nursing home in Hamburg, NY
Elderwood at Hamburg
5775 Maelou Drive, Hamburg, NY 14075 · (716) 648-2820
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Elderwood at Hamburg at a glance
Elderwood at Hamburg is a 166-bed for-profit nursing home in Hamburg, New York (Erie County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the New York average of 3.
Residents receive about 3 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 3.6 hours.
Its most recent standard health inspection (June 4, 2025) found 6 health citations. The New York average is 8.
Federal regulators fined it 1 time in the past three years, totaling $16,900.
Nursing staff turnover is 71.7% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 166
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Elderwood
- Medicare-certified since
- January 21, 1985
- Resident/family council
- Resident
- County
- Erie County
- CMS Certification Number
- 335679
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.02 hrs | 3.63 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.74 hrs | 0.71 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.69 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.54 hrs | 3.18 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 71.7% | 40.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 59.3% | 39.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 8 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 36 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $16,900 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 166 | 188 | 107 | |
| Average residents per day | 129 | 168 | 86 | |
| Occupancy | 77.5% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.6% | 3.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 7.9% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 13% | 13.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.5% | 1.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 20% | 14.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 26.6% | 12.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4% | 5.8% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 6% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 18.5% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 32.9% | 19.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 97.6% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97% | 91.5% | 93.6% | Average |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.7% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 94% | 78.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.7% | 77.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 15 health deficiencies and 25 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 22, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected February 23, 2026 |
| January 22, 2026 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected February 23, 2026 |
| August 28, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected October 3, 2025 |
| June 4, 2025 Fire safety | Have corridors or aisles that are unobstructed and are at least 8 feet in width. Egress Deficiencies · Tag K0232 | E Potential harm, pattern | Corrected July 18, 2025 |
| June 4, 2025 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | E Potential harm, pattern | Corrected July 18, 2025 |
| June 4, 2025 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | E Potential harm, pattern | Corrected July 25, 2025 |
| June 4, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected July 18, 2025 |
| June 4, 2025 Fire safety | Provide properly sized and located linen or trash receptacles. Miscellaneous Deficiencies · Tag K0754 | E Potential harm, pattern | Corrected July 18, 2025 |
| June 4, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected July 18, 2025 |
| June 4, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected July 18, 2025 |
| June 4, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected July 18, 2025 |
| June 4, 2025 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected July 18, 2025 |
| June 4, 2025 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected July 18, 2025 |
| October 3, 2023 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | E Potential harm, pattern | Corrected November 22, 2023 |
| October 3, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected November 22, 2023 |
| October 3, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected November 22, 2023 |
| October 3, 2023 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | E Potential harm, pattern | Corrected November 6, 2023 |
| October 3, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected November 22, 2023 |
| October 3, 2023 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | E Potential harm, pattern | Corrected November 22, 2023 |
| October 3, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected November 22, 2023 |
| October 3, 2023 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected November 22, 2023 |
| October 3, 2023 Fire safety | Have corridors or aisles that are unobstructed and are at least 8 feet in width. Egress Deficiencies · Tag K0232 | E Potential harm, pattern | Corrected November 6, 2023 |
| October 3, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected November 22, 2023 |
| October 3, 2023 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected November 22, 2023 |
| October 3, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected November 22, 2023 |
| October 3, 2023 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected November 22, 2023 |
| October 3, 2023 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected November 22, 2023 |
| October 3, 2023 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected November 22, 2023 |
| October 3, 2023 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected November 22, 2023 |
| October 3, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected November 22, 2023 |
| October 3, 2023 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | B No harm, pattern | Corrected November 22, 2023 |
| October 13, 2021 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected November 30, 2021 |
| October 13, 2021 Fire safety | Have corridors or aisles that are unobstructed and are at least 8 feet in width. Egress Deficiencies · Tag K0232 | E Potential harm, pattern | Waiver has been granted |
| October 13, 2021 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | E Potential harm, pattern | Waiver has been granted |
| October 13, 2021 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected November 30, 2021 |
| October 13, 2021 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | E Potential harm, pattern | Corrected November 30, 2021 |
| October 13, 2021 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | E Potential harm, pattern | Corrected November 30, 2021 |
| October 13, 2021 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected November 30, 2021 |
| October 13, 2021 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected November 30, 2021 |
| October 13, 2021 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | B No harm, pattern | Corrected November 30, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $16,900 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| January 22, 2026 | Fine | $16,900 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COLE, WARREN Individual | 5% or greater direct ownership interest | 50% | 10/14/2011 |
| RUBIN, JEFFREY Individual | 5% or greater direct ownership interest | 50% | 10/14/2011 |
| COLE, WARREN Individual | operational/managerial control | NOT APPLICABLE | 10/14/2011 |
| RUBIN, JEFFREY Individual | operational/managerial control | NOT APPLICABLE | 10/14/2011 |
| SETLOCK, SHANE Individual | w-2 managing employee | NOT APPLICABLE | 01/01/2022 |
Other nursing homes near Elderwood at Hamburg
Autumn View Health Care Facility L L C
S 4650 Southwestern Blvd, Hamburg, NY 14075 · under 1 mi
For-profit · 230 beds · Part of The McGuire Group
★★★★★5Much above average- ★★★★★5Much above average
Fox Run at Orchard Park
One Fox Run Lane, Orchard Park, NY 14127 · 4.8 mi
For-profit · 60 beds
- CMS high performer
★★★★★5Much above averageMercy Hospital Skilled Nursing Facility
55 Melroy Avenue, Lackawanna, NY 14218 · 6.1 mi
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- CMS high performer
★★★★★5Much above averageEden Rehabilitation Nursing Center
2806 George Street, Eden, NY 14057 · 6.4 mi
For-profit · 40 beds · Part of Personal Healthcare Management
- CMS high performer
★★★★★5Much above averageSafire Rehabilitation of Southtowns, L L C
300 Dorrance Avenue, Buffalo, NY 14220 · 6.5 mi
For-profit · 120 beds · Part of Sapphire Care Group
★★★★★2Below average
Frequently asked questions
What is Elderwood at Hamburg's rating?
Elderwood at Hamburg has 3 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Elderwood at Hamburg receive?
Its most recent standard health inspection found 6 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Elderwood at Hamburg accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Elderwood at Hamburg?
It is for profit - limited liability company and part of Elderwood. The ownership section on this page lists the owners and managers reported to CMS.
Where is Elderwood at Hamburg and how do I contact it?
Elderwood at Hamburg is at 5775 Maelou Drive, Hamburg, NY 14075. Phone: (716) 648-2820.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.