nursing home in Keene, NH
Keene Center, Genesis Healthcare
677 Court Street, Keene, NH 03431 · (603) 357-3800
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Keene Center, Genesis Healthcare at a glance
Keene Center, Genesis Healthcare is a 106-bed for-profit nursing home in Keene, New Hampshire (Cheshire County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the New Hampshire average of 3.
Residents receive about 3.3 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (May 14, 2026) found 5 health citations. The New Hampshire average is 4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 33.8% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 106
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Genesis Healthcare
- Medicare-certified since
- June 1, 1995
- Resident/family council
- Both
- County
- Cheshire County
- CMS Certification Number
- 305051
Ratings
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.33 hrs | 3.90 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.69 hrs | 0.78 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 1.90 hrs | 2.34 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.89 hrs | 3.47 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 33.8% | 44.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 30.8% | 40.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 0 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 17 | 24.6 | 80.6 | Better |
Penalties
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $7,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 106 | 100 | 107 | |
| Average residents per day | 82 | 81 | 86 | |
| Occupancy | 76.9% | 81.4% | 80.9% |
Long-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.4% | 4.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.9% | 4.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 14.1% | 17.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.4% | 2.1% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1.1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 29.5% | 22.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 24.1% | 17.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1.8% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 25.3% | 13.7% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 14.4% | 19% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 26.8% | 25.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 97.4% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.3% | 97.3% | 93.6% | Average |
Short-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.3% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 81.3% | 83% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 80.7% | 86.8% | 82% | Average |
Inspection citations
State inspectors cited this home for 10 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 14, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected June 19, 2026 |
| May 14, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected June 4, 2026 |
| May 14, 2026 Standard | Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · Tag F0810 | D Potential harm, isolated | Corrected June 16, 2026 |
| May 14, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 18, 2026 |
| May 14, 2026 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected June 18, 2026 |
| May 14, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | B No harm, pattern | Corrected June 18, 2026 |
| April 8, 2025 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected May 30, 2025 |
| April 8, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected May 30, 2025 |
| April 8, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | C No harm, widespread | Corrected May 30, 2025 |
| April 8, 2025 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | D Potential harm, isolated | Corrected May 13, 2025 |
| April 8, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 30, 2025 |
| April 19, 2024 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected May 3, 2024 |
| April 19, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected May 9, 2024 |
| April 19, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected May 8, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| GENESIS NH HOLDINGS LLC Organization | 5% or greater direct ownership interest | 100% | 04/01/2011 |
| FC-GEN OPERATIONS INVESTMENT LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GENESIS HEALTHCARE INC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GENESIS HEALTHCARE LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GENESIS HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GENESIS OPERATIONS LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GEN OPERATIONS II LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GEN OPERATIONS I LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| GHC HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| SUN HEALTHCARE GROUP INC Organization | 5% or greater indirect ownership interest | — | 02/02/2015 |
| WHITMAN, ARNOLD Individual | 5% or greater indirect ownership interest | — | 12/31/2011 |
| JOHNSON, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 03/09/2025 |
| PITTS, LESLIE Individual | adp of the snf | NOT APPLICABLE | 03/09/2025 |
| WHITMAN, ARNOLD Individual | adp of the snf | NOT APPLICABLE | 03/24/2025 |
| BERG, MICHAEL Individual | corporate officer | NOT APPLICABLE | 12/01/2012 |
| BRIDGEFORD, LAURA Individual | corporate officer | NOT APPLICABLE | 06/01/2024 |
| MENDELSON, AVI Individual | corporate officer | NOT APPLICABLE | 06/01/2024 |
| JOHNSON, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 12/01/2012 |
| PITTS, LESLIE Individual | operational/managerial control | NOT APPLICABLE | 06/01/2015 |
Other nursing homes near Keene Center, Genesis Healthcare
Langdon Place of Keene
136 A Arch Street, Keene, NH 03431 · 1.1 mi
For-profit · 25 beds · Part of 603 Healthcare
- CMS high performer
★★★★★5Much above average- ★★★★★1Much below average
Covenant Living of Keene
100 Wyman Rd, Keene, NH 03431 · 2.2 mi
Non-profit · 20 beds · Part of Covenant Living
★★★★★4Above average- ★★★★★4Above average
Applewood Center
8 Snow Road, Winchester, NH 03470 · 13.9 mi
For-profit · 72 beds · Part of Genesis Healthcare
- CMS high performer
★★★★★5Much above averagePine Heights at Brattleboro Center for Nursing & R
187 Oak Grove Avenue, Brattleboro, VT 05301 · 15.6 mi
For-profit · 80 beds · Part of National Health Care Associates
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Keene Center, Genesis Healthcare's rating?
Keene Center, Genesis Healthcare has 3 out of 5 stars on the CMS overall star rating. The average for New Hampshire nursing homes is 3 stars.
How many inspection citations did Keene Center, Genesis Healthcare receive?
Its most recent standard health inspection found 5 citations, compared with a New Hampshire average of 4. Every citation is listed on this page with its severity.
Does Keene Center, Genesis Healthcare accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Keene Center, Genesis Healthcare?
It is for profit - corporation and part of Genesis Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Keene Center, Genesis Healthcare and how do I contact it?
Keene Center, Genesis Healthcare is at 677 Court Street, Keene, NH 03431. Phone: (603) 357-3800.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.