nursing home in Syracuse, NY

Loretto Health and Rehabilitation Center

700 East Brighton Avenue, Syracuse, NY 13205 · (315) 469-5570

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★3
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Loretto Health and Rehabilitation Center at a glance

Loretto Health and Rehabilitation Center is a 583-bed non-profit nursing home in Syracuse, New York (Onondaga County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the New York average of 3.

Residents receive about 3.7 hours of nursing care per day (0.4 of them from registered nurses), close to the state average of 3.6 hours.

Its most recent standard health inspection (August 29, 2025) found 14 health citations. The New York average is 8.

It has not received a federal fine in the past three years.

Nursing staff turnover is 37.6% per year (state average 40.3%).

Facility details

Type
Nursing home
Ownership
Non Profit - Corporation
Beds
583
Certified for
Medicare and Medicaid
Medicare-certified since
January 1, 1967
Resident/family council
Resident
County
Onondaga County
CMS Certification Number
335136

Ratings

MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 53 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.7 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)3 / 52.8 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)4 / 53.8 / 53.6 / 5Average
Long-stay quality rating (higher is better)5 / 54 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)3 / 53.6 / 53.3 / 5Average

Staffing

This facility3.67 hrsNew York average3.63 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.67 hrs3.63 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.43 hrs0.71 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.17 hrs2.15 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.25 hrs3.18 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)37.6%40.3%45.8%Better
Registered nurse turnover (yearly) (lower is better)33.3%39.8%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility14New York average8U.S. average9
Health citations in the most recent inspection: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)1489Worse
Citations from complaint investigations (latest cycle) (lower is better)333Worse
Weighted health inspection score ⓘ (lower is better)8662.280.6Worse

Penalties

This facility0New York average1U.S. average1
Fines in the past 3 years: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$23,070$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Certified beds583188107
Average residents per day51416886
Occupancy88.2%90.5%80.9%

Long-stay residents

This facility5.7%New York average3.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)5.7%3.1%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)6.2%6.5%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)12.8%13.7%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0.5%1.3%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.1%0.5%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)10.8%14.1%13.9%Better
Long-stay residents whose walking worsened (lower is better)11.3%12.5%14.1%Better
Long-stay residents who lose too much weight (lower is better)7.3%5.8%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)5.4%19.5%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.2%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)16.3%13.2%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)29.9%19.5%19%Worse
Long-stay residents given a flu vaccine (higher is better)97.6%95.3%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)93.8%91.5%93.6%Average

Short-stay residents

This facility1.1%New York average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.1%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)82.1%78.8%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)78.4%77.4%82%Average

Inspection citations

State inspectors cited this home for 39 health deficiencies and 23 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
March 10, 2026
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected May 8, 2026
August 29, 2025
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
F
Potential harm, widespread
Corrected October 28, 2025
August 29, 2025
Fire safety
Ensure gas and vacuum piping is labeled.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0909
F
Potential harm, widespread
Corrected October 28, 2025
August 29, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected October 28, 2025
August 29, 2025
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected October 28, 2025
August 29, 2025
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected October 28, 2025
August 29, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected October 28, 2025
August 29, 2025
Standard
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Tag F0925
E
Potential harm, pattern
Corrected October 28, 2025
August 29, 2025
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected October 28, 2025
August 29, 2025
Complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected October 28, 2025
August 29, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected October 28, 2025
August 29, 2025
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected October 28, 2025
August 29, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected October 28, 2025
August 29, 2025
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected October 28, 2025
August 29, 2025
Standard
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Tag F0679
D
Potential harm, isolated
Corrected October 28, 2025
August 29, 2025
Standard
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies · Tag F0676
D
Potential harm, isolated
Corrected October 28, 2025
August 29, 2025
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected October 28, 2025
August 29, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected October 28, 2025
August 29, 2025
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected October 28, 2025
August 29, 2025
Standard
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
D
Potential harm, isolated
Corrected October 28, 2025
April 23, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected June 21, 2024
April 23, 2024
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
E
Potential harm, pattern
Corrected June 24, 2024
April 23, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected June 24, 2024
April 23, 2024
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
E
Potential harm, pattern
Corrected June 21, 2024
April 23, 2024
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected June 24, 2024
April 23, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected June 21, 2024
April 23, 2024
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
D
Potential harm, isolated
Corrected June 21, 2024
April 23, 2024
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
D
Potential harm, isolated
Corrected June 21, 2024
April 23, 2024
Fire safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies · Tag K0223
D
Potential harm, isolated
Corrected June 21, 2024
April 23, 2024
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
D
Potential harm, isolated
Corrected June 21, 2024
April 23, 2024
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected June 21, 2024
April 23, 2024
Fire safety
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies · Tag E0015
C
No harm, widespread
Corrected June 21, 2024
April 23, 2024
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected June 21, 2024
April 23, 2024
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected June 21, 2024
April 23, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected June 21, 2024
April 23, 2024
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected June 21, 2024
April 23, 2024
Complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected June 21, 2024
April 23, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected June 21, 2024
April 23, 2024
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
E
Potential harm, pattern
Corrected June 21, 2024
April 23, 2024
Standard
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
E
Potential harm, pattern
Corrected June 21, 2024
April 23, 2024
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected June 21, 2024
April 23, 2024
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected June 21, 2024
April 23, 2024
Standard
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0603
D
Potential harm, isolated
Corrected June 21, 2024
April 23, 2024
Complaint
Plan the resident's discharge to meet the resident's goals and needs.
Resident Assessment and Care Planning Deficiencies · Tag F0660
D
Potential harm, isolated
Corrected June 21, 2024
April 23, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected June 21, 2024
April 23, 2024
Complaint
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
D
Potential harm, isolated
Corrected June 21, 2024
April 23, 2024
Complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
D
Potential harm, isolated
Corrected June 21, 2024
April 23, 2024
Standard
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
D
Potential harm, isolated
Corrected June 21, 2024
April 23, 2024
Standard
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care Deficiencies · Tag F0744
D
Potential harm, isolated
Corrected June 21, 2024
April 23, 2024
Complaint
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Administration Deficiencies · Tag F0777
D
Potential harm, isolated
Corrected June 21, 2024
September 23, 2022
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected November 18, 2022
September 23, 2022
Fire safety
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies · Tag K0341
D
Potential harm, isolated
Corrected November 18, 2022
September 23, 2022
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected November 18, 2022
September 23, 2022
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected November 18, 2022
September 23, 2022
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
D
Potential harm, isolated
Corrected November 22, 2022
September 23, 2022
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected November 18, 2022
September 23, 2022
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected November 18, 2022
September 23, 2022
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
D
Potential harm, isolated
Corrected November 18, 2022
September 23, 2022
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected November 18, 2022
September 23, 2022
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected November 18, 2022
September 23, 2022
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected November 18, 2022
September 23, 2022
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected November 18, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
BRENNAN, JOHN
Individual
corporate officerNOT APPLICABLE06/01/2013
MURRAY, JOHN
Individual
corporate officerNOT APPLICABLE04/01/2014
O'NEILL, VICKI
Individual
corporate officerNOT APPLICABLE06/01/2009
TOWNSEND, KIMBERLY
Individual
corporate officerNOT APPLICABLE04/01/2014
MURRAY, JOHN
Individual
w-2 managing employeeNOT APPLICABLE01/01/2014

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    ★★★★★4Above average
  2. Central Park Rehabilitation and Nursing Center

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    ★★★★★1Much below average
  3. Van Duyn Center for Rehabilitation and Nursing

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    • Special Focus Facility
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  4. Upstate University Hosp at Community General T C U

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    ★★★★★5Much above average
  5. Nottingham R H C F

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  6. Bishop Rehabilitation and Nursing Center

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Frequently asked questions

What is Loretto Health and Rehabilitation Center's rating?

Loretto Health and Rehabilitation Center has 1 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.

How many inspection citations did Loretto Health and Rehabilitation Center receive?

Its most recent standard health inspection found 14 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.

Does Loretto Health and Rehabilitation Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Loretto Health and Rehabilitation Center?

It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Loretto Health and Rehabilitation Center and how do I contact it?

Loretto Health and Rehabilitation Center is at 700 East Brighton Avenue, Syracuse, NY 13205. Phone: (315) 469-5570.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.