nursing home in Rochester, NY
Lilac Manor Rehabilitation and Nursing Center
3 Upton Park, Rochester, NY 14607 · (585) 685-2525
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★3
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Lilac Manor Rehabilitation and Nursing Center at a glance
Lilac Manor Rehabilitation and Nursing Center is a 200-bed for-profit nursing home in Rochester, New York (Monroe County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the New York average of 3.
Residents receive about 3.5 hours of nursing care per day (0.6 of them from registered nurses), close to the state average of 3.6 hours.
Its most recent standard health inspection (June 6, 2024) found 22 health citations. The New York average is 8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 70% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Individual
- Beds
- 200
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 1, 1976
- Resident/family council
- Resident
- County
- Monroe County
- CMS Certification Number
- 335488
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.6 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.49 hrs | 3.63 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.61 hrs | 0.71 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.00 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.96 hrs | 3.18 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 70% | 40.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 75% | 39.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 22 | 8 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 13 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 121 | 62.2 | 80.6 | Worse |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 200 | 188 | 107 | |
| Average residents per day | 124 | 168 | 86 | |
| Occupancy | 61.9% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4% | 3.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 6.9% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 15% | 13.7% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.1% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 4.5% | 14.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 1% | 12.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 11.8% | 5.8% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1.9% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 15% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 30.3% | 19.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 89.7% | 95.3% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 69.2% | 91.5% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.6% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 45.8% | 78.8% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 38.9% | 77.4% | 82% | Worse |
Inspection citations
State inspectors cited this home for 37 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 15, 2026 Complaint | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected July 10, 2026 |
| May 15, 2026 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected July 10, 2026 |
| August 20, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected October 15, 2025 |
| June 6, 2024 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | C No harm, widespread | Corrected August 5, 2024 |
| June 6, 2024 Fire safety | Provide family notifications of emergency plan. Emergency Preparedness Deficiencies · Tag E0035 | C No harm, widespread | Corrected August 5, 2024 |
| June 6, 2024 Fire safety | Meet the requirements of an integrated health system. Emergency Preparedness Deficiencies · Tag E0042 | C No harm, widespread | Corrected August 5, 2024 |
| June 6, 2024 Fire safety | Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Tag E0013 | C No harm, widespread | Corrected August 5, 2024 |
| June 6, 2024 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | C No harm, widespread | Corrected August 5, 2024 |
| June 6, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | E Potential harm, pattern | Corrected August 5, 2024 |
| June 6, 2024 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | E Potential harm, pattern | Corrected September 4, 2024 |
| June 6, 2024 Complaint | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | E Potential harm, pattern | Corrected September 4, 2024 |
| June 6, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected September 4, 2024 |
| June 6, 2024 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | E Potential harm, pattern | Corrected September 4, 2024 |
| June 6, 2024 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected September 4, 2024 |
| June 6, 2024 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected August 5, 2024 |
| June 6, 2024 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected August 5, 2024 |
| June 6, 2024 Complaint | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected August 5, 2024 |
| June 6, 2024 Standard | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected August 5, 2024 |
| June 6, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected September 4, 2024 |
| June 6, 2024 Complaint | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. Administration Deficiencies · Tag F0836 | D Potential harm, isolated | Corrected August 5, 2024 |
| June 6, 2024 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected August 5, 2024 |
| June 6, 2024 Complaint | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected August 5, 2024 |
| June 6, 2024 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Corrected September 4, 2024 |
| June 6, 2024 Standard | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected September 4, 2024 |
| June 6, 2024 Complaint | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | B No harm, pattern | Corrected August 5, 2024 |
| June 6, 2024 Standard | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights Deficiencies · Tag F0577 | B No harm, pattern | Corrected August 5, 2024 |
| June 6, 2024 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | B No harm, pattern | Corrected August 5, 2024 |
| June 6, 2024 Complaint | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | B No harm, pattern | Corrected September 4, 2024 |
| February 8, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected April 9, 2023 |
| February 8, 2023 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected April 9, 2023 |
| February 8, 2023 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected April 9, 2023 |
| February 8, 2023 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | B No harm, pattern | Corrected April 9, 2023 |
| February 8, 2023 Standard | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Resident Rights Deficiencies · Tag F0568 | B No harm, pattern | Corrected April 9, 2023 |
| April 23, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected June 22, 2021 |
| April 23, 2021 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected June 22, 2021 |
| April 23, 2021 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 22, 2021 |
| April 23, 2021 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected June 22, 2021 |
| April 23, 2021 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected June 22, 2021 |
| April 23, 2021 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 22, 2021 |
| April 23, 2021 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected June 22, 2021 |
| April 23, 2021 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | D Potential harm, isolated | Corrected June 23, 2021 |
| April 23, 2021 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected June 22, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $0 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| June 6, 2024 | Payment Denial | 73 days from September 6, 2024 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| M&T BANK CORPORATION Organization | 5% or greater mortgage interest | NOT APPLICABLE | 06/30/2015 |
| NUSSBAUM, YEHUDA Individual | adp of the snf | NOT APPLICABLE | 08/04/2025 |
| WEILL, ELIEZER Individual | adp of the snf | NOT APPLICABLE | 07/14/2025 |
| FASKA, PINCHAS Individual | corporate officer | NOT APPLICABLE | 12/01/2020 |
| GRINSPAN, ARYEH Individual | corporate officer | NOT APPLICABLE | 12/01/2020 |
| KORN, ELI Individual | corporate officer | NOT APPLICABLE | 12/01/2020 |
| SCHEINER, JACOB Individual | corporate officer | NOT APPLICABLE | 12/01/2020 |
| SHELBY, JACK Individual | corporate officer | NOT APPLICABLE | 12/01/2020 |
| WEILL, ELIEZER Individual | managing control - governing body | NOT APPLICABLE | 01/01/2025 |
| NUSSBAUM, YEHUDA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| WEILL, ELIEZER Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
Other nursing homes near Lilac Manor Rehabilitation and Nursing Center
- ★★★★★1Much below average
Church Home of the Protestant Episcopal Church
505 Mt. Hope Avenue, Rochester, NY 14620 · 1.7 mi
Non-profit · 182 beds
★★★★★3AverageThe Brightonian, INC
1919 Elmwood Avenue, Rochester, NY 14620 · 1.9 mi
For-profit · 54 beds · Part of Hurlbut Care
★★★★★5Much above averageSt. John's Health Care Corporation
150 Highland Avenue, Rochester, NY 14620 · 2.1 mi
For-profit · 455 beds
★★★★★1Much below average- ★★★★★1Much below average
The Pearl Nursing Center of Rochester
1335 Portland Avenue, Rochester, NY 14621 · 2.5 mi
For-profit · 120 beds
★★★★★1Much below average
Frequently asked questions
What is Lilac Manor Rehabilitation and Nursing Center's rating?
Lilac Manor Rehabilitation and Nursing Center has 1 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Lilac Manor Rehabilitation and Nursing Center receive?
Its most recent standard health inspection found 22 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Lilac Manor Rehabilitation and Nursing Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Lilac Manor Rehabilitation and Nursing Center?
It is for profit - individual. The ownership section on this page lists the owners and managers reported to CMS.
Where is Lilac Manor Rehabilitation and Nursing Center and how do I contact it?
Lilac Manor Rehabilitation and Nursing Center is at 3 Upton Park, Rochester, NY 14607. Phone: (585) 685-2525.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.