nursing home in Ossipee, NH
Mountain View Community
93 Water Village Road, Ossipee, NH 03864 · (603) 539-7511
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Mountain View Community at a glance
Mountain View Community is a 103-bed government nursing home in Ossipee, New Hampshire (Carroll County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the New Hampshire average of 3.
Residents receive about 4.9 hours of nursing care per day (0.6 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (November 14, 2025) found 3 health citations. The New Hampshire average is 4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 47.6% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- Government - County
- Beds
- 103
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 1, 1997
- Resident/family council
- Resident
- County
- Carroll County
- CMS Certification Number
- 305087
Ratings
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.88 hrs | 3.90 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.56 hrs | 0.78 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 3.59 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.57 hrs | 3.47 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 47.6% | 44.1% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 33.3% | 40.9% | 42.9% | Better |
Inspections
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 0 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 10 | 24.6 | 80.6 | Better |
Penalties
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $7,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 103 | 100 | 107 | |
| Average residents per day | 97 | 81 | 86 | |
| Occupancy | 94.5% | 81.4% | 80.9% |
Long-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 8.1% | 4.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.4% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 8.7% | 17.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.5% | 2.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.2% | 1.1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 19.8% | 22.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 12.1% | 17.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 4.8% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 3% | 13.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 7.2% | 19% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 26.5% | 25.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 97.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 94.7% | 83% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 86.7% | 86.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 6 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| November 14, 2025 Complaint | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected September 22, 2025 |
| November 14, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected November 28, 2025 |
| November 14, 2025 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected November 28, 2025 |
| September 12, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected October 17, 2024 |
| August 25, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | C No harm, widespread | Corrected September 12, 2023 |
| August 25, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected September 13, 2023 |
| August 25, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected September 13, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COUNTY OF CARROLL Organization | 5% or greater direct ownership interest | — | 09/01/2011 |
| DELISLE, CHRISTOPHER Individual | adp of the snf | NOT APPLICABLE | 01/16/2012 |
| DODIER, SUSAN Individual | adp of the snf | NOT APPLICABLE | 09/10/2018 |
| HOWARD, LISA Individual | adp of the snf | NOT APPLICABLE | 07/01/2024 |
| LEBOEUF, RICHARD Individual | adp of the snf | NOT APPLICABLE | 11/08/2023 |
| LEWIS, MARCIA Individual | adp of the snf | NOT APPLICABLE | 04/09/2025 |
| PELLETIER, SUSAN Individual | adp of the snf | NOT APPLICABLE | 10/21/1996 |
| PLOURDE, ANN Individual | adp of the snf | NOT APPLICABLE | 02/12/2024 |
| SEAMANS, MELLISA Individual | adp of the snf | NOT APPLICABLE | 07/30/2014 |
| THOMAS, DEBRA Individual | adp of the snf | NOT APPLICABLE | 05/30/2017 |
| LEBOEUF, RICHARD Individual | operational/managerial control | NOT APPLICABLE | 11/08/2023 |
| LEWIS, MARCIA Individual | operational/managerial control | NOT APPLICABLE | 12/15/2024 |
| SEAMANS, MELLISA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
Other nursing homes near Mountain View Community
Wolfeboro Bay Center
39 Clipper Drive, Wolfeboro, NH 03894 · 8.2 mi
For-profit · 104 beds · Part of 603 Healthcare
★★★★★4Above average- ★★★★★4Above average
- ★★★★★4Above average
Laconia Rehabilitation Center
175 Blueberry Lane, Laconia, NH 03246 · 20.2 mi
For-profit · 120 beds · Part of Genesis Healthcare
★★★★★1Much below averageSaint Francis Rehabilitation and Nursing Center
406 Court Street, Laconia, NH 03246 · 20.7 mi
Non-profit · 51 beds · Part of Catholic Charities New Hampshire
- CMS high performer
★★★★★5Much above averageMineral Springs
1251 White Mountain Highway, North Conway, NH 03860 · 22.7 mi
For-profit · 87 beds · Part of 603 Healthcare
★★★★★2Below average
Frequently asked questions
What is Mountain View Community's rating?
Mountain View Community has 4 out of 5 stars on the CMS overall star rating. The average for New Hampshire nursing homes is 3 stars.
How many inspection citations did Mountain View Community receive?
Its most recent standard health inspection found 3 citations, compared with a New Hampshire average of 4. Every citation is listed on this page with its severity.
Does Mountain View Community accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Mountain View Community?
It is government - county. The ownership section on this page lists the owners and managers reported to CMS.
Where is Mountain View Community and how do I contact it?
Mountain View Community is at 93 Water Village Road, Ossipee, NH 03864. Phone: (603) 539-7511.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.