI, ANGELA Individual | operational/managerial control | NOT APPLICABLE | 01/03/2018 |
| MELTON, DONALD Individual | operational/managerial control | NOT APPLICABLE | 05/01/2014 |
| SOUTHERN HEALTHCARE MANAGEMENT LLC Organization | operational/managerial control | NOT APPLICABLE | 05/01/2014 |
| SOVEREIGN HEALTHCARE HOLDINGS LLC Organization | operational/managerial control | NOT APPLICABLE | 05/01/2014 |
| WILLIAMS, MARK Individual | operational/managerial control | NOT APPLICABLE | 05/01/2015 |
Other nursing homes near Cypress Pointe Rehabilitation Center
Peak Resources-Wilmington, INC
2305 Silver Stream Lane, Wilmington, NC 28401 · under 1 mi
For-profit · 110 beds · Part of Peak Resources, INC.
★★★★★1Much below averageAugust Healthcare at Wilmington
820 Wellington Avenue, Wilmington, NC 28401 · 1.1 mi
For-profit · 120 beds · Part of August Healthcare
★★★★★1Much below averageAzalea Health & Rehab Center
3800 Independence Boulevard, Wilmington, NC 28412 · 2.2 mi
For-profit · 80 beds · Part of Saber Healthcare Group
★★★★★2Below average- ★★★★★2Below average
Liberty Commons Rehabilitation Center
121 Racine Drive, Wilmington, NC 28403 · 4.3 mi
For-profit · 82 beds · Part of Liberty Senior Living
★★★★★2Below averageBradley Creek Health Center
740 Diamond Shoals Road, Wilmington, NC 28403 · 4.5 mi
For-profit · 30 beds
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Cypress Pointe Rehabilitation Center's rating?
Cypress Pointe Rehabilitation Center has 5 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Cypress Pointe Rehabilitation Center receive?
Its most recent standard health inspection found 1 citation, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Cypress Pointe Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Cypress Pointe Rehabilitation Center?
It is for profit - individual and part of Sovereign Healthcare Holdings. The ownership section on this page lists the owners and managers reported to CMS.
Where is Cypress Pointe Rehabilitation Center and how do I contact it?
Cypress Pointe Rehabilitation Center is at 2006 South 16th Street, Wilmington, NC 28401. Phone: (910) 763-6271.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.