nursing home in Portales, NM
Coronado Care Center
1604 West 18th Street, Portales, NM 88130 · (575) 359-4719
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Coronado Care Center at a glance
Coronado Care Center is a 80-bed for-profit nursing home in Portales, New Mexico (Roosevelt County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the New Mexico average of 2.9.
Residents receive about 3.5 hours of nursing care per day (0.4 of them from registered nurses), close to the state average of 3.5 hours.
Its most recent standard health inspection (June 13, 2025) found 9 health citations. The New Mexico average is 17.6.
It has not received a federal fine in the past three years.
Nursing staff turnover is 37.1% per year (state average 53.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 80
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Opco Skilled Management
- Medicare-certified since
- October 29, 2003
- Resident/family council
- Resident
- County
- Roosevelt County
- CMS Certification Number
- 325114
Ratings
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.6 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.50 hrs | 3.54 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.44 hrs | 0.63 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.53 hrs | 2.20 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 2.98 hrs | 3.10 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 37.1% | 53.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 61.5% | 53.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 18 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 5 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 62 | 160.2 | 80.6 | Better |
Penalties
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $45,849 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 2 | 1 | Better |
Size
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 80 | 101 | 107 | |
| Average residents per day | 73 | 85 | 86 | |
| Occupancy | 90.9% | 84.5% | 80.9% |
Long-stay residents
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 8.9% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.2% | 5.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 22.4% | 14.5% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.9% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.9% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 7% | 11.3% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 5.2% | 11.7% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.3% | 4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.5% | 2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 27.1% | 14.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 27.5% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98.7% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.8% | 96.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 4.3% | 1.1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 96.9% | 86.4% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 93.8% | 85.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 28 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 13, 2025 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | E Potential harm, pattern | Corrected June 17, 2025 |
| June 13, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected July 10, 2025 |
| June 13, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected July 10, 2025 |
| June 13, 2025 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | E Potential harm, pattern | Corrected July 10, 2025 |
| June 13, 2025 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | E Potential harm, pattern | Corrected July 10, 2025 |
| June 13, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected July 10, 2025 |
| June 13, 2025 Standard | Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Tag F0637 | D Potential harm, isolated | Corrected July 10, 2025 |
| June 13, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 10, 2025 |
| June 13, 2025 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected July 10, 2025 |
| June 13, 2025 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected July 10, 2025 |
| May 17, 2024 Standard | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. Nursing and Physician Services Deficiencies · Tag F0728 | F Potential harm, widespread | Corrected June 6, 2024 |
| May 17, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 6, 2024 |
| May 17, 2024 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | E Potential harm, pattern | Corrected June 6, 2024 |
| May 17, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected June 6, 2024 |
| May 17, 2024 Standard | Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · Tag F0810 | D Potential harm, isolated | Corrected June 6, 2024 |
| May 17, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected June 6, 2024 |
| May 17, 2024 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected June 6, 2024 |
| May 16, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 30, 2023 |
| May 16, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected June 30, 2023 |
| May 16, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 16, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 16, 2023 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 16, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | F Potential harm, widespread | Corrected June 30, 2023 |
| May 16, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 30, 2023 |
| May 16, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 16, 2023 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 16, 2023 Standard | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Quality of Life and Care Deficiencies · Tag F0742 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 16, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 16, 2023 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 16, 2023 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 16, 2023 Standard | Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture. Environmental Deficiencies · Tag F0920 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 16, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 16, 2023 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 16, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected June 30, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| 1604 W 18TH STREET NM, LLC Organization | adp of the snf | NOT APPLICABLE | 03/01/2023 |
| CONTINUUM REHAB GROUP LLC Organization | adp of the snf | NOT APPLICABLE | 03/01/2023 |
| FOSTER, JALAINA Individual | adp of the snf | NOT APPLICABLE | 08/16/2025 |
| HALLMARK ADVISORS, LLC Organization | adp of the snf | NOT APPLICABLE | 03/01/2023 |
| HANSEN HUNTER LLC Organization | adp of the snf | NOT APPLICABLE | 07/17/2025 |
| OPCO CA SKILLED MGMT INC. Organization | adp of the snf | NOT APPLICABLE | 03/01/2023 |
| OPCO NM SKILLED MGMT, LLC Organization | adp of the snf | NOT APPLICABLE | 03/01/2023 |
| STOLARCZYK, LISA Individual | adp of the snf | NOT APPLICABLE | 03/07/2024 |
| THE WRIGHT GROUP CONSULTING, LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| WILSHIRE HEALTH REALTY, LLC Organization | adp of the snf | NOT APPLICABLE | 03/01/2023 |
| GARETZ, DAVID Individual | corporate officer | NOT APPLICABLE | 03/01/2023 |
| CASA HEALTHCARE, LLC Organization | direct ownership interest | NOT APPLICABLE | 03/01/2023 |
| CALIBER ADVISORS LLC Organization | indirect ownership interest | NOT APPLICABLE | 03/01/2023 |
| FIRST SWEETZER HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 03/01/2023 |
| HATTERAS INVESTMENTS LLC Organization | indirect ownership interest | NOT APPLICABLE | 03/01/2023 |
| GURWITZ, SOLOMON Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/17/2025 |
| HAGINS, ELIZABETH Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/17/2025 |
| KAPLAN, ESTHER Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/17/2025 |
| KAPLAN, MOSHA Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/17/2025 |
| MINDLE, ADAM Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/17/2025 |
| STERNSHEIN, JENNIFER Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/01/2025 |
| UNGER, JEFFREY Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/17/2025 |
| ZIMMERMAN, CAROLINE Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/01/2025 |
| CASA HEALTHCARE, LLC Organization | operational/managerial control | NOT APPLICABLE | 03/01/2023 |
| FOSTER, JALAINA Individual | operational/managerial control | NOT APPLICABLE | 08/16/2025 |
| GARETZ, DAVID Individual | operational/managerial control | NOT APPLICABLE | 03/01/2023 |
Other nursing homes near Coronado Care Center
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- CMS high performer
★★★★★5Much above averageSt. Anthony Healthcare and Rehabilitation Center
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For-profit · 70 beds · Part of Genesis Healthcare
★★★★★2Below averageClovis Healthcare and Rehabilitation Center
1201 North Norris Street, Clovis, NM 88101 · 19.2 mi
For-profit · 90 beds · Part of Genesis Healthcare
★★★★★2Below average- ★★★★★1Much below average
- ★★★★★1Much below average
Frequently asked questions
What is Coronado Care Center's rating?
Coronado Care Center has 4 out of 5 stars on the CMS overall star rating. The average for New Mexico nursing homes is 2.9 stars.
How many inspection citations did Coronado Care Center receive?
Its most recent standard health inspection found 9 citations, compared with a New Mexico average of 17.6. Every citation is listed on this page with its severity.
Does Coronado Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Coronado Care Center?
It is for profit - limited liability company and part of Opco Skilled Management. The ownership section on this page lists the owners and managers reported to CMS.
Where is Coronado Care Center and how do I contact it?
Coronado Care Center is at 1604 West 18th Street, Portales, NM 88130. Phone: (575) 359-4719.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.