nursing home in Burlington, NJ
Complete Care at Marcella
2305 Rancocas Road, Burlington, NJ 08016 · (609) 387-9300
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Complete Care at Marcella at a glance
Complete Care at Marcella is a 150-bed for-profit nursing home in Burlington, New Jersey (Burlington County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the New Jersey average of 3.3.
Residents receive about 3.6 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (July 24, 2025) found 2 health citations. The New Jersey average is 8.5.
Federal regulators fined it 1 time in the past three years, totaling $62,666.
Nursing staff turnover is 36.3% per year (state average 39.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 150
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Complete Care
- Medicare-certified since
- May 2, 1994
- Resident/family council
- Resident
- County
- Burlington County
- CMS Certification Number
- 315330
Ratings
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.5 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 4.1 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.57 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.39 hrs | 0.68 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.07 hrs | 2.23 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.14 hrs | 3.50 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 36.3% | 39.7% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 20% | 37.7% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 20 | 72.3 | 80.6 | Better |
Penalties
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $62,666 | $34,926 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 150 | 147 | 107 | |
| Average residents per day | 143 | 122 | 86 | |
| Occupancy | 95.3% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.4% | 2.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.8% | 5.4% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 6.4% | 12.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 2% | 8.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 2.2% | 8.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.7% | 4.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 10.8% | 12.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.3% | 18.8% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 20.7% | 15.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 97.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 93% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 93.4% | 80.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.7% | 79% | 82% | Better |
Inspection citations
State inspectors cited this home for 16 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 12, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected June 22, 2026 |
| July 24, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected September 1, 2025 |
| July 24, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected September 1, 2025 |
| July 24, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected September 1, 2025 |
| July 24, 2025 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected September 1, 2025 |
| July 24, 2025 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected September 1, 2025 |
| July 24, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 1, 2025 |
| January 21, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected February 21, 2025 |
| June 7, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 5, 2024 |
| November 21, 2023 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | F Potential harm, widespread | Corrected December 21, 2023 |
| November 21, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected December 21, 2023 |
| November 21, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected December 21, 2023 |
| November 21, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected December 21, 2023 |
| November 21, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected December 21, 2023 |
| November 21, 2023 Complaint | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected December 21, 2023 |
| November 21, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected December 21, 2023 |
| November 21, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected December 21, 2023 |
| August 11, 2021 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | E Potential harm, pattern | Corrected November 1, 2021 |
| August 11, 2021 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected November 1, 2021 |
| August 11, 2021 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected November 1, 2021 |
| August 11, 2021 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected November 1, 2021 |
| August 11, 2021 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected November 1, 2021 |
| August 11, 2021 Standard | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0638 | B No harm, pattern | Corrected November 1, 2021 |
| August 11, 2021 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | B No harm, pattern | Corrected November 1, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $62,666 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| May 12, 2026 | Fine | $62,666 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| PC NJ1 OPCOS LLC Organization | 5% or greater direct ownership interest | 100% | 07/01/2021 |
| PC WTA OPCO HOLDCO LLC Organization | 5% or greater indirect ownership interest | — | 07/01/2021 |
| SMS 2021 TRUST Organization | 5% or greater indirect ownership interest | — | 07/01/2021 |
| AURORA GUARDIAN HOLDCO II CO-BORROWER, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| AURORA GUARDIAN HOLDCO II, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| AURORA GUARDIAN HOLDCO II MEZZ BORROWER, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| AURORA GUARDIAN II REALTY, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| AURORA GUARDIAN PARTNERS II LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| HEPNER-ELCHECK, LISA Individual | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| J & R FAMILY INVESTMENTS, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| KAUFMAN, CHAIM Individual | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| LANDAU FAMILY INVESTMENT TRUST Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| L FRIEDMAN 2018 FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| L FRIEDMAN FAMILY HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| MARCELLA CENTER REALTY, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| MERCADO, WANDA Individual | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| M FRIEDMAN 2018 FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| PC WTA ACQUISITION LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| PC WTA MULTI-STATE LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| PEACE CAPITAL HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| R&J FAMILY INVESTMENTS LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| ROSENZWEIG, ALAN Individual | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| SMS 2021 TRUST Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| SOLARZ, JEFFREY Individual | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| STEIN, SHALOM Individual | corporate officer | NOT APPLICABLE | 07/01/2021 |
| STEIN, SHALOM Individual | indirect ownership interest | NOT APPLICABLE | 07/01/2021 |
| HOCH, ROBERT Individual | managing control - governing body | NOT APPLICABLE | 07/01/2021 |
| STEIN, SHALOM Individual | managing control - governing body | NOT APPLICABLE | 07/01/2021 |
| HOCH, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| KAUFMAN, CHAIM Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| MERCADO, WANDA Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| ROSENZWEIG, ALAN Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| SOLARZ, JEFFREY Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| STEIN, SHALOM Individual | trustee of the snf | NOT APPLICABLE | 07/01/2021 |
Other nursing homes near Complete Care at Marcella
Complete Care at Burlington Woods, LLC
115 Sunset Road, Burlington, NJ 08016 · under 1 mi
For-profit · 215 beds · Part of Complete Care
★★★★★4Above averageMasonic Village at Burlington
902 Jacksonville Road, Burlington, NJ 08016 · 1.9 mi
Non-profit · 264 beds
- Special Focus candidate
- Abuse citation
★★★★★2Below average- ★★★★★1Much below average
Mount Holly Rehabilitation & Healthcare Center
62 Richmond Avenue, Lumberton, NJ 08048 · 4.7 mi
For-profit · 180 beds · Part of Marquis Health Services
- Abuse citation
★★★★★1Much below averageCareone at Moorestown
895 Westfield Road, Moorestown, NJ 08057 · 5.8 mi
For-profit · 65 beds · Part of Careone
★★★★★4Above averageTotal Rehab Moorestown
212 Marter Avenue, Moorestown, NJ 08057 · 6.2 mi
For-profit · 124 beds · Part of Preferred Care
★★★★★3Average
Frequently asked questions
What is Complete Care at Marcella's rating?
Complete Care at Marcella has 5 out of 5 stars on the CMS overall star rating. The average for New Jersey nursing homes is 3.3 stars.
How many inspection citations did Complete Care at Marcella receive?
Its most recent standard health inspection found 2 citations, compared with a New Jersey average of 8.5. Every citation is listed on this page with its severity.
Does Complete Care at Marcella accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Complete Care at Marcella?
It is for profit - limited liability company and part of Complete Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Complete Care at Marcella and how do I contact it?
Complete Care at Marcella is at 2305 Rancocas Road, Burlington, NJ 08016. Phone: (609) 387-9300.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.