nursing home in Geneva, NY

Finger Lakes Health

75 Mason Street, Geneva, NY 14456 · (315) 787-4730

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • StaffingNot rated
  • Quality measures★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Finger Lakes Health at a glance

Finger Lakes Health is a 345-bed for-profit nursing home in Geneva, New York (Ontario County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the New York average of 3.

Its most recent standard health inspection (September 1, 2023) found 9 health citations. The New York average is 8.

Federal regulators fined it 1 time in the past three years, totaling $125,650.

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
345
Certified for
Medicare and Medicaid
Medicare-certified since
January 1, 1967
Resident/family council
Resident
County
Ontario County
CMS Certification Number
335098

Ratings

MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 53 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.7 / 52.8 / 5Worse
Quality measures rating ⓘ (higher is better)2 / 53.8 / 53.6 / 5Worse
Long-stay quality rating (higher is better)4 / 54 / 53.8 / 5Average
Short-stay (rehab) quality rating (higher is better)1 / 53.6 / 53.3 / 5Worse

Inspections

This facility9New York average8U.S. average9
Health citations in the most recent inspection: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)989Average
Citations from complaint investigations (latest cycle) (lower is better)933Worse
Weighted health inspection score ⓘ (lower is better)4562.280.6Better

Penalties

This facility1New York average1U.S. average1
Fines in the past 3 years: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)111Worse
Total fines in the past 3 years (lower is better)$125,650$23,070$30,972Worse
All federal penalties in the past 3 years (lower is better)111Average

Size

MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Certified beds345188107
Average residents per day12316886
Occupancy35.8%90.5%80.9%

Long-stay residents

This facility3.7%New York average3.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.7%3.1%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)4%6.5%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)18.6%13.7%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)3.1%1.3%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)1.6%0.5%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)10.6%14.1%13.9%Better
Long-stay residents whose walking worsened (lower is better)10.3%12.5%14.1%Better
Long-stay residents who lose too much weight (lower is better)4.5%5.8%5.2%Better
Long-stay residents with depressive symptoms (lower is better)0.3%19.5%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.2%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)10.2%13.2%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)24.4%19.5%19%Worse
Long-stay residents given a flu vaccine (higher is better)97.4%95.3%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)93.7%91.5%93.6%Average

Short-stay residents

This facility1.8%New York average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.8%1.2%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)82.7%78.8%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)76%77.4%82%Worse

Inspection citations

State inspectors cited this home for 26 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.

DateCitationSeverityStatus
April 8, 2026
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
H
Actual harm, pattern
Corrected May 5, 2026
April 8, 2026
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
G
Actual harm, isolated
Corrected June 8, 2026
April 8, 2026
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
E
Potential harm, pattern
Corrected June 8, 2026
April 8, 2026
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected June 8, 2026
September 1, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
E
Potential harm, pattern
Corrected October 31, 2023
September 1, 2023
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
E
Potential harm, pattern
Corrected October 31, 2023
September 1, 2023
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
D
Potential harm, isolated
Corrected October 31, 2023
September 1, 2023
Complaint
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Administration Deficiencies · Tag F0836
E
Potential harm, pattern
Corrected October 31, 2023
September 1, 2023
Complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected October 31, 2023
September 1, 2023
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected October 31, 2023
September 1, 2023
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected October 31, 2023
September 1, 2023
Complaint
Ensure that paid feeding assistants have the training they need.
Nursing and Physician Services Deficiencies · Tag F0948
D
Potential harm, isolated
Corrected October 31, 2023
September 1, 2023
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected October 31, 2023
September 1, 2023
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected October 31, 2023
July 22, 2022
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected September 16, 2022
July 22, 2022
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
E
Potential harm, pattern
Corrected September 16, 2022
July 22, 2022
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected September 16, 2022
July 22, 2022
Fire safety
Develop a communication plan.
Emergency Preparedness Deficiencies · Tag E0029
C
No harm, widespread
Corrected September 16, 2022
July 22, 2022
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
E
Potential harm, pattern
Corrected September 16, 2022
July 22, 2022
Standard
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Tag F0814
E
Potential harm, pattern
Corrected September 16, 2022
July 22, 2022
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected September 16, 2022
July 22, 2022
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected September 16, 2022
July 22, 2022
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected September 16, 2022
July 22, 2022
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected September 16, 2022
July 22, 2022
Standard
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Tag F0679
D
Potential harm, isolated
Corrected September 16, 2022
July 22, 2022
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected September 16, 2022
July 22, 2022
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected September 16, 2022
February 13, 2020
Fire safety
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Electrical Deficiencies · Tag K0901
D
Potential harm, isolated
Corrected April 12, 2020
February 13, 2020
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected April 12, 2020
February 13, 2020
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected April 12, 2020
February 13, 2020
Standard
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Tag F0685
D
Potential harm, isolated
Corrected April 12, 2020
February 13, 2020
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected April 12, 2020
February 13, 2020
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected April 12, 2020
February 13, 2020
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected April 12, 2020

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $125,650 in fines.

DatePenaltyAmount / length
April 8, 2026Fine$125,650

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
ABRAHAM, KYLENE
Individual
corporate directorNOT APPLICABLE02/21/2022
BURRALL, THOMAS
Individual
corporate directorNOT APPLICABLE02/21/2022
CHENEY, JAMES
Individual
corporate directorNOT APPLICABLE02/21/2022
DENSMORE, CRAIG
Individual
corporate directorNOT APPLICABLE02/21/2022
DEVANEY, CHEVANNE
Individual
corporate directorNOT APPLICABLE02/21/2022
HALLINGS, RYAN
Individual
corporate directorNOT APPLICABLE02/21/2022
HICKS, JOHN
Individual
corporate directorNOT APPLICABLE02/21/2022
KOCZENT, TRISHA
Individual
corporate directorNOT APPLICABLE02/21/2022
NARDOZZI, JAMES
Individual
corporate directorNOT APPLICABLE02/21/2022
QUEIROZ, RODOLFO
Individual
corporate directorNOT APPLICABLE02/21/2022
STORK, SUSAN
Individual
corporate directorNOT APPLICABLE02/21/2022
ACEVEDO, JOSE
Individual
corporate officerNOT APPLICABLE04/28/2010
BECKLEY, PHILLIP
Individual
corporate officerNOT APPLICABLE06/23/2010
MCMULLEN, ANN
Individual
corporate officerNOT APPLICABLE04/27/2011
WARD, LANCE
Individual
corporate officerNOT APPLICABLE04/01/2016
FINIZIO, KATHI
Individual
w-2 managing employeeNOT APPLICABLE04/01/2016

Other nursing homes near Finger Lakes Health

  1. Seneca Nursing & Rehabilitation Center, LLC

    200 Douglas Drive, Waterloo, NY 13165 · 7.3 mi

    For-profit · 120 beds · Part of Hurlbut Care

    ★★★★★4Above average
  2. Clifton Springs Hospital and Clinic Extended Care

    2 Coulter Road, Clifton Springs, NY 14432 · 9.5 mi

    Non-profit · 108 beds · Part of Rochester Regional Health

    ★★★★★4Above average
  3. Ontario Center for Rehabilitation and Healthcare

    3062 County Complex Drive, Canandaigua, NY 14424 · 11.5 mi

    For-profit · 98 beds · Part of Centers Health Care

    • Abuse citation
    ★★★★★1Much below average
  4. Wayne County Nursing Home

    1529 Nye Road, Lyons, NY 14489 · 13.1 mi

    Government · 192 beds

    ★★★★★1Much below average
  5. Newark Manor Nursing Home INC

    222 West Pearl Street, Newark, NY 14513 · 13.9 mi

    For-profit · 60 beds · Part of Hurlbut Care

    ★★★★★4Above average
  6. Wayne Health Care

    100 Sunset Drive, Newark, NY 14513 · 14.1 mi

    Non-profit · 182 beds · Part of Rochester Regional Health

    ★★★★★4Above average

All nursing homes in Geneva, NY · Compare side by side

Frequently asked questions

What is Finger Lakes Health's rating?

Finger Lakes Health has 2 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.

How many inspection citations did Finger Lakes Health receive?

Its most recent standard health inspection found 9 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.

Does Finger Lakes Health accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Finger Lakes Health?

It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Finger Lakes Health and how do I contact it?

Finger Lakes Health is at 75 Mason Street, Geneva, NY 14456. Phone: (315) 787-4730.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.