nursing home in Voorhees, NJ
Complete Care at Voorhees, LLC
3001 Evesham Road, Voorhees, NJ 08043 · (856) 751-1600
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Complete Care at Voorhees, LLC at a glance
Complete Care at Voorhees, LLC is a 190-bed for-profit nursing home in Voorhees, New Jersey (Camden County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the New Jersey average of 3.3.
Residents receive about 3.5 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (May 1, 2026) found 2 health citations. The New Jersey average is 8.5.
Federal regulators fined it 1 time in the past three years, totaling $23,520.
Nursing staff turnover is 56.4% per year (state average 39.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 190
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Complete Care
- Medicare-certified since
- February 28, 1986
- Resident/family council
- Resident
- County
- Camden County
- CMS Certification Number
- 315219
Ratings
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.5 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 4.1 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.53 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.32 hrs | 0.68 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.24 hrs | 2.23 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.34 hrs | 3.50 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 56.4% | 39.7% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 50% | 37.7% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 40 | 72.3 | 80.6 | Better |
Penalties
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $23,520 | $34,926 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 190 | 147 | 107 | |
| Average residents per day | 179 | 122 | 86 | |
| Occupancy | 94.4% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3% | 2.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.2% | 5.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 10.6% | 12.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.1% | 0.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 3.6% | 8.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 3.4% | 8.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.7% | 4.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 6.8% | 12.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 24.3% | 18.8% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 15.6% | 15.6% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 95.8% | 97.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 64.8% | 93% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 32.3% | 80.1% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 19.3% | 79% | 82% | Worse |
Inspection citations
State inspectors cited this home for 29 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 1, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected August 11, 2026 |
| May 1, 2026 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected June 18, 2026 |
| May 1, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected August 12, 2026 |
| May 1, 2026 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | E Potential harm, pattern | Corrected June 18, 2026 |
| May 1, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected April 7, 2026 |
| February 19, 2026 Complaint | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · Tag F0773 | D Potential harm, isolated | Corrected April 3, 2026 |
| August 29, 2025 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected October 17, 2025 |
| May 2, 2025 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected July 11, 2025 |
| January 13, 2025 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected February 21, 2025 |
| January 13, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected February 21, 2025 |
| January 13, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected February 21, 2025 |
| January 13, 2025 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected February 21, 2025 |
| January 13, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected February 21, 2025 |
| January 13, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected February 21, 2025 |
| January 13, 2025 Complaint | Provide appropriate foot care. Quality of Life and Care Deficiencies · Tag F0687 | E Potential harm, pattern | Corrected February 21, 2025 |
| January 13, 2025 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected February 21, 2025 |
| January 13, 2025 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected February 21, 2025 |
| January 13, 2025 Complaint | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | D Potential harm, isolated | Corrected February 21, 2025 |
| January 13, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected February 21, 2025 |
| September 29, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | F Potential harm, widespread | Corrected October 28, 2023 |
| September 29, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected October 28, 2023 |
| September 29, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected October 28, 2023 |
| September 29, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | J Immediate jeopardy, isolated | Corrected November 30, 2023 |
| September 29, 2023 Standard | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · Tag F0809 | E Potential harm, pattern | Corrected October 28, 2023 |
| September 29, 2023 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected October 28, 2023 |
| September 29, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 28, 2023 |
| September 29, 2023 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | E Potential harm, pattern | Corrected October 28, 2023 |
| September 29, 2023 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | E Potential harm, pattern | Corrected October 28, 2023 |
| September 29, 2023 Standard | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. Environmental Deficiencies · Tag F0909 | E Potential harm, pattern | Corrected October 28, 2023 |
| September 29, 2023 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected October 28, 2023 |
| September 29, 2023 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected October 28, 2023 |
| September 29, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected October 28, 2023 |
| September 29, 2023 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected October 28, 2023 |
| September 29, 2023 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected October 28, 2023 |
| September 29, 2023 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected October 28, 2023 |
| September 29, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected October 28, 2023 |
| September 29, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected October 28, 2023 |
| September 29, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected October 28, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $23,520 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| May 1, 2026 | Fine | $23,520 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| PC NJ2 OPCOS LLC Organization | 5% or greater direct ownership interest | 100% | 07/01/2021 |
| SMS 2021 TRUST Organization | 5% or greater indirect ownership interest | 95% | 07/01/2021 |
| WELLTOWER OP, LLC Organization | 5% or greater security interest | NOT APPLICABLE | 07/01/2021 |
| AURORA GUARDIAN HOLDCO IV CO-BORROWER, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| AURORA GUARDIAN HOLDCO IV, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| AURORA GUARDIAN HOLDCO IV MEZZ BORROWER, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| AURORA GUARDIAN IV REALTY, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| AURORA GUARDIAN PARTNERS M7 LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| J & R FAMILY INVESTMENTS, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| J&R M7 FAMILY INVESTMENTS LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| LANDAU FAMILY INVESTMENT TRUST Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| L FRIEDMAN 2018 FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| L FRIEDMAN FAMILY HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| LOVE, SUSAN Individual | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| MERCADO, WANDA Individual | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| M FRIEDMAN 2018 FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| PC WTA ACQUISITION LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| PC WTA M7 LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| PEACE CAPITAL HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| PECORA, ANDREW Individual | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| RICCIARDI, MARISSA Individual | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| SMS 2021 TRUST Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| VOORHEES CENTER NJ OWNER LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| WELLTOWER OP, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| STEIN, SHALOM Individual | corporate officer | NOT APPLICABLE | 07/01/2021 |
| STEIN, SHALOM Individual | indirect ownership interest | NOT APPLICABLE | 07/01/2021 |
| HOCH, ROBERT Individual | managing control - governing body | NOT APPLICABLE | 07/01/2021 |
| STEIN, SHALOM Individual | managing control - governing body | NOT APPLICABLE | 07/01/2021 |
| HOCH, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| LOVE, SUSAN Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| MERCADO, WANDA Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| PECORA, ANDREW Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| SOLARZ, JEFFREY Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| STEIN, SHALOM Individual | trustee of the snf | NOT APPLICABLE | 07/01/2021 |
Other nursing homes near Complete Care at Voorhees, LLC
Complete Care at Kresson View
2601 East Evesham Road, Voorhees, NJ 08043 · under 1 mi
For-profit · 240 beds · Part of Complete Care
★★★★★4Above average- ★★★★★5Much above average
Careone at Evesham
870 East Route 70, Marlton, NJ 08053 · 1.7 mi
For-profit · 144 beds · Part of Careone
★★★★★4Above averageSt Mary's Center for Rehabilitation & Healthcare
220 St Mary's Drive, Cherry Hill, NJ 08003 · 1.9 mi
For-profit · 215 beds · Part of Center Management Group
★★★★★3AverageThe Subacute at Autumn Lake Healthcare
113 Route 73, Voorhees, NJ 08043 · 2.3 mi
For-profit · 124 beds · Part of Autumn Lake Healthcare
★★★★★2Below averageEchelon Care & Rehab
1302 Laurel Oak Road, Voorhees, NJ 08043 · 2.5 mi
For-profit · 240 beds · Part of Paramount Care Centers
★★★★★4Above average
Frequently asked questions
What is Complete Care at Voorhees, LLC's rating?
Complete Care at Voorhees, LLC has 4 out of 5 stars on the CMS overall star rating. The average for New Jersey nursing homes is 3.3 stars.
How many inspection citations did Complete Care at Voorhees, LLC receive?
Its most recent standard health inspection found 2 citations, compared with a New Jersey average of 8.5. Every citation is listed on this page with its severity.
Does Complete Care at Voorhees, LLC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Complete Care at Voorhees, LLC?
It is for profit - limited liability company and part of Complete Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Complete Care at Voorhees, LLC and how do I contact it?
Complete Care at Voorhees, LLC is at 3001 Evesham Road, Voorhees, NJ 08043. Phone: (856) 751-1600.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.