nursing home in Voorhees, NJ

Complete Care at Kresson View

2601 East Evesham Road, Voorhees, NJ 08043 · (856) 596-1113

★★★★★4
Above average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★2
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Complete Care at Kresson View at a glance

Complete Care at Kresson View is a 240-bed for-profit nursing home in Voorhees, New Jersey (Camden County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the New Jersey average of 3.3.

Residents receive about 3.3 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.8 hours.

Its most recent standard health inspection (August 5, 2025) found 4 health citations. The New Jersey average is 8.5.

Federal regulators fined it 1 time in the past three years, totaling $34,515.

Nursing staff turnover is 51.6% per year (state average 39.7%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
240
Certified for
Medicare and Medicaid
Chain / affiliated entity
Complete Care
Medicare-certified since
June 19, 1984
Resident/family council
Resident
County
Camden County
CMS Certification Number
315207

Ratings

MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)4 / 53.3 / 53 / 5Better
Health inspection rating ⓘ (higher is better)3 / 52.8 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)2 / 53.1 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)5 / 54.4 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.5 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)3 / 54.1 / 53.3 / 5Average

Staffing

This facility3.27 hrsNew Jersey average3.85 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.27 hrs3.85 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.32 hrs0.68 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.06 hrs2.23 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.03 hrs3.50 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)51.6%39.7%45.8%Worse
Registered nurse turnover (yearly) (lower is better)48%37.7%42.9%Worse
Administrators who left in the past year (lower is better)011Better

Inspections

This facility4New Jersey average9U.S. average9
Health citations in the most recent inspection: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)499Better
Citations from complaint investigations (latest cycle) (lower is better)113Better
Weighted health inspection score ⓘ (lower is better)5572.380.6Better

Penalties

This facility1New Jersey average1U.S. average1
Fines in the past 3 years: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)111Worse
Total fines in the past 3 years (lower is better)$34,515$34,926$30,972Worse
All federal penalties in the past 3 years (lower is better)111Average

Size

MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Certified beds240147107
Average residents per day21712286
Occupancy90.6%84%80.9%

Long-stay residents

This facility1.6%New Jersey average2.3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.6%2.3%3.2%Better
Long-stay residents with pressure ulcers (lower is better)3.6%5.4%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)24.6%12.7%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0.3%0.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.6%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)5%8.7%13.9%Better
Long-stay residents whose walking worsened (lower is better)5.7%8.2%14.1%Better
Long-stay residents who lose too much weight (lower is better)3.2%4.6%5.2%Better
Long-stay residents with depressive symptoms (lower is better)4%12.1%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)21.6%18.8%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)19.1%15.6%19%Average
Long-stay residents given a flu vaccine (higher is better)100%97.2%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)96.7%93%93.6%Average

Short-stay residents

This facility1.5%New Jersey average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.5%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)90.2%80.1%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)91%79%82%Better

Inspection citations

State inspectors cited this home for 24 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.

DateCitationSeverityStatus
August 5, 2025
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
F
Potential harm, widespread
Corrected September 5, 2025
August 5, 2025
Fire safety
Install proper backup exit lighting.
Egress Deficiencies · Tag K0281
F
Potential harm, widespread
Corrected September 5, 2025
August 5, 2025
Fire safety
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies · Tag K0347
F
Potential harm, widespread
Corrected September 5, 2025
August 5, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected September 5, 2025
August 5, 2025
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected September 6, 2025
August 5, 2025
Standard
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · Tag F0806
D
Potential harm, isolated
Corrected September 5, 2025
August 5, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected September 5, 2025
August 5, 2025
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected September 5, 2025
January 23, 2024
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
F
Potential harm, widespread
Corrected February 7, 2024
January 23, 2024
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
G
Actual harm, isolated
Corrected February 7, 2024
January 23, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
G
Actual harm, isolated
Corrected February 7, 2024
January 23, 2024
Complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
F
Potential harm, widespread
Corrected February 7, 2024
January 23, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected February 7, 2024
January 23, 2024
Complaint
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies · Tag F0809
F
Potential harm, widespread
Corrected February 7, 2024
January 23, 2024
Complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
F
Potential harm, widespread
Corrected February 7, 2024
January 23, 2024
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected February 7, 2024
January 23, 2024
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
E
Potential harm, pattern
Corrected February 7, 2024
January 23, 2024
Complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
E
Potential harm, pattern
Corrected February 7, 2024
January 23, 2024
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
E
Potential harm, pattern
Corrected February 7, 2024
January 23, 2024
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected February 7, 2024
January 23, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected February 7, 2024
January 23, 2024
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected February 7, 2024
January 23, 2024
Standard
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Tag F0636
D
Potential harm, isolated
Corrected February 7, 2024
January 23, 2024
Standard
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
D
Potential harm, isolated
Corrected February 7, 2024
September 7, 2021
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
D
Potential harm, isolated
Corrected September 28, 2021
September 7, 2021
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
E
Potential harm, pattern
Corrected September 28, 2021
September 7, 2021
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
E
Potential harm, pattern
Corrected September 28, 2021
September 7, 2021
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected September 28, 2021
September 7, 2021
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected September 28, 2021
September 7, 2021
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected September 28, 2021

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $34,515 in fines.

DatePenaltyAmount / length
January 23, 2024Fine$34,515

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
PC NJ1 OPCOS LLC
Organization
5% or greater direct ownership interest100%07/01/2021
PC WTA OPCO HOLDCO LLC
Organization
5% or greater indirect ownership interest—07/01/2021
SMS 2021 TRUST
Organization
5% or greater indirect ownership interest—07/01/2021
WELLTOWER INC
Organization
5% or greater security interestNOT APPLICABLE07/01/2021
AURORA GUARDIAN HOLDCO II CO-BORROWER, LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
AURORA GUARDIAN HOLDCO II, LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
AURORA GUARDIAN HOLDCO II MEZZ BORROWER, LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
AURORA GUARDIAN II REALTY, LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
AURORA GUARDIAN PARTNERS II LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
J & R FAMILY INVESTMENTS, LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
KRESSON VIEW REALTY, LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
LANDAU FAMILY INVESTMENT TRUST
Organization
adp of the snfNOT APPLICABLE07/01/2021
L FRIEDMAN 2018 FAMILY TRUST
Organization
adp of the snfNOT APPLICABLE07/01/2021
L FRIEDMAN FAMILY HOLDINGS LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
MCDERMOT, DYAN
Individual
adp of the snfNOT APPLICABLE07/01/2021
MERCADO, WANDA
Individual
adp of the snfNOT APPLICABLE07/01/2021
M FRIEDMAN 2018 FAMILY TRUST
Organization
adp of the snfNOT APPLICABLE07/01/2021
MIRZA, IMRAN
Individual
adp of the snfNOT APPLICABLE07/01/2021
PC WTA ACQUISITION LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
PC WTA MULTI-STATE LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
PEACE CAPITAL HOLDINGS LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
R&J FAMILY INVESTMENTS LLC
Organization
adp of the snfNOT APPLICABLE07/01/2021
SMS 2021 TRUST
Organization
adp of the snfNOT APPLICABLE07/01/2021
WELLTOWER INC
Organization
adp of the snfNOT APPLICABLE07/01/2021
STEIN, SHALOM
Individual
corporate officerNOT APPLICABLE07/01/2021
STEIN, SHALOM
Individual
indirect ownership interestNOT APPLICABLE07/01/2021
HOCH, ROBERT
Individual
managing control - governing bodyNOT APPLICABLE07/01/2021
STEIN, SHALOM
Individual
managing control - governing bodyNOT APPLICABLE07/01/2021
HOCH, ROBERT
Individual
operational/managerial controlNOT APPLICABLE07/01/2021
MERCADO, WANDA
Individual
operational/managerial controlNOT APPLICABLE07/01/2021
MIRZA, IMRAN
Individual
operational/managerial controlNOT APPLICABLE07/01/2021
SOLARZ, JEFFREY
Individual
operational/managerial controlNOT APPLICABLE07/01/2021
STEIN, SHALOM
Individual
trustee of the snfNOT APPLICABLE07/01/2021

Other nursing homes near Complete Care at Kresson View

  1. Complete Care at Voorhees, LLC

    3001 Evesham Road, Voorhees, NJ 08043 · under 1 mi

    For-profit · 190 beds · Part of Complete Care

    ★★★★★4Above average
  2. St Mary's Center for Rehabilitation & Healthcare

    220 St Mary's Drive, Cherry Hill, NJ 08003 · 1.6 mi

    For-profit · 215 beds · Part of Center Management Group

    ★★★★★3Average
  3. The Subacute at Autumn Lake Healthcare

    113 Route 73, Voorhees, NJ 08043 · 1.8 mi

    For-profit · 124 beds · Part of Autumn Lake Healthcare

    ★★★★★2Below average
  4. Careone at Evesham

    870 East Route 70, Marlton, NJ 08053 · 1.8 mi

    For-profit · 144 beds · Part of Careone

    ★★★★★4Above average
  5. Echelon Care & Rehab

    1302 Laurel Oak Road, Voorhees, NJ 08043 · 1.9 mi

    For-profit · 240 beds · Part of Paramount Care Centers

    ★★★★★4Above average
  6. Voorhees Pediatric Facility

    1304 Laurel Oak Road, Voorhees, NJ 08043 · 1.9 mi

    For-profit · 122 beds · Part of Millennium Health Systems

    • Abuse citation
    ★★★★★2Below average

All nursing homes in Voorhees, NJ · Compare side by side

Frequently asked questions

What is Complete Care at Kresson View's rating?

Complete Care at Kresson View has 4 out of 5 stars on the CMS overall star rating. The average for New Jersey nursing homes is 3.3 stars.

How many inspection citations did Complete Care at Kresson View receive?

Its most recent standard health inspection found 4 citations, compared with a New Jersey average of 8.5. Every citation is listed on this page with its severity.

Does Complete Care at Kresson View accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Complete Care at Kresson View?

It is for profit - limited liability company and part of Complete Care. The ownership section on this page lists the owners and managers reported to CMS.

Where is Complete Care at Kresson View and how do I contact it?

Complete Care at Kresson View is at 2601 East Evesham Road, Voorhees, NJ 08043. Phone: (856) 596-1113.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.