nursing home in Brockport, NY
Elderwood of Lakeside at Brockport
170 West Avenue, Brockport, NY 14420 · (585) 395-6095
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★1
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Elderwood of Lakeside at Brockport at a glance
Elderwood of Lakeside at Brockport is a 120-bed for-profit nursing home in Brockport, New York (Monroe County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the New York average of 3.
Residents receive about 2.7 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.6 hours.
Its most recent standard health inspection (April 2, 2025) found 4 health citations. The New York average is 8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 68.5% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Elderwood
- Medicare-certified since
- December 1, 1976
- Resident/family council
- Both
- County
- Monroe County
- CMS Certification Number
- 335569
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.8 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 3 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 2.69 hrs | 3.63 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.65 hrs | 0.71 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.25 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.17 hrs | 3.18 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 68.5% | 40.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 66.7% | 39.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 8 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 19 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 188 | 107 | |
| Average residents per day | 105 | 168 | 86 | |
| Occupancy | 87.5% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 7.1% | 3.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.7% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 17.3% | 13.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.6% | 1.3% | 1.6% | Average |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 16.6% | 14.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 13% | 12.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6.3% | 5.8% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 3.7% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 9.7% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 32.6% | 19.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.8% | 91.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.1% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 96.6% | 78.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 96% | 77.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 7 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 2, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected May 30, 2025 |
| April 2, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected May 23, 2025 |
| April 2, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 2, 2025 Standard | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 2, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 23, 2025 |
| January 8, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected May 15, 2024 |
| July 13, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected September 8, 2023 |
| July 13, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected September 8, 2023 |
| July 13, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected July 31, 2023 |
| July 13, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 31, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| 170 WEST AVENUE OPERATING HOLDCO LLC Organization | 5% or greater direct ownership interest | 100% | 05/05/2016 |
| COLE, WARREN Individual | 5% or greater indirect ownership interest | 50% | 05/06/2016 |
| COLE, WARREN Individual | corporate officer | NOT APPLICABLE | 05/06/2016 |
| RUBIN, JEFFREY Individual | corporate officer | NOT APPLICABLE | 05/06/2016 |
| COLE, WARREN Individual | operational/managerial control | NOT APPLICABLE | 05/06/2016 |
| QUILLARD, PHILIP Individual | operational/managerial control | NOT APPLICABLE | 05/06/2016 |
| RUBIN, JEFFREY Individual | operational/managerial control | NOT APPLICABLE | 05/06/2016 |
| KLINETOB, KIMBERLY Individual | w-2 managing employee | NOT APPLICABLE | 11/01/2017 |
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- Special Focus Facility
Not rated
Frequently asked questions
What is Elderwood of Lakeside at Brockport's rating?
Elderwood of Lakeside at Brockport has 4 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Elderwood of Lakeside at Brockport receive?
Its most recent standard health inspection found 4 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Elderwood of Lakeside at Brockport accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Elderwood of Lakeside at Brockport?
It is for profit - limited liability company and part of Elderwood. The ownership section on this page lists the owners and managers reported to CMS.
Where is Elderwood of Lakeside at Brockport and how do I contact it?
Elderwood of Lakeside at Brockport is at 170 West Avenue, Brockport, NY 14420. Phone: (585) 395-6095.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.