nursing home in Keene, NH
Covenant Living of Keene
100 Wyman Rd, Keene, NH 03431 · (603) 352-3235
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Covenant Living of Keene at a glance
Covenant Living of Keene is a 20-bed non-profit nursing home in Keene, New Hampshire (Cheshire County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the New Hampshire average of 3.
Residents receive about 5.3 hours of nursing care per day (1.8 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (June 4, 2026) found 1 health citation. The New Hampshire average is 4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 46.9% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 20
- Certified for
- Medicare
- Chain / affiliated entity
- Covenant Living
- Medicare-certified since
- June 23, 2023
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Cheshire County
- CMS Certification Number
- 305103
Ratings
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.32 hrs | 3.90 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.82 hrs | 0.78 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.64 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.52 hrs | 3.47 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 46.9% | 44.1% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 14.3% | 40.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 0 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 15 | 24.6 | 80.6 | Better |
Penalties
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $7,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 20 | 100 | 107 | |
| Average residents per day | 19 | 81 | 86 | |
| Occupancy | 93% | 81.4% | 80.9% |
Long-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.6% | 4.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 11.1% | 4.2% | 4.6% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.8% | 2.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1.1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 38.5% | 22.7% | 13.9% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 0% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 13.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 7.4% | 19% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 34.9% | 25.7% | 19% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 97.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.8% | 1.3% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 94.2% | 83% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.1% | 86.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 6 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 4, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 30, 2026 |
| June 4, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected June 30, 2026 |
| June 4, 2026 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected June 30, 2026 |
| June 4, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected June 30, 2026 |
| June 4, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected June 24, 2026 |
| June 25, 2025 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | E Potential harm, pattern | Corrected July 10, 2025 |
| June 25, 2025 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected July 9, 2025 |
| June 25, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | B No harm, pattern | Corrected July 11, 2025 |
| June 11, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected July 8, 2024 |
| June 11, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected July 8, 2024 |
| June 11, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | C No harm, widespread | Corrected July 8, 2024 |
| June 11, 2024 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | C No harm, widespread | Corrected July 8, 2024 |
| June 11, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected June 27, 2024 |
| June 11, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected June 28, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BUETTNER, KATHY Individual | corporate director | NOT APPLICABLE | 07/01/2020 |
| CHRISTENSEN, PAMELA Individual | corporate director | NOT APPLICABLE | 07/01/2021 |
| HOFFMAN, JANET Individual | corporate director | NOT APPLICABLE | 07/01/2021 |
| KINCANNON, KURT Individual | corporate director | NOT APPLICABLE | 07/01/2018 |
| MARTIN, ROBERT Individual | corporate director | NOT APPLICABLE | 07/01/2018 |
| MEANS, JENNIFER Individual | corporate director | NOT APPLICABLE | 07/01/2021 |
| PETERSON, LOANN Individual | corporate director | NOT APPLICABLE | 07/01/2020 |
| REPPE, DIXIE Individual | corporate director | NOT APPLICABLE | 07/01/2020 |
| SLECHTA, TODD Individual | corporate director | NOT APPLICABLE | 07/01/2022 |
| VANOVER, ANDREW Individual | corporate director | NOT APPLICABLE | 07/01/2021 |
| CREANEY, JANET Individual | corporate officer | NOT APPLICABLE | 07/24/2020 |
| CUNLIFFE, TERRI Individual | corporate officer | NOT APPLICABLE | 05/22/2015 |
| FLEWELLEN, LORENE Individual | corporate officer | NOT APPLICABLE | 04/29/2022 |
| JUSTIE, JEANNIE Individual | corporate officer | NOT APPLICABLE | 09/20/2020 |
| MANLOVE, MATT Individual | corporate officer | NOT APPLICABLE | 07/24/2020 |
| COVENANT LIVING COMMUNITIES & SERVICES Organization | operational/managerial control | NOT APPLICABLE | 02/08/2022 |
| CUNLIFFE, TERRI Individual | operational/managerial control | NOT APPLICABLE | 05/22/2015 |
| JUSTIE, JEANNIE Individual | operational/managerial control | NOT APPLICABLE | 09/20/2020 |
| BURDETT, GREGG Individual | w-2 managing employee | NOT APPLICABLE | 09/17/2018 |
| CUNLIFFE, TERRI Individual | w-2 managing employee | NOT APPLICABLE | 05/22/2015 |
| JUSTIE, JEANNIE Individual | w-2 managing employee | NOT APPLICABLE | 09/20/2020 |
| MALZAHN, ELIZABETH Individual | w-2 managing employee | NOT APPLICABLE | 05/22/2014 |
| PARTIN, KARYN Individual | w-2 managing employee | NOT APPLICABLE | 03/14/2022 |
Other nursing homes near Covenant Living of Keene
Keene Center, Genesis Healthcare
677 Court Street, Keene, NH 03431 · 2.2 mi
For-profit · 106 beds · Part of Genesis Healthcare
★★★★★3AverageLangdon Place of Keene
136 A Arch Street, Keene, NH 03431 · 3.2 mi
For-profit · 25 beds · Part of 603 Healthcare
- CMS high performer
★★★★★5Much above average- ★★★★★1Much below average
- ★★★★★4Above average
Applewood Center
8 Snow Road, Winchester, NH 03470 · 14.4 mi
For-profit · 72 beds · Part of Genesis Healthcare
- CMS high performer
★★★★★5Much above averagePine Heights at Brattleboro Center for Nursing & R
187 Oak Grove Avenue, Brattleboro, VT 05301 · 14.5 mi
For-profit · 80 beds · Part of National Health Care Associates
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Covenant Living of Keene's rating?
Covenant Living of Keene has 4 out of 5 stars on the CMS overall star rating. The average for New Hampshire nursing homes is 3 stars.
How many inspection citations did Covenant Living of Keene receive?
Its most recent standard health inspection found 1 citation, compared with a New Hampshire average of 4. Every citation is listed on this page with its severity.
Does Covenant Living of Keene accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Covenant Living of Keene?
It is non profit - corporation and part of Covenant Living. The ownership section on this page lists the owners and managers reported to CMS.
Where is Covenant Living of Keene and how do I contact it?
Covenant Living of Keene is at 100 Wyman Rd, Keene, NH 03431. Phone: (603) 352-3235.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.