nursing home in Syracuse, NY
Upstate University Hosp at Community General T C U
4900 Broad Road, Syracuse, NY 13215 · (315) 492-5786
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Upstate University Hosp at Community General T C U at a glance
Upstate University Hosp at Community General T C U is a 20-bed government nursing home in Syracuse, New York (Onondaga County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the New York average of 3.
Residents receive about 8.2 hours of nursing care per day (6.5 of them from registered nurses), better than the state average of 3.6 hours.
Its most recent standard health inspection (July 25, 2025) found 1 health citation. The New York average is 8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 53.7% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- Government - State
- Beds
- 20
- Certified for
- Medicare
- Medicare-certified since
- July 24, 2014
- Resident/family council
- Resident
- County
- Onondaga County
- CMS Certification Number
- 335870
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.8 / 5 | 3.6 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 8.21 hrs | 3.63 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 6.54 hrs | 0.71 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 0.00 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 8.03 hrs | 3.18 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 53.7% | 40.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 51.9% | 39.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 8 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 2 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 20 | 188 | 107 | |
| Average residents per day | 17 | 168 | 86 | |
| Occupancy | 83.5% | 90.5% | 80.9% |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.2% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 99.1% | 78.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 93.9% | 77.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 4 health deficiencies and 13 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 25, 2025 Fire safety | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. Electrical Deficiencies · Tag K0901 | F Potential harm, widespread | Corrected October 3, 2025 |
| July 25, 2025 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | F Potential harm, widespread | Corrected October 3, 2025 |
| July 25, 2025 Fire safety | Meet requirements for sections of health care facilities separated by fire resistive construction. Construction Deficiencies · Tag K0131 | D Potential harm, isolated | Corrected October 3, 2025 |
| July 25, 2025 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | D Potential harm, isolated | Corrected December 19, 2025 |
| July 25, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected October 3, 2025 |
| July 25, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected October 3, 2025 |
| July 25, 2025 Standard | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | C No harm, widespread | Deficient, Provider has no plan of correction |
| March 13, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected May 12, 2024 |
| March 13, 2024 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | D Potential harm, isolated | Corrected May 15, 2024 |
| March 13, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected May 2, 2024 |
| March 13, 2024 Fire safety | Install a two-hour-resistant firewall separation. Construction Deficiencies · Tag K0133 | D Potential harm, isolated | Corrected May 2, 2024 |
| March 13, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected May 12, 2024 |
| March 13, 2024 Standard | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | C No harm, widespread | Corrected April 30, 2024 |
| December 29, 2021 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | D Potential harm, isolated | Corrected January 24, 2022 |
| December 29, 2021 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | D Potential harm, isolated | Corrected January 24, 2022 |
| December 29, 2021 Fire safety | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. Electrical Deficiencies · Tag K0901 | D Potential harm, isolated | Corrected February 14, 2022 |
| December 29, 2021 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected January 18, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| NYS OFFICE OF MENTAL HEALTH Organization | 5% or greater direct ownership interest | 100% | 07/01/1966 |
| CORONA, ROBERT Individual | corporate officer | NOT APPLICABLE | 12/27/2018 |
| DAOUST, NANCY Individual | corporate officer | NOT APPLICABLE | 07/01/2014 |
| WRIGHT, STUART Individual | corporate officer | NOT APPLICABLE | 05/05/2008 |
| CORONA, ROBERT Individual | w-2 managing employee | NOT APPLICABLE | 12/27/2018 |
| DAOUST, NANCY Individual | w-2 managing employee | NOT APPLICABLE | 07/01/2014 |
| WRIGHT, STUART Individual | w-2 managing employee | NOT APPLICABLE | 05/05/2008 |
Other nursing homes near Upstate University Hosp at Community General T C U
Van Duyn Center for Rehabilitation and Nursing
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For-profit · 513 beds · Part of Upstate Services Group
- Special Focus Facility
- Abuse citation
Not ratedLoretto Health and Rehabilitation Center
700 East Brighton Avenue, Syracuse, NY 13205 · 1.9 mi
Non-profit · 583 beds
★★★★★1Much below averageCentral Park Rehabilitation and Nursing Center
116 East Castle Street, Syracuse, NY 13205 · 2 mi
For-profit · 160 beds · Part of Upstate Services Group
★★★★★1Much below averageIroquois Nursing Home INC
4600 Southwood Heights Drive, Jamesville, NY 13078 · 2.7 mi
Non-profit · 160 beds
★★★★★4Above averageSt Camillus Residential Health Care Facility
813 Fay Road, Syracuse, NY 13219 · 2.7 mi
Non-profit · 284 beds
★★★★★2Below averageBishop Rehabilitation and Nursing Center
918 James Street, Syracuse, NY 13203 · 3.8 mi
For-profit · 440 beds
★★★★★1Much below average
Frequently asked questions
What is Upstate University Hosp at Community General T C U's rating?
Upstate University Hosp at Community General T C U has 5 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Upstate University Hosp at Community General T C U receive?
Its most recent standard health inspection found 1 citation, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Upstate University Hosp at Community General T C U accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Upstate University Hosp at Community General T C U?
It is government - state. The ownership section on this page lists the owners and managers reported to CMS.
Where is Upstate University Hosp at Community General T C U and how do I contact it?
Upstate University Hosp at Community General T C U is at 4900 Broad Road, Syracuse, NY 13215. Phone: (315) 492-5786.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.