nursing home in Clovis, NM

Clovis Healthcare and Rehabilitation Center

1201 North Norris Street, Clovis, NM 88101 · (575) 762-3753

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★2
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Clovis Healthcare and Rehabilitation Center at a glance

Clovis Healthcare and Rehabilitation Center is a 90-bed for-profit nursing home in Clovis, New Mexico (Curry County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the New Mexico average of 2.9.

Residents receive about 2.8 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.5 hours.

Its most recent standard health inspection (December 5, 2025) found 23 health citations. The New Mexico average is 17.6.

Federal regulators fined it 1 time in the past three years, totaling $81,641.

Nursing staff turnover is 40.4% per year (state average 53.3%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
90
Certified for
Medicare and Medicaid
Chain / affiliated entity
Genesis Healthcare
Medicare-certified since
August 1, 1992
Resident/family council
Resident
County
Curry County
CMS Certification Number
325077

Ratings

MeasureThis facilityNew Mexico avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 52.9 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.7 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)2 / 52.9 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)3 / 53.8 / 53.6 / 5Worse
Long-stay quality rating (higher is better)4 / 54 / 53.8 / 5Average
Short-stay (rehab) quality rating (higher is better)3 / 53.6 / 53.3 / 5Average

Staffing

This facility2.82 hrsNew Mexico average3.54 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. New Mexico and U.S. averages
MeasureThis facilityNew Mexico avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)2.82 hrs3.54 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.47 hrs0.63 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.67 hrs2.20 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.47 hrs3.10 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)40.4%53.3%45.8%Better
Registered nurse turnover (yearly) (lower is better)40%53.6%42.9%Better
Administrators who left in the past year (lower is better)011Better

Inspections

This facility23New Mexico average18U.S. average9
Health citations in the most recent inspection: this facility vs. New Mexico and U.S. averages
MeasureThis facilityNew Mexico avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)23189Worse
Citations from complaint investigations (latest cycle) (lower is better)353Worse
Weighted health inspection score ⓘ (lower is better)252160.280.6Worse

Penalties

This facility1New Mexico average1U.S. average1
Fines in the past 3 years: this facility vs. New Mexico and U.S. averages
MeasureThis facilityNew Mexico avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)111Worse
Total fines in the past 3 years (lower is better)$81,641$45,849$30,972Worse
All federal penalties in the past 3 years (lower is better)121Average

Size

MeasureThis facilityNew Mexico avg.U.S. avg.vs. U.S.
Certified beds90101107
Average residents per day648586
Occupancy71.4%84.5%80.9%

Long-stay residents

This facility4.4%New Mexico average3.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. New Mexico and U.S. averages
MeasureThis facilityNew Mexico avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)4.4%3.5%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)6%5.2%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)14.1%14.5%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0.9%0.9%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.4%0.9%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)2.6%11.3%13.9%Better
Long-stay residents whose walking worsened (lower is better)4.9%11.7%14.1%Better
Long-stay residents who lose too much weight (lower is better)5.9%4%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)2.8%2%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)25%14.7%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)28.8%20%19%Worse
Long-stay residents given a flu vaccine (higher is better)100%98.7%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%96.7%93.6%Better

Short-stay residents

This facility0%New Mexico average1.1%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. New Mexico and U.S. averages
MeasureThis facilityNew Mexico avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.1%1.6%Better
Short-stay residents given a flu vaccine (higher is better)93.2%86.4%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)98.8%85.9%82%Better

Inspection citations

State inspectors cited this home for 49 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. 7 citations involved actual harm, including 4 rated "immediate jeopardy".

DateCitationSeverityStatus
May 15, 2026
Complaint
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
F
Potential harm, widespread
Corrected June 23, 2026
May 15, 2026
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected June 23, 2026
May 15, 2026
Complaint
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected June 23, 2026
December 5, 2025
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
F
Potential harm, widespread
Corrected February 10, 2026
December 5, 2025
Standard
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
F
Potential harm, widespread
Corrected February 10, 2026
December 5, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected February 10, 2026
December 5, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected February 10, 2026
December 5, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
F
Potential harm, widespread
Corrected February 10, 2026
December 5, 2025
Standard
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
E
Potential harm, pattern
Corrected February 10, 2026
December 5, 2025
Standard
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Tag F0552
E
Potential harm, pattern
Corrected February 10, 2026
December 5, 2025
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
E
Potential harm, pattern
Corrected February 10, 2026
December 5, 2025
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
E
Potential harm, pattern
Corrected February 10, 2026
December 5, 2025
Standard
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Tag F0887
E
Potential harm, pattern
Corrected February 10, 2026
December 5, 2025
Standard
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Tag F0700
E
Potential harm, pattern
Corrected February 10, 2026
December 5, 2025
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected February 10, 2026
December 5, 2025
Standard
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Tag F0947
D
Potential harm, isolated
Corrected February 10, 2026
December 5, 2025
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected February 10, 2026
December 5, 2025
Standard
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
D
Potential harm, isolated
Corrected February 10, 2026
December 5, 2025
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected February 10, 2026
December 5, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected February 10, 2026
December 5, 2025
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected February 10, 2026
December 5, 2025
Standard
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Tag F0636
D
Potential harm, isolated
Corrected February 10, 2026
December 5, 2025
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected February 10, 2026
September 26, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected October 21, 2024
September 26, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected November 5, 2024
September 26, 2024
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected November 5, 2024
September 26, 2024
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
D
Potential harm, isolated
Corrected November 5, 2024
September 26, 2024
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
D
Potential harm, isolated
Corrected November 5, 2024
September 26, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected November 5, 2024
May 16, 2024
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
K
Immediate jeopardy, pattern
Corrected July 11, 2024
May 16, 2024
Complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
J
Immediate jeopardy, isolated
Corrected July 11, 2024
May 16, 2024
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
J
Immediate jeopardy, isolated
Corrected July 11, 2024
May 16, 2024
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
J
Immediate jeopardy, isolated
Corrected July 11, 2024
May 16, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
H
Actual harm, pattern
Corrected July 11, 2024
May 16, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
G
Actual harm, isolated
Corrected July 11, 2024
May 16, 2024
Complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · Tag F0835
F
Potential harm, widespread
Corrected July 11, 2024
May 16, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
E
Potential harm, pattern
Corrected July 11, 2024
May 16, 2024
Complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602
D
Potential harm, isolated
Corrected July 11, 2024
February 22, 2024
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
E
Potential harm, pattern
Corrected April 16, 2024
February 22, 2024
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected April 16, 2024
February 22, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected April 16, 2024
August 18, 2023
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
F
Potential harm, widespread
Corrected September 26, 2023
August 18, 2023
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
F
Potential harm, widespread
Corrected September 26, 2023
August 18, 2023
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
F
Potential harm, widespread
Corrected September 26, 2023
August 18, 2023
Fire safety
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies · Tag K0362
F
Potential harm, widespread
Corrected September 26, 2023
August 18, 2023
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
E
Potential harm, pattern
Corrected September 26, 2023
August 18, 2023
Standard
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
G
Actual harm, isolated
Corrected September 26, 2023
August 18, 2023
Standard
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
F
Potential harm, widespread
Corrected September 26, 2023
August 18, 2023
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
E
Potential harm, pattern
Corrected September 26, 2023
August 18, 2023
Standard
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
E
Potential harm, pattern
Corrected September 26, 2023
August 18, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected September 26, 2023
August 18, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected September 26, 2023
August 18, 2023
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
E
Potential harm, pattern
Corrected September 26, 2023
August 18, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected September 26, 2023
August 18, 2023
Standard
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Tag F0947
D
Potential harm, isolated
Corrected September 26, 2023
September 16, 2022
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected September 20, 2022
September 16, 2022
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected September 21, 2022
September 16, 2022
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected September 20, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $81,641 in fines.

DatePenaltyAmount / length
May 16, 2024Fine$81,641

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
SUMMIT CARE LLC
Organization
5% or greater direct ownership interest100%07/25/2007
FC-GEN OPERATIONS INVESTMENT LLC
Organization
5% or greater indirect ownership interest—02/02/2015
GENESIS HEALTHCARE INC
Organization
5% or greater indirect ownership interest—07/25/2007
GENESIS HEALTHCARE LLC
Organization
5% or greater indirect ownership interest—02/02/2015
GEN OPERATIONS II LLC
Organization
5% or greater indirect ownership interest—02/02/2015
GEN OPERATIONS I LLC
Organization
5% or greater indirect ownership interest—02/02/2015
SKILLED HEALTHCARE LLC
Organization
5% or greater indirect ownership interest—02/05/2018
SUMMIT CARE PARENT LLC
Organization
5% or greater indirect ownership interest—01/01/2013
SUN HEALTHCARE GROUP INC
Organization
5% or greater indirect ownership interest—02/02/2015
WHITMAN, ARNOLD
Individual
5% or greater indirect ownership interest—02/02/2015
ORTIZ, RAYMOND
Individual
adp of the snfNOT APPLICABLE02/16/2025
PADEN, CHERYL
Individual
adp of the snfNOT APPLICABLE02/16/2025
BERG, MICHAEL
Individual
corporate officerNOT APPLICABLE02/02/2015
BRIDGEFORD, LAURA
Individual
corporate officerNOT APPLICABLE06/01/2024
MENDELSON, AVI
Individual
corporate officerNOT APPLICABLE06/01/2024
ORTIZ, RAYMOND
Individual
operational/managerial controlNOT APPLICABLE06/01/2024
PADEN, CHERYL
Individual
operational/managerial controlNOT APPLICABLE06/01/2024

Other nursing homes near Clovis Healthcare and Rehabilitation Center

  1. St. Anthony Healthcare and Rehabilitation Center

    1400 West 21st Street, Clovis, NM 88101 · 2.4 mi

    For-profit · 70 beds · Part of Genesis Healthcare

    ★★★★★2Below average
  2. Retirement Ranches INC.

    2221 Dillon, Clovis, NM 88101 · 3 mi

    Non-profit · 104 beds

    • CMS high performer
    ★★★★★5Much above average
  3. Farwell Care and Rehabilitation Center

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    ★★★★★1Much below average
  4. Coronado Care Center

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    ★★★★★4Above average
  5. Park View Nursing Care Center

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    Government · 74 beds

    ★★★★★1Much below average
  6. Prairie Acres

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Frequently asked questions

What is Clovis Healthcare and Rehabilitation Center's rating?

Clovis Healthcare and Rehabilitation Center has 2 out of 5 stars on the CMS overall star rating. The average for New Mexico nursing homes is 2.9 stars.

How many inspection citations did Clovis Healthcare and Rehabilitation Center receive?

Its most recent standard health inspection found 23 citations, compared with a New Mexico average of 17.6. Every citation is listed on this page with its severity.

Does Clovis Healthcare and Rehabilitation Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Clovis Healthcare and Rehabilitation Center?

It is for profit - corporation and part of Genesis Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Clovis Healthcare and Rehabilitation Center and how do I contact it?

Clovis Healthcare and Rehabilitation Center is at 1201 North Norris Street, Clovis, NM 88101. Phone: (575) 762-3753.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.