nursing home in Clarence, NY
Brothers of Mercy Nursing & Rehabilitation Center
10570 Bergtold Road, Clarence, NY 14031 · (716) 759-6985
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Brothers of Mercy Nursing & Rehabilitation Center at a glance
Brothers of Mercy Nursing & Rehabilitation Center is a 240-bed non-profit nursing home in Clarence, New York (Erie County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the New York average of 3.
Residents receive about 4 hours of nursing care per day (0.5 of them from registered nurses), better than the state average of 3.6 hours.
Its most recent standard health inspection (January 16, 2026) found 9 health citations. The New York average is 8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 49.6% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 240
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 1967
- Resident/family council
- Resident
- County
- Erie County
- CMS Certification Number
- 335112
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.8 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.97 hrs | 3.63 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.49 hrs | 0.71 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.27 hrs | 2.15 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.42 hrs | 3.18 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 49.6% | 40.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 32.1% | 39.8% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 8 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 37 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 240 | 188 | 107 | |
| Average residents per day | 207 | 168 | 86 | |
| Occupancy | 86.3% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.2% | 3.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 6.4% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 17% | 13.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.3% | 1.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.4% | 0.5% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 19.1% | 14.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 27.7% | 12.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.7% | 5.8% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 4% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 14.8% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 29.2% | 19.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.2% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.5% | 91.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.2% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 90.3% | 78.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 88.7% | 77.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 14 health deficiencies and 27 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 5, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected July 31, 2026 |
| June 5, 2026 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected July 31, 2026 |
| January 16, 2026 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected March 13, 2026 |
| January 16, 2026 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | E Potential harm, pattern | Corrected March 13, 2026 |
| January 16, 2026 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected March 13, 2026 |
| January 16, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected March 13, 2026 |
| January 16, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected March 13, 2026 |
| January 16, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected March 13, 2026 |
| January 16, 2026 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected March 13, 2026 |
| January 16, 2026 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected March 13, 2026 |
| January 16, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected March 13, 2026 |
| January 16, 2026 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | E Potential harm, pattern | Corrected March 13, 2026 |
| January 16, 2026 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | E Potential harm, pattern | Corrected March 13, 2026 |
| January 16, 2026 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected March 13, 2026 |
| January 16, 2026 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected March 13, 2026 |
| January 16, 2026 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | D Potential harm, isolated | Corrected March 13, 2026 |
| January 16, 2026 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | D Potential harm, isolated | Corrected March 13, 2026 |
| January 16, 2026 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected March 13, 2026 |
| January 16, 2026 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected March 13, 2026 |
| January 16, 2026 Standard | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. Administration Deficiencies · Tag F0836 | F Potential harm, widespread | Corrected March 13, 2026 |
| January 16, 2026 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected March 13, 2026 |
| January 16, 2026 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected March 13, 2026 |
| January 16, 2026 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 13, 2026 |
| January 16, 2026 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected March 13, 2026 |
| January 16, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 13, 2026 |
| January 16, 2026 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | B No harm, pattern | Corrected March 13, 2026 |
| January 9, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected March 1, 2024 |
| January 9, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected March 1, 2024 |
| January 9, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected March 1, 2024 |
| January 9, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected March 1, 2024 |
| January 9, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected March 1, 2024 |
| January 9, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected March 1, 2024 |
| January 9, 2024 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | E Potential harm, pattern | Corrected March 1, 2024 |
| January 9, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected March 1, 2024 |
| January 9, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 1, 2024 |
| January 9, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 1, 2024 |
| January 9, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected March 1, 2024 |
| January 9, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | B No harm, pattern | Corrected March 1, 2024 |
| March 2, 2022 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected March 10, 2022 |
| March 2, 2022 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected March 4, 2022 |
| March 2, 2022 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected March 31, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| GUGINO, STACEY Individual | adp of the snf | NOT APPLICABLE | 07/01/2025 |
| INGHAM, JAMIE Individual | adp of the snf | NOT APPLICABLE | 10/21/2024 |
| MCDOUGALL, MATTHEW Individual | adp of the snf | NOT APPLICABLE | 05/22/2026 |
| NOWICKI, JENNIFER Individual | adp of the snf | NOT APPLICABLE | 05/01/2024 |
| ELMER, PETER Individual | corporate officer | NOT APPLICABLE | 07/01/2017 |
| MCDOUGALL, MATTHEW Individual | corporate officer | NOT APPLICABLE | 04/20/2026 |
| NOWICKI, JENNIFER Individual | corporate officer | NOT APPLICABLE | 05/01/2026 |
| THOMAS, KENNETH Individual | corporate officer | NOT APPLICABLE | 11/01/2009 |
| BUTTERFOSS, KIRSTEN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| CHAKKAPPAN, ROOPA Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| ELLER, CINDY Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| FENTNER, THOMAS Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| FUDYMA, JOHN Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| GUGINO, STACEY Individual | managing control - governing body | NOT APPLICABLE | 09/01/2022 |
| LIPUMA, DAVID Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| LOSI, BARBARA Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| MCRAE, MICHAEL Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| NASCA, DAVID Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| NOE, MICHAEL Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| ROGERS, DAVID Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| SAFFIRE, RICHARD Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| THOMAS, KENNETH Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| ZIELINSKI, LARRY Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| ELMER, PETER Individual | operational/managerial control | NOT APPLICABLE | 07/01/2017 |
| GUGINO, STACEY Individual | operational/managerial control | NOT APPLICABLE | 09/01/2022 |
| INGHAM, JAMIE Individual | operational/managerial control | NOT APPLICABLE | 10/21/2024 |
| MCDOUGALL, MATTHEW Individual | operational/managerial control | NOT APPLICABLE | 04/20/2026 |
| NOWICKI, JENNIFER Individual | operational/managerial control | NOT APPLICABLE | 05/01/2024 |
Other nursing homes near Brothers of Mercy Nursing & Rehabilitation Center
Harris Hill Nursing Facility, L L C
2699 Wehrle Drive, Williamsville, NY 14221 · 4.7 mi
For-profit · 192 beds · Part of The McGuire Group
- CMS high performer
★★★★★5Much above average- ★★★★★4Above average
- ★★★★★3Average
Elderwood at Lancaster
1818 Como Park Blvd, Lancaster, NY 14086 · 6.7 mi
For-profit · 96 beds · Part of Elderwood
★★★★★3AverageElderwood at Williamsville
200 Bassett Road, Williamsville, NY 14221 · 7.2 mi
For-profit · 200 beds · Part of Elderwood
★★★★★2Below averageComprehensive Rehabilitation and Nursing Center at
147 Reist Street, Williamsville, NY 14221 · 7.8 mi
For-profit · 142 beds · Part of Ephram Lahasky
★★★★★1Much below average
Frequently asked questions
What is Brothers of Mercy Nursing & Rehabilitation Center's rating?
Brothers of Mercy Nursing & Rehabilitation Center has 3 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Brothers of Mercy Nursing & Rehabilitation Center receive?
Its most recent standard health inspection found 9 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Brothers of Mercy Nursing & Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Brothers of Mercy Nursing & Rehabilitation Center?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Brothers of Mercy Nursing & Rehabilitation Center and how do I contact it?
Brothers of Mercy Nursing & Rehabilitation Center is at 10570 Bergtold Road, Clarence, NY 14031. Phone: (716) 759-6985.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.