nursing home in Winston-Salem, NC
The Oaks
901 Bethesda Road, Winston-Salem, NC 27103 · (336) 768-2211
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★2
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Oaks at a glance
The Oaks is a 131-bed for-profit nursing home in Winston-Salem, North Carolina (Forsyth County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the North Carolina average of 2.9.
Residents receive about 3.4 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (August 22, 2025) found 11 health citations. The North Carolina average is 4.7.
It has not received a federal fine in the past three years.
Nursing staff turnover is 65.8% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 131
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Liberty Senior Living
- Medicare-certified since
- June 30, 1988
- Resident/family council
- Both
- County
- Forsyth County
- CMS Certification Number
- 345284
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.37 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.29 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.16 hrs | 2.34 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.09 hrs | 3.42 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 65.8% | 49% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 63.6% | 45.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 11 | 5 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 73 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 131 | 105 | 107 | |
| Average residents per day | 120 | 87 | 86 | |
| Occupancy | 91.5% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.1% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.8% | 5.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 9.6% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.1% | 2.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 9.7% | 15.6% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 10.5% | 18.3% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6.7% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 6.5% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.3% | 21.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 23.7% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.1% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92% | 93.6% | Better |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.7% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 81.9% | 78.1% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 94% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 24 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 22, 2025 Standard | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration Deficiencies · Tag F0851 | F Potential harm, widespread | Corrected September 11, 2025 |
| August 22, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected September 11, 2025 |
| August 22, 2025 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | F Potential harm, widespread | Corrected September 11, 2025 |
| August 22, 2025 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | F Potential harm, widespread | Corrected September 11, 2025 |
| August 22, 2025 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected September 11, 2025 |
| August 22, 2025 Standard | Provide bedrooms that don't allow residents to see each other when privacy is needed. Environmental Deficiencies · Tag F0914 | D Potential harm, isolated | Corrected September 11, 2025 |
| August 22, 2025 Standard | Provide or get specialized rehabilitative services as required for a resident. Quality of Life and Care Deficiencies · Tag F0825 | D Potential harm, isolated | Corrected September 11, 2025 |
| August 22, 2025 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected September 11, 2025 |
| August 22, 2025 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected September 11, 2025 |
| August 22, 2025 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | D Potential harm, isolated | Corrected September 11, 2025 |
| August 22, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | B No harm, pattern | Corrected September 11, 2025 |
| July 24, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected September 18, 2024 |
| July 24, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected September 18, 2024 |
| July 24, 2024 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | E Potential harm, pattern | Corrected August 6, 2024 |
| July 24, 2024 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | E Potential harm, pattern | Corrected August 6, 2024 |
| July 24, 2024 Standard | Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · Tag F0553 | D Potential harm, isolated | Corrected August 6, 2024 |
| July 24, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 7, 2024 |
| July 24, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected August 6, 2024 |
| September 15, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected November 10, 2023 |
| September 15, 2023 Fire safety | Properly install and monitor supervisory attachments on automatic sprinkler systems. Smoke Deficiencies · Tag K0352 | D Potential harm, isolated | Corrected November 10, 2023 |
| September 15, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected November 10, 2023 |
| September 15, 2023 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | E Potential harm, pattern | Corrected October 4, 2023 |
| September 15, 2023 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | E Potential harm, pattern | Corrected October 4, 2023 |
| September 15, 2023 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | E Potential harm, pattern | Corrected October 4, 2023 |
| September 15, 2023 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected October 4, 2023 |
| September 15, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected October 4, 2023 |
| September 15, 2023 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | D Potential harm, isolated | Corrected October 4, 2023 |
| September 15, 2023 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | B No harm, pattern | Corrected October 4, 2023 |
| September 15, 2023 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | B No harm, pattern | Corrected October 4, 2023 |
| July 8, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected August 19, 2022 |
| July 8, 2022 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected August 19, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| LIBERTY HEALTHCARE GROUP LLC Organization | 5% or greater direct ownership interest | — | 05/01/2011 |
| MCNEILL, JOHN Individual | 5% or greater direct ownership interest | — | 05/01/2011 |
| MCNEILL, RONALD Individual | 5% or greater direct ownership interest | — | 05/03/2011 |
| MILLER, ROBERT Individual | corporate director | NOT APPLICABLE | 09/01/2024 |
| WILSON, JEFFREY Individual | corporate director | NOT APPLICABLE | 05/01/2011 |
| CALCUTT, JOSEPH Individual | w-2 managing employee | NOT APPLICABLE | 05/01/2011 |
| KEENER, GARRETT Individual | w-2 managing employee | NOT APPLICABLE | 06/23/2023 |
| MCNEILL, JOHN Individual | w-2 managing employee | NOT APPLICABLE | 05/01/2011 |
| MCNEILL, RONALD Individual | w-2 managing employee | NOT APPLICABLE | 05/03/2011 |
| PURIFOY, PENNY Individual | w-2 managing employee | NOT APPLICABLE | 05/01/2011 |
| WILSON, JEFFREY Individual | w-2 managing employee | NOT APPLICABLE | 05/01/2011 |
Other nursing homes near The Oaks
Silas Creek Rehabilitation Center
3350 Silas Creek Parkway, Winston Salem, NC 27103 · under 1 mi
For-profit · 90 beds · Part of Sovereign Healthcare Holdings
★★★★★4Above averageHomestead Hills
2101 Homestead Hills Drive, Winston-Salem, NC 27103 · 1.5 mi
For-profit · 40 beds · Part of Senior Living Communities
★★★★★2Below averageWillow Valley Center for Nursing and Rehabilitatio
1900 W 1st Street, Winston-Salem, NC 27104 · 1.7 mi
For-profit · 230 beds · Part of Alliance Health Group
- Abuse citation
★★★★★1Much below averageArbor Acres United Methodist Retirement Community
1250 Arbor Road, Winston Salem, NC 27104 · 2.2 mi
Non-profit · 6 beds
★★★★★4Above averageBrookridge Retirement Community
1199 Hayes Forest Drive, Winston-Salem, NC 27106 · 4.6 mi
Non-profit · 77 beds
★★★★★5Much above average- ★★★★★4Above average
All nursing homes in Winston-Salem, NC · Compare side by side
Frequently asked questions
What is The Oaks's rating?
The Oaks has 2 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did The Oaks receive?
Its most recent standard health inspection found 11 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does The Oaks accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Oaks?
It is for profit - corporation and part of Liberty Senior Living. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Oaks and how do I contact it?
The Oaks is at 901 Bethesda Road, Winston-Salem, NC 27103. Phone: (336) 768-2211.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.