nursing home in Burlington, NJ

Complete Care at Burlington Woods, LLC

115 Sunset Road, Burlington, NJ 08016 · (609) 387-3620

★★★★★4
Above average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★2
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Complete Care at Burlington Woods, LLC at a glance

Complete Care at Burlington Woods, LLC is a 215-bed for-profit nursing home in Burlington, New Jersey (Burlington County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the New Jersey average of 3.3.

Residents receive about 3.6 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.8 hours.

Its most recent standard health inspection (June 4, 2025) found 4 health citations. The New Jersey average is 8.5.

Federal regulators fined it 1 time in the past three years, totaling $63,469.

Nursing staff turnover is 41.7% per year (state average 39.7%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
215
Certified for
Medicare and Medicaid
Chain / affiliated entity
Complete Care
Medicare-certified since
December 1, 1976
Resident/family council
Resident
County
Burlington County
CMS Certification Number
315050

Ratings

MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)4 / 53.3 / 53 / 5Better
Health inspection rating ⓘ (higher is better)3 / 52.8 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)2 / 53.1 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)5 / 54.4 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.5 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)3 / 54.1 / 53.3 / 5Average

Staffing

This facility3.56 hrsNew Jersey average3.85 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.56 hrs3.85 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.41 hrs0.68 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.13 hrs2.23 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.27 hrs3.50 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)41.7%39.7%45.8%Better
Registered nurse turnover (yearly) (lower is better)37.5%37.7%42.9%Better
Administrators who left in the past year (lower is better)011Better

Inspections

This facility4New Jersey average9U.S. average9
Health citations in the most recent inspection: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)499Better
Citations from complaint investigations (latest cycle) (lower is better)213Better
Weighted health inspection score ⓘ (lower is better)4272.380.6Better

Penalties

This facility1New Jersey average1U.S. average1
Fines in the past 3 years: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)111Worse
Total fines in the past 3 years (lower is better)$63,469$34,926$30,972Worse
All federal penalties in the past 3 years (lower is better)111Average

Size

MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Certified beds215147107
Average residents per day18112286
Occupancy84.1%84%80.9%

Long-stay residents

This facility2.2%New Jersey average2.3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2.2%2.3%3.2%Better
Long-stay residents with pressure ulcers (lower is better)4.8%5.4%4.6%Average
Long-stay residents given antipsychotic medication (lower is better)13%12.7%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0%0.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.6%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)3.1%8.7%13.9%Better
Long-stay residents whose walking worsened (lower is better)3.7%8.2%14.1%Better
Long-stay residents who lose too much weight (lower is better)2.6%4.6%5.2%Better
Long-stay residents with depressive symptoms (lower is better)21.2%12.1%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)22.5%18.8%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)23.3%15.6%19%Worse
Long-stay residents given a flu vaccine (higher is better)99.4%97.2%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)91.8%93%93.6%Average

Short-stay residents

This facility1.4%New Jersey average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.4%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)96.6%80.1%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)82.5%79%82%Average

Inspection citations

State inspectors cited this home for 23 health deficiencies and 14 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.

DateCitationSeverityStatus
January 27, 2026
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected February 13, 2026
June 4, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
F
Potential harm, widespread
Corrected July 11, 2025
June 4, 2025
Fire safety
Install proper backup exit lighting.
Egress Deficiencies · Tag K0281
F
Potential harm, widespread
Corrected July 11, 2025
June 4, 2025
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
F
Potential harm, widespread
Corrected July 11, 2025
June 4, 2025
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
F
Potential harm, widespread
Corrected July 11, 2025
June 4, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
F
Potential harm, widespread
Corrected July 11, 2025
June 4, 2025
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected July 11, 2025
June 4, 2025
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected July 11, 2025
June 4, 2025
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
D
Potential harm, isolated
Corrected July 11, 2025
December 13, 2023
Fire safety
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911
F
Potential harm, widespread
Corrected January 26, 2024
December 13, 2023
Fire safety
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies · Tag K0311
F
Potential harm, widespread
Corrected January 26, 2024
December 13, 2023
Fire safety
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912
F
Potential harm, widespread
Corrected January 26, 2024
December 13, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected January 5, 2024
December 13, 2023
Standard
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
F
Potential harm, widespread
Corrected January 26, 2024
December 13, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected January 26, 2024
December 13, 2023
Complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
E
Potential harm, pattern
Corrected January 26, 2024
December 13, 2023
Standard
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · Tag F0865
E
Potential harm, pattern
Corrected January 26, 2024
December 13, 2023
Standard
Put firmly secured handrails on each side of hallways.
Environmental Deficiencies · Tag F0924
E
Potential harm, pattern
Corrected January 26, 2024
December 13, 2023
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected January 26, 2024
December 13, 2023
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected January 26, 2024
December 13, 2023
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
E
Potential harm, pattern
Corrected January 26, 2024
December 13, 2023
Complaint
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning Deficiencies · Tag F0661
D
Potential harm, isolated
Corrected January 26, 2024
December 13, 2023
Complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
D
Potential harm, isolated
Corrected January 26, 2024
December 13, 2023
Standard
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · Tag F0868
D
Potential harm, isolated
Corrected January 26, 2024
December 13, 2023
Complaint
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0691
D
Potential harm, isolated
Corrected January 26, 2024
December 13, 2023
Complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
D
Potential harm, isolated
Corrected January 26, 2024
July 29, 2021
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected August 30, 2021
July 29, 2021
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected August 30, 2021
July 29, 2021
Fire safety
Have exits that are accessible at all times.
Egress Deficiencies · Tag K0271
E
Potential harm, pattern
Corrected August 30, 2021
July 29, 2021
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
E
Potential harm, pattern
Corrected August 30, 2021
July 29, 2021
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
E
Potential harm, pattern
Corrected August 30, 2021
July 29, 2021
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
D
Potential harm, isolated
Corrected August 30, 2021
July 29, 2021
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected August 30, 2021
July 29, 2021
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected August 30, 2021
July 29, 2021
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected August 30, 2021
July 29, 2021
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected August 30, 2021
July 29, 2021
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected August 30, 2021

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $63,469 in fines.

DatePenaltyAmount / length
December 13, 2023Fine$63,469

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
PC NJ1 OPCOS LLC
Organization
5% or greater direct ownership interest100%07/01/2021
PC WTA OPCO HOLDCO LLC
Organization
5% or greater indirect ownership interest—07/01/2021
SMS 2021 TRUST
Organization
5% or greater indirect ownership interest—07/01/2021
WELLTOWER INC
Organization
5% or greater security interestNOT APPLICABLE07/01/2021
AURORA GUARDIAN HOLDCO II CO-BORROWER, LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
AURORA GUARDIAN HOLDCO II, LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
AURORA GUARDIAN HOLDCO II MEZZ BORROWER, LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
AURORA GUARDIAN II REALTY, LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
AURORA GUARDIAN PARTNERS II LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
BEVANS, SAKIA
Individual
adp of the snfNOT APPLICABLE07/01/2021
BURLINGTON WOODS REALTY, LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
GOLDMAN, ELIYAHU
Individual
adp of the snfNOT APPLICABLE07/01/2021
J & R FAMILY INVESTMENTS, LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
LANDAU FAMILY INVESTMENT TRUST
Organization
adp of the snfNOT APPLICABLE07/01/2021
L FRIEDMAN 2018 FAMILY TRUST
Organization
adp of the snfNOT APPLICABLE07/01/2021
L FRIEDMAN FAMILY HOLDINGS LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
MERCADO, WANDA
Individual
adp of the snfNOT APPLICABLE07/01/2021
M FRIEDMAN 2018 FAMILY TRUST
Organization
adp of the snfNOT APPLICABLE07/01/2021
PC WTA ACQUISITION LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
PC WTA MULTI-STATE LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
PEACE CAPITAL HOLDINGS LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
R&J FAMILY INVESTMENTS LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
ROSENZWEIG, ALAN
Individual
adp of the snfNOT APPLICABLE07/01/2021
SMS 2021 TRUST
Organization
adp of the snfNOT APPLICABLE07/01/2021
WELLTOWER INC
Organization
adp of the snfNOT APPLICABLE07/01/2021
STEIN, SHALOM
Individual
corporate officerNOT APPLICABLE07/01/2021
STEIN, SHALOM
Individual
indirect ownership interestNOT APPLICABLE07/01/2021
HOCH, ROBERT
Individual
managing control - governing bodyNOT APPLICABLE07/01/2021
STEIN, SHALOM
Individual
managing control - governing bodyNOT APPLICABLE07/01/2021
GOLDMAN, ELIYAHU
Individual
operational/managerial controlNOT APPLICABLE07/01/2021
HOCH, ROBERT
Individual
operational/managerial controlNOT APPLICABLE07/01/2021
MERCADO, WANDA
Individual
operational/managerial controlNOT APPLICABLE07/01/2021
ROSENZWEIG, ALAN
Individual
operational/managerial controlNOT APPLICABLE07/01/2021
SOLARZ, JEFFREY
Individual
operational/managerial controlNOT APPLICABLE07/01/2021
STEIN, SHALOM
Individual
trustee of the snfNOT APPLICABLE07/01/2021

Other nursing homes near Complete Care at Burlington Woods, LLC

  1. Complete Care at Marcella

    2305 Rancocas Road, Burlington, NJ 08016 · under 1 mi

    For-profit · 150 beds · Part of Complete Care

    ★★★★★5Much above average
  2. Masonic Village at Burlington

    902 Jacksonville Road, Burlington, NJ 08016 · 1.3 mi

    Non-profit · 264 beds

    • Special Focus candidate
    • Abuse citation
    ★★★★★2Below average
  3. Bristol Health & Rehab Center

    905 Tower Road, Bristol, PA 19007 · 4.1 mi

    For-profit · 174 beds

    ★★★★★1Much below average
  4. Mount Holly Rehabilitation & Healthcare Center

    62 Richmond Avenue, Lumberton, NJ 08048 · 5.1 mi

    For-profit · 180 beds · Part of Marquis Health Services

    • Abuse citation
    ★★★★★1Much below average
  5. Careone at Moorestown

    895 Westfield Road, Moorestown, NJ 08057 · 6.4 mi

    For-profit · 65 beds · Part of Careone

    ★★★★★4Above average
  6. Total Rehab Moorestown

    212 Marter Avenue, Moorestown, NJ 08057 · 6.8 mi

    For-profit · 124 beds · Part of Preferred Care

    ★★★★★3Average

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Frequently asked questions

What is Complete Care at Burlington Woods, LLC's rating?

Complete Care at Burlington Woods, LLC has 4 out of 5 stars on the CMS overall star rating. The average for New Jersey nursing homes is 3.3 stars.

How many inspection citations did Complete Care at Burlington Woods, LLC receive?

Its most recent standard health inspection found 4 citations, compared with a New Jersey average of 8.5. Every citation is listed on this page with its severity.

Does Complete Care at Burlington Woods, LLC accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Complete Care at Burlington Woods, LLC?

It is for profit - limited liability company and part of Complete Care. The ownership section on this page lists the owners and managers reported to CMS.

Where is Complete Care at Burlington Woods, LLC and how do I contact it?

Complete Care at Burlington Woods, LLC is at 115 Sunset Road, Burlington, NJ 08016. Phone: (609) 387-3620.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.