nursing home in Shrewsbury, NJ
Complete Care at Shrewsbury LLC
89 Avenue at the Common, Shrewsbury, NJ 07702 · (732) 676-5800
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★2
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Complete Care at Shrewsbury LLC at a glance
Complete Care at Shrewsbury LLC is a 140-bed for-profit nursing home in Shrewsbury, New Jersey (Monmouth County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the New Jersey average of 3.3.
Residents receive about 3.7 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (September 25, 2025) found 11 health citations. The New Jersey average is 8.5.
Federal regulators fined it 1 time in the past three years, totaling $53,780.
Nursing staff turnover is 47.1% per year (state average 39.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 140
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Complete Care
- Medicare-certified since
- March 14, 1972
- Resident/family council
- Resident
- County
- Monmouth County
- CMS Certification Number
- 315136
Ratings
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.5 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 4.1 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.72 hrs | 3.85 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.49 hrs | 0.68 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.20 hrs | 2.23 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.56 hrs | 3.50 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 47.1% | 39.7% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 56.3% | 37.7% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 11 | 9 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 78.8 | 72.3 | 80.6 | Average |
Penalties
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $53,780 | $34,926 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 140 | 147 | 107 | |
| Average residents per day | 108 | 122 | 86 | |
| Occupancy | 77% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.6% | 2.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.8% | 5.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 7.8% | 12.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 6.1% | 8.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 5.5% | 8.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 4.6% | 4.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 17.8% | 12.1% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 22.7% | 18.8% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 29.5% | 15.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.5% | 97.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 90.9% | 93% | 93.6% | Average |
Short-stay residents
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.1% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 48.6% | 80.1% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 71.2% | 79% | 82% | Worse |
Inspection citations
State inspectors cited this home for 30 health deficiencies and 13 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 25, 2025 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | F Potential harm, widespread | Corrected October 25, 2025 |
| September 25, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | F Potential harm, widespread | Corrected October 25, 2025 |
| September 25, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected October 25, 2025 |
| September 25, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected October 25, 2025 |
| September 25, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected October 25, 2025 |
| September 25, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | E Potential harm, pattern | Corrected October 25, 2025 |
| September 25, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected October 25, 2025 |
| September 25, 2025 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | E Potential harm, pattern | Corrected October 25, 2025 |
| September 25, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected October 25, 2025 |
| September 25, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected October 25, 2025 |
| September 25, 2025 Standard | Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Tag F0637 | D Potential harm, isolated | Corrected October 25, 2025 |
| September 25, 2025 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected October 25, 2025 |
| September 25, 2025 Standard | Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care Deficiencies · Tag F0745 | D Potential harm, isolated | Corrected October 25, 2025 |
| September 25, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 25, 2025 |
| September 25, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected October 25, 2025 |
| January 16, 2025 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected February 22, 2025 |
| July 23, 2024 Complaint | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0606 | D Potential harm, isolated | Corrected August 9, 2024 |
| May 30, 2024 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | F Potential harm, widespread | Corrected July 19, 2024 |
| May 30, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected July 19, 2024 |
| May 30, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | F Potential harm, widespread | Corrected July 19, 2024 |
| May 30, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | F Potential harm, widespread | Corrected July 19, 2024 |
| May 30, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected July 19, 2024 |
| May 30, 2024 Fire safety | Ensure gas and vacuum systems are inspected and tested as part of a maintenance program. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0908 | F Potential harm, widespread | Corrected July 19, 2024 |
| May 30, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected July 19, 2024 |
| May 30, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected July 19, 2024 |
| May 30, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected July 2, 2024 |
| May 30, 2024 Complaint | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | E Potential harm, pattern | Corrected July 2, 2024 |
| May 30, 2024 Complaint | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | E Potential harm, pattern | Corrected July 2, 2024 |
| May 30, 2024 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected July 2, 2024 |
| May 30, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 19, 2024 |
| May 30, 2024 Complaint | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected July 2, 2024 |
| May 30, 2024 Complaint | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected July 2, 2024 |
| May 30, 2024 Complaint | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected July 2, 2024 |
| May 30, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected July 2, 2024 |
| May 30, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected July 2, 2024 |
| May 30, 2024 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected July 2, 2024 |
| May 30, 2024 Complaint | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected July 2, 2024 |
| March 10, 2022 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected April 15, 2022 |
| March 10, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 10, 2022 |
| March 10, 2022 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected April 10, 2022 |
| March 10, 2022 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected April 10, 2022 |
| March 10, 2022 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected April 10, 2022 |
| March 10, 2022 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected April 10, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $53,780 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| May 30, 2024 | Fine | $53,780 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| PC HMH OPCO HOLDNGS LLC Organization | 5% or greater direct ownership interest | 100% | 03/16/2023 |
| PC HMH HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 03/16/2023 |
| SMS 2021 TRUST Organization | 5% or greater indirect ownership interest | — | 03/16/2023 |
| EEF CAPITAL LLC Organization | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| GIBBS, JASON Individual | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| JUREWICZ, STEPHEN Individual | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| MERCADO, WANDA Individual | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| PATTI, YCHELE Individual | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| PC HMH HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| PC HMH PROPCO INTERMEDIATE 9 LLC Organization | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| PC HMH TOPCO PROPCO HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| PEACE CAPITAL HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| SHREWSBURY PROPCO HOLDCO LLC Organization | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| SHREWSBURY PROPCO LLC Organization | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| SMS 2021 TRUST Organization | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| STEIN, SHALOM Individual | corporate officer | NOT APPLICABLE | 03/16/2023 |
| STEIN, SHALOM Individual | indirect ownership interest | NOT APPLICABLE | 03/16/2023 |
| HOCH, ROBERT Individual | managing control - governing body | NOT APPLICABLE | 03/16/2023 |
| STEIN, SHALOM Individual | managing control - governing body | NOT APPLICABLE | 03/16/2023 |
| GIBBS, JASON Individual | operational/managerial control | NOT APPLICABLE | 03/16/2023 |
| HOCH, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 03/16/2023 |
| JUREWICZ, STEPHEN Individual | operational/managerial control | NOT APPLICABLE | 03/16/2023 |
| MERCADO, WANDA Individual | operational/managerial control | NOT APPLICABLE | 03/16/2023 |
| SABELLA, SABRINA Individual | operational/managerial control | NOT APPLICABLE | 03/16/2023 |
| STEIN, SHALOM Individual | trustee of the snf | NOT APPLICABLE | 03/16/2023 |
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Frequently asked questions
What is Complete Care at Shrewsbury LLC's rating?
Complete Care at Shrewsbury LLC has 3 out of 5 stars on the CMS overall star rating. The average for New Jersey nursing homes is 3.3 stars.
How many inspection citations did Complete Care at Shrewsbury LLC receive?
Its most recent standard health inspection found 11 citations, compared with a New Jersey average of 8.5. Every citation is listed on this page with its severity.
Does Complete Care at Shrewsbury LLC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Complete Care at Shrewsbury LLC?
It is for profit - limited liability company and part of Complete Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Complete Care at Shrewsbury LLC and how do I contact it?
Complete Care at Shrewsbury LLC is at 89 Avenue at the Common, Shrewsbury, NJ 07702. Phone: (732) 676-5800.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.