nursing home in Lancaster, NY

Greenfield Health & Rehab Center

5949 Broadway, Lancaster, NY 14086 · (716) 684-3000

★★★★★4
Above average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★4
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Greenfield Health & Rehab Center at a glance

Greenfield Health & Rehab Center is a 160-bed non-profit nursing home in Lancaster, New York (Erie County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the New York average of 3.

Residents receive about 4.6 hours of nursing care per day (0.6 of them from registered nurses), better than the state average of 3.6 hours.

Its most recent standard health inspection (August 8, 2025) found 5 health citations. The New York average is 8.

It has not received a federal fine in the past three years.

Nursing staff turnover is 48.9% per year (state average 40.3%).

Facility details

Type
Nursing home
Ownership
Non Profit - Corporation
Beds
160
Certified for
Medicare and Medicaid
Medicare-certified since
January 1, 1967
Resident/family council
Resident
County
Erie County
CMS Certification Number
335182

Ratings

MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)4 / 53 / 53 / 5Better
Health inspection rating ⓘ (higher is better)4 / 52.7 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)4 / 52.8 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)4 / 53.8 / 53.6 / 5Average
Long-stay quality rating (higher is better)4 / 54 / 53.8 / 5Average
Short-stay (rehab) quality rating (higher is better)3 / 53.6 / 53.3 / 5Average

Staffing

This facility4.58 hrsNew York average3.63 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.58 hrs3.63 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)0.55 hrs0.71 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.60 hrs2.15 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)4.03 hrs3.18 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)48.9%40.3%45.8%Worse
Registered nurse turnover (yearly) (lower is better)35.7%39.8%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility5New York average8U.S. average9
Health citations in the most recent inspection: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)589Better
Citations from complaint investigations (latest cycle) (lower is better)133Better
Weighted health inspection score ⓘ (lower is better)1862.280.6Better

Penalties

This facility0New York average1U.S. average1
Fines in the past 3 years: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$23,070$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Certified beds160188107
Average residents per day15216886
Occupancy95.2%90.5%80.9%

Long-stay residents

This facility6.8%New York average3.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)6.8%3.1%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)5.3%6.5%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)17.7%13.7%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)2%1.3%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.3%0.5%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)20.2%14.1%13.9%Worse
Long-stay residents whose walking worsened (lower is better)17.8%12.5%14.1%Worse
Long-stay residents who lose too much weight (lower is better)5.9%5.8%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)1.2%19.5%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.2%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)13.4%13.2%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)32.9%19.5%19%Worse
Long-stay residents given a flu vaccine (higher is better)99.1%95.3%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%91.5%93.6%Better

Short-stay residents

This facility0.8%New York average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0.8%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)97.6%78.8%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)99.4%77.4%82%Better

Inspection citations

State inspectors cited this home for 12 health deficiencies and 13 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
February 25, 2026
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected April 24, 2026
August 8, 2025
Fire safety
Provide properly sized and located linen or trash receptacles.
Miscellaneous Deficiencies · Tag K0754
E
Potential harm, pattern
Corrected September 21, 2025
August 8, 2025
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected October 6, 2025
August 8, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
E
Potential harm, pattern
Corrected October 6, 2025
August 8, 2025
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
E
Potential harm, pattern
Corrected October 6, 2025
August 8, 2025
Standard
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0694
D
Potential harm, isolated
Corrected October 6, 2025
August 8, 2025
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected October 6, 2025
August 8, 2025
Standard
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
D
Potential harm, isolated
Corrected October 6, 2025
August 8, 2025
Standard
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies · Tag F0847
B
No harm, pattern
Corrected October 27, 2025
December 18, 2023
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected February 12, 2024
December 18, 2023
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected February 12, 2024
December 18, 2023
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
E
Potential harm, pattern
Corrected February 12, 2024
December 18, 2023
Fire safety
Provide properly sized and located linen or trash receptacles.
Miscellaneous Deficiencies · Tag K0754
E
Potential harm, pattern
Corrected February 12, 2024
December 18, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
E
Potential harm, pattern
Corrected February 12, 2024
December 18, 2023
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
E
Potential harm, pattern
Corrected February 12, 2024
December 18, 2023
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected February 12, 2024
December 18, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected February 12, 2024
December 18, 2023
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected February 12, 2024
December 18, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected February 12, 2024
December 18, 2023
Standard
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Tag F0881
D
Potential harm, isolated
Corrected February 1, 2024
December 18, 2023
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected February 1, 2024
December 18, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected February 1, 2024
December 18, 2023
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected February 1, 2024
December 18, 2023
Complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604
D
Potential harm, isolated
Corrected February 1, 2024
May 31, 2022
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected June 21, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
AKKINEPALLY, SITA
Individual
adp of the snfNOT APPLICABLE01/01/2023
CHIZUK, STEVEN
Individual
adp of the snfNOT APPLICABLE08/31/2021
KOENIG, CHRISTOPHER
Individual
adp of the snfNOT APPLICABLE04/19/2016
NIAGARA LUTHERAN HEALTH SYSTEM, INC.
Organization
adp of the snfNOT APPLICABLE04/18/1996
SETLOCK, SHANE
Individual
adp of the snfNOT APPLICABLE06/19/2023
INGWERSEN, CANDYCE
Individual
corporate directorNOT APPLICABLE11/01/2012
KOENIG, CHRISTOPHER
Individual
corporate directorNOT APPLICABLE05/02/2016
LANKES, CAROL
Individual
corporate directorNOT APPLICABLE07/24/2008
MERTZLUFFT, PAUL
Individual
corporate directorNOT APPLICABLE07/15/2008
CHIZUK, STEVEN
Individual
corporate officerNOT APPLICABLE08/30/2021
KOENIG, CHRISTOPHER
Individual
corporate officerNOT APPLICABLE05/02/2016
AKKINEPALLY, SITA
Individual
operational/managerial controlNOT APPLICABLE01/01/2023
CHIZUK, STEVEN
Individual
operational/managerial controlNOT APPLICABLE08/30/2021
KOENIG, CHRISTOPHER
Individual
operational/managerial controlNOT APPLICABLE04/19/2016
SETLOCK, SHANE
Individual
operational/managerial controlNOT APPLICABLE06/19/2023

Other nursing homes near Greenfield Health & Rehab Center

  1. Elderwood at Lancaster

    1818 Como Park Blvd, Lancaster, NY 14086 · 2.7 mi

    For-profit · 96 beds · Part of Elderwood

    ★★★★★3Average
  2. Harris Hill Nursing Facility, L L C

    2699 Wehrle Drive, Williamsville, NY 14221 · 5.1 mi

    For-profit · 192 beds · Part of The McGuire Group

    • CMS high performer
    ★★★★★5Much above average
  3. Brothers of Mercy Nursing & Rehabilitation Center

    10570 Bergtold Road, Clarence, NY 14031 · 5.2 mi

    Non-profit · 240 beds

    ★★★★★3Average
  4. Elderwood at Cheektowaga

    225 Bennett Road, Cheektowaga, NY 14227 · 5.8 mi

    For-profit · 172 beds · Part of Elderwood

    ★★★★★1Much below average
  5. Garden Gate Health Care Facility

    2365 Union Road, Cheektowaga, NY 14227 · 6.4 mi

    For-profit · 184 beds · Part of The McGuire Group

    ★★★★★2Below average
  6. Williamsville Suburban, L L C

    193 South Union Road, Williamsville, NY 14221 · 7.6 mi

    For-profit · 220 beds

    ★★★★★1Much below average

All nursing homes in Lancaster, NY · Compare side by side

Frequently asked questions

What is Greenfield Health & Rehab Center's rating?

Greenfield Health & Rehab Center has 4 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.

How many inspection citations did Greenfield Health & Rehab Center receive?

Its most recent standard health inspection found 5 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.

Does Greenfield Health & Rehab Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Greenfield Health & Rehab Center?

It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Greenfield Health & Rehab Center and how do I contact it?

Greenfield Health & Rehab Center is at 5949 Broadway, Lancaster, NY 14086. Phone: (716) 684-3000.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.