nursing home in Winston-Salem, NC
Trinity Glen
849 Waterworks Road, Winston-Salem, NC 27101 · (336) 595-2166
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Trinity Glen at a glance
Trinity Glen is a 117-bed non-profit nursing home in Winston-Salem, North Carolina (Forsyth County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the North Carolina average of 2.9.
Residents receive about 4.2 hours of nursing care per day (0.5 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (April 2, 2026) found 2 health citations. The North Carolina average is 4.7.
It has not received a federal fine in the past three years.
Nursing staff turnover is 45.1% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 117
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Lutheran Services Carolinas
- Medicare-certified since
- April 1, 1973
- Resident/family council
- Resident
- County
- Forsyth County
- CMS Certification Number
- 345088
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.16 hrs | 3.85 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.54 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.91 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.57 hrs | 3.42 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 45.1% | 49% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 14.3% | 45.6% | 42.9% | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 6 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 117 | 105 | 107 | |
| Average residents per day | 107 | 87 | 86 | |
| Occupancy | 91.5% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.4% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.3% | 5.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 14.8% | 14% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 0.7% | 2.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.5% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 21.8% | 15.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 19.5% | 18.3% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 6.7% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0.3% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0.2% | 0% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.5% | 21.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 29.7% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 97% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 89% | 92% | 93.6% | Average |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.2% | 1.4% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 81.6% | 78.1% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.4% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 2 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 2, 2026 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | D Potential harm, isolated | Corrected July 24, 2026 |
| April 2, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 3, 2026 |
| April 2, 2026 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected April 21, 2026 |
| August 31, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected December 27, 2023 |
| August 31, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected December 27, 2023 |
| August 31, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected December 27, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HERMAN, CHRISTOPHER Individual | adp of the snf | NOT APPLICABLE | 06/20/2023 |
| LSA MANAGEMENT, INC. Organization | adp of the snf | NOT APPLICABLE | 04/14/2025 |
| LUTHERAN HOME WINSTON SALEM PROPERTY INC. Organization | adp of the snf | NOT APPLICABLE | 04/14/2025 |
| NICKERSON, KIRBY Individual | adp of the snf | NOT APPLICABLE | 10/01/2012 |
| SMITH, KESHA Individual | adp of the snf | NOT APPLICABLE | 10/01/2012 |
| WILMOUTH, LOGAN Individual | adp of the snf | NOT APPLICABLE | 06/24/2023 |
| SMITH, KESHA Individual | corporate director | NOT APPLICABLE | 10/01/2012 |
| MADDRY, KAREN Individual | corporate officer | NOT APPLICABLE | 04/30/2007 |
| NICKERSON, KIRBY Individual | corporate officer | NOT APPLICABLE | 10/01/2012 |
| GOINS, TED Individual | managing control - governing body | NOT APPLICABLE | 10/01/2004 |
| HERMAN, RICHARD Individual | managing control - governing body | NOT APPLICABLE | 06/01/2021 |
| MADDRY, KAREN Individual | managing control - governing body | NOT APPLICABLE | 04/30/2007 |
| NELSON, DOUGLAS Individual | managing control - governing body | NOT APPLICABLE | 09/01/2022 |
| NICKERSON, KIRBY Individual | managing control - governing body | NOT APPLICABLE | 10/01/2012 |
| GOINS, TED Individual | operational/managerial control | NOT APPLICABLE | 10/01/2004 |
| HERMAN, CHRISTOPHER Individual | operational/managerial control | NOT APPLICABLE | 06/20/2023 |
| LSA MANAGEMENT, INC. Organization | operational/managerial control | NOT APPLICABLE | 07/29/2004 |
| LUTHERAN HOME WINSTON SALEM PROPERTY INC. Organization | operational/managerial control | NOT APPLICABLE | 07/18/2006 |
| NICKERSON, KIRBY Individual | operational/managerial control | NOT APPLICABLE | 06/25/2012 |
| SMITH, KESHA Individual | operational/managerial control | NOT APPLICABLE | 10/01/2012 |
| WILMOUTH, LOGAN Individual | operational/managerial control | NOT APPLICABLE | 06/24/2023 |
| GOINS, TED Individual | trustee of the snf | NOT APPLICABLE | 10/01/2004 |
| HERMAN, RICHARD Individual | trustee of the snf | NOT APPLICABLE | 06/01/2021 |
| LUTHERAN SERVICES FOR THE AGING, INC. Organization | trustee of the snf | NOT APPLICABLE | 10/01/2004 |
| NELSON, DOUGLAS Individual | trustee of the snf | NOT APPLICABLE | 09/01/2022 |
| NICKERSON, KIRBY Individual | trustee of the snf | NOT APPLICABLE | 10/01/2012 |
Other nursing homes near Trinity Glen
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- Abuse citation
★★★★★1Much below averageArbor Acres United Methodist Retirement Community
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★★★★★4Above averageBrookridge Retirement Community
1199 Hayes Forest Drive, Winston-Salem, NC 27106 · 4.8 mi
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★★★★★5Much above averageThe Oaks
901 Bethesda Road, Winston-Salem, NC 27103 · 5.4 mi
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★★★★★2Below averageSilas Creek Rehabilitation Center
3350 Silas Creek Parkway, Winston Salem, NC 27103 · 5.7 mi
For-profit · 90 beds · Part of Sovereign Healthcare Holdings
★★★★★4Above averageMill Creek Center for Nursing and Rehabilitation
4911 Brian Center Lane, Winston-Salem, NC 27106 · 5.8 mi
For-profit · 66 beds · Part of Alliance Health Group
★★★★★2Below average
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Frequently asked questions
What is Trinity Glen's rating?
Trinity Glen has 4 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Trinity Glen receive?
Its most recent standard health inspection found 2 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Trinity Glen accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Trinity Glen?
It is non profit - corporation and part of Lutheran Services Carolinas. The ownership section on this page lists the owners and managers reported to CMS.
Where is Trinity Glen and how do I contact it?
Trinity Glen is at 849 Waterworks Road, Winston-Salem, NC 27101. Phone: (336) 595-2166.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.