nursing home in Voorhees, NJ
Complete Care at Kresson View
2601 East Evesham Road, Voorhees, NJ 08043 · (856) 596-1113
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Complete Care at Kresson View at a glance
Complete Care at Kresson View is a 240-bed for-profit nursing home in Voorhees, New Jersey (Camden County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the New Jersey average of 3.3.
Residents receive about 3.3 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (August 5, 2025) found 4 health citations. The New Jersey average is 8.5.
Federal regulators fined it 1 time in the past three years, totaling $34,515.
Nursing staff turnover is 51.6% per year (state average 39.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 240
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Complete Care
- Medicare-certified since
- June 19, 1984
- Resident/family council
- Resident
- County
- Camden County
- CMS Certification Number
- 315207
Ratings
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.5 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 4.1 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.27 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.32 hrs | 0.68 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.06 hrs | 2.23 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.03 hrs | 3.50 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 51.6% | 39.7% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 48% | 37.7% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 55 | 72.3 | 80.6 | Better |
Penalties
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $34,515 | $34,926 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 240 | 147 | 107 | |
| Average residents per day | 217 | 122 | 86 | |
| Occupancy | 90.6% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.6% | 2.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.6% | 5.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 24.6% | 12.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.3% | 0.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 5% | 8.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 5.7% | 8.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.2% | 4.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 4% | 12.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 21.6% | 18.8% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 19.1% | 15.6% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 97.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.7% | 93% | 93.6% | Average |
Short-stay residents
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.5% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 90.2% | 80.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 91% | 79% | 82% | Better |
Inspection citations
State inspectors cited this home for 24 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 5, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected September 5, 2025 |
| August 5, 2025 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | F Potential harm, widespread | Corrected September 5, 2025 |
| August 5, 2025 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | F Potential harm, widespread | Corrected September 5, 2025 |
| August 5, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected September 5, 2025 |
| August 5, 2025 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected September 6, 2025 |
| August 5, 2025 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | D Potential harm, isolated | Corrected September 5, 2025 |
| August 5, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 5, 2025 |
| August 5, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected September 5, 2025 |
| January 23, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected February 7, 2024 |
| January 23, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected February 7, 2024 |
| January 23, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | G Actual harm, isolated | Corrected February 7, 2024 |
| January 23, 2024 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | F Potential harm, widespread | Corrected February 7, 2024 |
| January 23, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected February 7, 2024 |
| January 23, 2024 Complaint | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · Tag F0809 | F Potential harm, widespread | Corrected February 7, 2024 |
| January 23, 2024 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | F Potential harm, widespread | Corrected February 7, 2024 |
| January 23, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected February 7, 2024 |
| January 23, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected February 7, 2024 |
| January 23, 2024 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected February 7, 2024 |
| January 23, 2024 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected February 7, 2024 |
| January 23, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected February 7, 2024 |
| January 23, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected February 7, 2024 |
| January 23, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected February 7, 2024 |
| January 23, 2024 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected February 7, 2024 |
| January 23, 2024 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected February 7, 2024 |
| September 7, 2021 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected September 28, 2021 |
| September 7, 2021 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | E Potential harm, pattern | Corrected September 28, 2021 |
| September 7, 2021 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected September 28, 2021 |
| September 7, 2021 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected September 28, 2021 |
| September 7, 2021 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected September 28, 2021 |
| September 7, 2021 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected September 28, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $34,515 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| January 23, 2024 | Fine | $34,515 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| PC NJ1 OPCOS LLC Organization | 5% or greater direct ownership interest | 100% | 07/01/2021 |
| PC WTA OPCO HOLDCO LLC Organization | 5% or greater indirect ownership interest | — | 07/01/2021 |
| SMS 2021 TRUST Organization | 5% or greater indirect ownership interest | — | 07/01/2021 |
| WELLTOWER INC Organization | 5% or greater security interest | NOT APPLICABLE | 07/01/2021 |
| AURORA GUARDIAN HOLDCO II CO-BORROWER, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| AURORA GUARDIAN HOLDCO II, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| AURORA GUARDIAN HOLDCO II MEZZ BORROWER, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| AURORA GUARDIAN II REALTY, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| AURORA GUARDIAN PARTNERS II LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| J & R FAMILY INVESTMENTS, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| KRESSON VIEW REALTY, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| LANDAU FAMILY INVESTMENT TRUST Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| L FRIEDMAN 2018 FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| L FRIEDMAN FAMILY HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| MCDERMOT, DYAN Individual | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| MERCADO, WANDA Individual | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| M FRIEDMAN 2018 FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| MIRZA, IMRAN Individual | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| PC WTA ACQUISITION LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| PC WTA MULTI-STATE LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| PEACE CAPITAL HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| R&J FAMILY INVESTMENTS LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| SMS 2021 TRUST Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| WELLTOWER INC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| STEIN, SHALOM Individual | corporate officer | NOT APPLICABLE | 07/01/2021 |
| STEIN, SHALOM Individual | indirect ownership interest | NOT APPLICABLE | 07/01/2021 |
| HOCH, ROBERT Individual | managing control - governing body | NOT APPLICABLE | 07/01/2021 |
| STEIN, SHALOM Individual | managing control - governing body | NOT APPLICABLE | 07/01/2021 |
| HOCH, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| MERCADO, WANDA Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| MIRZA, IMRAN Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| SOLARZ, JEFFREY Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| STEIN, SHALOM Individual | trustee of the snf | NOT APPLICABLE | 07/01/2021 |
Other nursing homes near Complete Care at Kresson View
Complete Care at Voorhees, LLC
3001 Evesham Road, Voorhees, NJ 08043 · under 1 mi
For-profit · 190 beds · Part of Complete Care
★★★★★4Above averageSt Mary's Center for Rehabilitation & Healthcare
220 St Mary's Drive, Cherry Hill, NJ 08003 · 1.6 mi
For-profit · 215 beds · Part of Center Management Group
★★★★★3AverageThe Subacute at Autumn Lake Healthcare
113 Route 73, Voorhees, NJ 08043 · 1.8 mi
For-profit · 124 beds · Part of Autumn Lake Healthcare
★★★★★2Below averageCareone at Evesham
870 East Route 70, Marlton, NJ 08053 · 1.8 mi
For-profit · 144 beds · Part of Careone
★★★★★4Above averageEchelon Care & Rehab
1302 Laurel Oak Road, Voorhees, NJ 08043 · 1.9 mi
For-profit · 240 beds · Part of Paramount Care Centers
★★★★★4Above averageVoorhees Pediatric Facility
1304 Laurel Oak Road, Voorhees, NJ 08043 · 1.9 mi
For-profit · 122 beds · Part of Millennium Health Systems
- Abuse citation
★★★★★2Below average
Frequently asked questions
What is Complete Care at Kresson View's rating?
Complete Care at Kresson View has 4 out of 5 stars on the CMS overall star rating. The average for New Jersey nursing homes is 3.3 stars.
How many inspection citations did Complete Care at Kresson View receive?
Its most recent standard health inspection found 4 citations, compared with a New Jersey average of 8.5. Every citation is listed on this page with its severity.
Does Complete Care at Kresson View accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Complete Care at Kresson View?
It is for profit - limited liability company and part of Complete Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Complete Care at Kresson View and how do I contact it?
Complete Care at Kresson View is at 2601 East Evesham Road, Voorhees, NJ 08043. Phone: (856) 596-1113.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.