nursing home in Durham, NC

University Health and Rehabilitation Center

411 S Lasalle Street, Durham, NC 27705 · (919) 383-5521

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★1
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

University Health and Rehabilitation Center at a glance

University Health and Rehabilitation Center is a 126-bed for-profit nursing home in Durham, North Carolina (Durham County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the North Carolina average of 2.9.

Residents receive about 3.3 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.9 hours.

Its most recent standard health inspection (April 16, 2026) found 8 health citations. The North Carolina average is 4.7.

Federal regulators fined it 3 times in the past three years, totaling $129,754.

Nursing staff turnover is 62.2% per year (state average 49%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
126
Certified for
Medicare and Medicaid
Chain / affiliated entity
Lifeworks Rehab
Medicare-certified since
September 1, 1973
Resident/family council
Resident
County
Durham County
CMS Certification Number
345070

Ratings

MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 52.9 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.9 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)1 / 52.7 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)4 / 53.3 / 53.6 / 5Average
Long-stay quality rating (higher is better)4 / 53.4 / 53.8 / 5Average
Short-stay (rehab) quality rating (higher is better)3 / 53 / 53.3 / 5Average

Staffing

This facility3.31 hrsNorth Carolina average3.85 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.31 hrs3.85 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.51 hrs0.62 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.94 hrs2.34 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.78 hrs3.42 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)62.2%49%45.8%Worse
Registered nurse turnover (yearly) (lower is better)73.3%45.6%42.9%Worse
Administrators who left in the past year (lower is better)211Worse

Inspections

This facility8North Carolina average5U.S. average9
Health citations in the most recent inspection: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)859Better
Citations from complaint investigations (latest cycle) (lower is better)523Worse
Weighted health inspection score ⓘ (lower is better)101.349.280.6Worse

Penalties

This facility3North Carolina average1U.S. average1
Fines in the past 3 years: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)311Worse
Total fines in the past 3 years (lower is better)$129,754$36,617$30,972Worse
All federal penalties in the past 3 years (lower is better)311Worse

Size

MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Certified beds126105107
Average residents per day1048786
Occupancy82.3%83.6%80.9%

Long-stay residents

This facility0.9%North Carolina average3.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)0.9%3.5%3.2%Better
Long-stay residents with pressure ulcers (lower is better)8.5%5.5%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)4.8%14%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0.7%2.3%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.5%0.7%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)15.1%15.6%13.9%Worse
Long-stay residents whose walking worsened (lower is better)11.6%18.3%14.1%Better
Long-stay residents who lose too much weight (lower is better)11.5%7.2%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)1.8%5.9%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)22.3%21.3%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)20.4%20.7%19%Worse
Long-stay residents given a flu vaccine (higher is better)89.9%94.1%95.5%Worse
Long-stay residents given a pneumonia vaccine (higher is better)96.5%92%93.6%Average

Short-stay residents

This facility2.6%North Carolina average1.4%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)2.6%1.4%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)75.9%78.1%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)91.9%80.6%82%Better

Inspection citations

State inspectors cited this home for 37 health deficiencies and 31 fire safety deficiencies in the inspection records CMS currently publishes. 5 citations involved actual harm, including 2 rated "immediate jeopardy".

DateCitationSeverityStatus
April 16, 2026
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
F
Potential harm, widespread
Corrected August 15, 2026
April 16, 2026
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
F
Potential harm, widespread
Corrected August 15, 2026
April 16, 2026
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected August 15, 2026
April 16, 2026
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
F
Potential harm, widespread
Corrected August 15, 2026
April 16, 2026
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
D
Potential harm, isolated
Corrected August 15, 2026
April 16, 2026
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
D
Potential harm, isolated
Corrected August 15, 2026
April 16, 2026
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
D
Potential harm, isolated
Corrected August 15, 2026
April 16, 2026
Fire safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914
D
Potential harm, isolated
Corrected August 15, 2026
April 16, 2026
Fire safety
Meet other general requirements.
Construction Deficiencies · Tag K0100
D
Potential harm, isolated
Corrected August 15, 2026
April 16, 2026
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected August 15, 2026
April 16, 2026
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
D
Potential harm, isolated
Corrected August 15, 2026
April 16, 2026
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
D
Potential harm, isolated
Corrected August 15, 2026
April 16, 2026
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected August 15, 2026
April 16, 2026
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected May 14, 2026
April 16, 2026
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected May 14, 2026
April 16, 2026
Complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Tag F0925
E
Potential harm, pattern
Corrected May 14, 2026
April 16, 2026
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected May 14, 2026
April 16, 2026
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected May 14, 2026
April 16, 2026
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected May 14, 2026
April 16, 2026
Complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected May 14, 2026
April 16, 2026
Standard
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Tag F0679
D
Potential harm, isolated
Corrected May 14, 2026
January 16, 2025
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
F
Potential harm, widespread
Corrected March 10, 2025
January 16, 2025
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
F
Potential harm, widespread
Corrected March 10, 2025
January 16, 2025
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
F
Potential harm, widespread
Corrected March 10, 2025
January 16, 2025
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected March 10, 2025
January 16, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected March 10, 2025
January 16, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected March 10, 2025
January 16, 2025
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
D
Potential harm, isolated
Corrected March 10, 2025
January 16, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected March 10, 2025
January 16, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected February 2, 2025
January 16, 2025
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected February 2, 2025
January 16, 2025
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected February 2, 2025
January 16, 2025
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected February 2, 2025
November 5, 2024
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
J
Immediate jeopardy, isolated
Corrected November 22, 2024
November 5, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
J
Immediate jeopardy, isolated
Corrected November 22, 2024
November 5, 2024
Complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies · Tag F0745
E
Potential harm, pattern
Corrected November 22, 2024
November 5, 2024
Complaint
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
E
Potential harm, pattern
Corrected November 22, 2024
November 5, 2024
Complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
E
Potential harm, pattern
Corrected November 22, 2024
November 5, 2024
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected November 22, 2024
November 5, 2024
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected November 22, 2024
November 5, 2024
Complaint
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected November 22, 2024
November 5, 2024
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected November 22, 2024
July 31, 2024
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected August 16, 2024
July 31, 2024
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected August 16, 2024
May 9, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected May 23, 2024
May 9, 2024
Complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
D
Potential harm, isolated
Corrected May 23, 2024
March 6, 2024
Complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
G
Actual harm, isolated
Corrected March 27, 2024
March 6, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
G
Actual harm, isolated
Corrected March 27, 2024
March 6, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected March 27, 2024
March 6, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected March 27, 2024
March 6, 2024
Complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected March 27, 2024
September 14, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
E
Potential harm, pattern
Corrected November 6, 2023
September 14, 2023
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
E
Potential harm, pattern
Corrected November 6, 2023
September 14, 2023
Fire safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914
E
Potential harm, pattern
Corrected November 6, 2023
September 14, 2023
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
D
Potential harm, isolated
Corrected November 6, 2023
September 14, 2023
Fire safety
Have restrictions on the use of portable space heaters.
Miscellaneous Deficiencies · Tag K0781
D
Potential harm, isolated
Corrected November 6, 2023
September 14, 2023
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
D
Potential harm, isolated
Corrected November 6, 2023
September 14, 2023
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected November 6, 2023
September 14, 2023
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected November 6, 2023
September 14, 2023
Fire safety
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies · Tag K0341
D
Potential harm, isolated
Corrected November 6, 2023
September 14, 2023
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected November 6, 2023
September 14, 2023
Standard
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
E
Potential harm, pattern
Corrected October 5, 2023
September 14, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected October 5, 2023
September 14, 2023
Standard
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · Tag F0727
E
Potential harm, pattern
Corrected October 5, 2023
September 14, 2023
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected October 5, 2023
September 14, 2023
Standard
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies · Tag F0553
D
Potential harm, isolated
Corrected October 5, 2023
September 14, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected October 5, 2023
September 14, 2023
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
B
No harm, pattern
Corrected October 5, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 3 federal penalties in the past three years, including $129,754 in fines.

DatePenaltyAmount / length
November 5, 2024Fine$86,473
May 9, 2024Fine$10,033
March 6, 2024Fine$33,248

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince

ownership data not available

Other nursing homes near University Health and Rehabilitation Center

  1. Pruitthealth-Durham

    3100 Erwin Road, Durham, NC 27705 · under 1 mi

    For-profit · 125 beds · Part of Pruitthealth

    ★★★★★1Much below average
  2. Pettigrew Rehabilitation Center

    1515 W Pettigrew Street, Durham, NC 27705 · 1.7 mi

    For-profit · 96 beds · Part of Sovereign Healthcare Holdings

    ★★★★★4Above average
  3. Hillcrest Convalescent Center

    1417 W Pettigrew Street, Durham, NC 27705 · 1.8 mi

    For-profit · 86 beds

    • CMS high performer
    ★★★★★5Much above average
  4. Croasdaile Village

    2600 Croasdaile Farm Parkway, Durham, NC 27705 · 1.9 mi

    Non-profit · 102 beds · Part of Life Care Services

    ★★★★★4Above average
  5. The Forest at Duke INC

    2701 Pickett Road, Durham, NC 27705 · 2.7 mi

    Non-profit · 4 beds

    ★★★★★4Above average
  6. Pruitthealth-Carolina Point

    5935 Mount Sinai Road, Durham, NC 27705 · 3.1 mi

    For-profit · 138 beds · Part of Pruitthealth

    ★★★★★1Much below average

All nursing homes in Durham, NC · Compare side by side

Frequently asked questions

What is University Health and Rehabilitation Center's rating?

University Health and Rehabilitation Center has 1 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.

How many inspection citations did University Health and Rehabilitation Center receive?

Its most recent standard health inspection found 8 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.

Does University Health and Rehabilitation Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns University Health and Rehabilitation Center?

It is for profit - limited liability company and part of Lifeworks Rehab. The ownership section on this page lists the owners and managers reported to CMS.

Where is University Health and Rehabilitation Center and how do I contact it?

University Health and Rehabilitation Center is at 411 S Lasalle Street, Durham, NC 27705. Phone: (919) 383-5521.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.