nursing home in Canandaigua, NY
Elm Manor Nursing and Rehabilitation Center
210 North Main Street, Canandaigua, NY 14424 · (585) 394-3883
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★1
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Elm Manor Nursing and Rehabilitation Center at a glance
Elm Manor Nursing and Rehabilitation Center is a 46-bed for-profit nursing home in Canandaigua, New York (Ontario County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the New York average of 3.
Residents receive about 2.8 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.6 hours.
Its most recent standard health inspection (August 27, 2024) found 21 health citations. The New York average is 8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 85.7% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 46
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 1977
- Resident/family council
- Resident
- County
- Ontario County
- CMS Certification Number
- 335255
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.8 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.6 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 2.84 hrs | 3.63 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.45 hrs | 0.71 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.62 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.54 hrs | 3.18 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 85.7% | 40.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 75% | 39.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 3 | 0 | 1 | Worse |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 21 | 8 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 17 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 129 | 62.2 | 80.6 | Worse |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 46 | 188 | 107 | |
| Average residents per day | 41 | 168 | 86 | |
| Occupancy | 89.8% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 1.4% | 6.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 4.2% | 13.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 10.8% | 14.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 21.9% | 12.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 5.5% | 5.8% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 37.2% | 19.5% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 2.1% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 13.6% | 19.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 82.1% | 95.3% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 93.6% | 91.5% | 93.6% | Average |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.7% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 40.6% | 78.8% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 73.4% | 77.4% | 82% | Worse |
Inspection citations
State inspectors cited this home for 35 health deficiencies and 17 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 20, 2026 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | F Potential harm, widespread | Deficient, Provider has no plan of correction |
| May 20, 2026 Complaint | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | F Potential harm, widespread | Deficient, Provider has no plan of correction |
| May 20, 2026 Complaint | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | F Potential harm, widespread | Deficient, Provider has no plan of correction |
| May 20, 2026 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | E Potential harm, pattern | Deficient, Provider has no plan of correction |
| May 20, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Deficient, Provider has no plan of correction |
| May 20, 2026 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Deficient, Provider has no plan of correction |
| May 20, 2026 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Deficient, Provider has no plan of correction |
| May 20, 2026 Complaint | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| May 20, 2026 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| May 20, 2026 Complaint | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| May 20, 2026 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| May 20, 2026 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| May 20, 2026 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| May 20, 2026 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| August 27, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected October 15, 2024 |
| August 27, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected October 15, 2024 |
| August 27, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected October 15, 2024 |
| August 27, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected October 15, 2024 |
| August 27, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 15, 2024 |
| August 27, 2024 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | E Potential harm, pattern | Corrected October 15, 2024 |
| August 27, 2024 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected October 15, 2024 |
| August 27, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected October 15, 2024 |
| August 27, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected October 15, 2024 |
| August 27, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected October 15, 2024 |
| August 27, 2024 Complaint | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Tag F0622 | D Potential harm, isolated | Corrected October 15, 2024 |
| October 24, 2022 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | F Potential harm, widespread | Corrected January 18, 2023 |
| October 24, 2022 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | F Potential harm, widespread | Corrected January 18, 2023 |
| October 24, 2022 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | E Potential harm, pattern | Corrected January 20, 2023 |
| October 24, 2022 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected January 18, 2023 |
| October 24, 2022 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | E Potential harm, pattern | Corrected January 18, 2023 |
| October 24, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected January 18, 2023 |
| October 24, 2022 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected January 20, 2023 |
| October 24, 2022 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected January 18, 2023 |
| October 24, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected January 18, 2023 |
| October 24, 2022 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected January 18, 2023 |
| October 24, 2022 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | D Potential harm, isolated | Corrected January 18, 2023 |
| October 24, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected January 18, 2023 |
| October 24, 2022 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected January 18, 2023 |
| October 24, 2022 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected January 18, 2023 |
| October 24, 2022 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected January 18, 2023 |
| October 24, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected January 18, 2023 |
| October 24, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected January 18, 2023 |
| October 24, 2022 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected January 18, 2023 |
| October 24, 2022 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected January 18, 2023 |
| October 24, 2022 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected January 18, 2023 |
| November 2, 2020 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | E Potential harm, pattern | Corrected November 28, 2020 |
| November 2, 2020 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected November 28, 2020 |
| November 2, 2020 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected November 28, 2020 |
| November 2, 2020 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected November 28, 2020 |
| November 2, 2020 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected November 28, 2020 |
| November 2, 2020 Standard | Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · Tag F0553 | D Potential harm, isolated | Corrected November 28, 2020 |
| November 2, 2020 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected November 28, 2020 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| GRINSPAN, ARYEH Individual | 5% or greater direct ownership interest | 15% | 12/13/2017 |
| MAYER, ABRAHAM Individual | 5% or greater direct ownership interest | 10% | 12/13/2017 |
| MAYER, GIORGIO Individual | 5% or greater direct ownership interest | 75% | 12/13/2017 |
| FRIED, JOEL Individual | adp of the snf | NOT APPLICABLE | 05/12/2023 |
| MACKENZIE, MARTIN Individual | adp of the snf | NOT APPLICABLE | 12/10/2025 |
| MENSAH, SETH Individual | adp of the snf | NOT APPLICABLE | 12/10/2025 |
| OMEGA BUSINESS SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 05/13/2023 |
| RF SNF NY HOLDCO LLC Organization | adp of the snf | NOT APPLICABLE | 05/12/2023 |
| RUTNER, ABRAHAM Individual | adp of the snf | NOT APPLICABLE | 05/12/2023 |
| RUTNER, ISRAEL Individual | adp of the snf | NOT APPLICABLE | 05/12/2023 |
| LICHT, TZVI Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 12/01/2025 |
| RUBIN, BAILA Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 12/10/2025 |
| RUBIN, SHOSHANA Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 12/03/2025 |
| GRINSPAN, ARYEH Individual | managing control - governing body | NOT APPLICABLE | 12/13/2017 |
| MACKENZIE, MARTIN Individual | operational/managerial control | NOT APPLICABLE | 11/10/2025 |
| MENSAH, SETH Individual | operational/managerial control | NOT APPLICABLE | 12/01/2025 |
Other nursing homes near Elm Manor Nursing and Rehabilitation Center
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★★★★★5Much above averageOntario Center for Rehabilitation and Healthcare
3062 County Complex Drive, Canandaigua, NY 14424 · 3.7 mi
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- Abuse citation
★★★★★1Much below averageClifton Springs Hospital and Clinic Extended Care
2 Coulter Road, Clifton Springs, NY 14432 · 8.7 mi
Non-profit · 108 beds · Part of Rochester Regional Health
★★★★★4Above averageCrest Manor Living and Rehabilitation Center
6745 Pittsford-Palmyra Road, Fairport, NY 14450 · 14.4 mi
For-profit · 80 beds
★★★★★1Much below averageWayne Health Care
100 Sunset Drive, Newark, NY 14513 · 14.5 mi
Non-profit · 182 beds · Part of Rochester Regional Health
★★★★★4Above averageNewark Manor Nursing Home INC
222 West Pearl Street, Newark, NY 14513 · 14.9 mi
For-profit · 60 beds · Part of Hurlbut Care
★★★★★4Above average
Frequently asked questions
What is Elm Manor Nursing and Rehabilitation Center's rating?
Elm Manor Nursing and Rehabilitation Center has 1 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Elm Manor Nursing and Rehabilitation Center receive?
Its most recent standard health inspection found 21 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Elm Manor Nursing and Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Elm Manor Nursing and Rehabilitation Center?
It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Elm Manor Nursing and Rehabilitation Center and how do I contact it?
Elm Manor Nursing and Rehabilitation Center is at 210 North Main Street, Canandaigua, NY 14424. Phone: (585) 394-3883.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.