nursing home in Peterborough, NH

Pheasant Wood Center

50 Pheasant Road, Peterborough, NH 03458 · (603) 924-7267

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★2
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Pheasant Wood Center at a glance

Pheasant Wood Center is a 99-bed for-profit nursing home in Peterborough, New Hampshire (Hillsborough County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the New Hampshire average of 3.

Residents receive about 3.3 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.9 hours.

Its most recent standard health inspection (June 13, 2025) found 7 health citations. The New Hampshire average is 4.

Federal regulators fined it 1 time in the past three years, totaling $16,350.

Nursing staff turnover is 35.8% per year (state average 44.1%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
99
Certified for
Medicare and Medicaid
Chain / affiliated entity
Genesis Healthcare
Medicare-certified since
August 20, 1996
Resident/family council
Resident
County
Hillsborough County
CMS Certification Number
305059

Ratings

MeasureThis facilityNew Hampshire avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 53 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)2 / 53.3 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)4 / 53.2 / 53.6 / 5Average
Long-stay quality rating (higher is better)4 / 53 / 53.8 / 5Average
Short-stay (rehab) quality rating (higher is better)4 / 53.2 / 53.3 / 5Better

Staffing

This facility3.25 hrsNew Hampshire average3.90 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. New Hampshire and U.S. averages
MeasureThis facilityNew Hampshire avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.25 hrs3.90 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.59 hrs0.78 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.79 hrs2.34 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.93 hrs3.47 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)35.8%44.1%45.8%Better
Registered nurse turnover (yearly) (lower is better)23.1%40.9%42.9%Better
Administrators who left in the past year (lower is better)101Worse

Inspections

This facility7New Hampshire average4U.S. average9
Health citations in the most recent inspection: this facility vs. New Hampshire and U.S. averages
MeasureThis facilityNew Hampshire avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)749Better
Citations from complaint investigations (latest cycle) (lower is better)003Better
Weighted health inspection score ⓘ (lower is better)2524.680.6Better

Penalties

This facility1New Hampshire average1U.S. average1
Fines in the past 3 years: this facility vs. New Hampshire and U.S. averages
MeasureThis facilityNew Hampshire avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)111Worse
Total fines in the past 3 years (lower is better)$16,350$7,928$30,972Better
All federal penalties in the past 3 years (lower is better)111Average

Size

MeasureThis facilityNew Hampshire avg.U.S. avg.vs. U.S.
Certified beds99100107
Average residents per day818186
Occupancy81.3%81.4%80.9%

Long-stay residents

This facility3.5%New Hampshire average4.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. New Hampshire and U.S. averages
MeasureThis facilityNew Hampshire avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.5%4.4%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)3.4%4.2%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)14.8%17.8%15.4%Average
Long-stay residents with a urinary tract infection (lower is better)0%2.1%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%1.1%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)38.1%22.7%13.9%Worse
Long-stay residents whose walking worsened (lower is better)18.5%17.5%14.1%Worse
Long-stay residents who lose too much weight (lower is better)6.7%5.4%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)14.1%13.7%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0.2%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)17.3%19%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)27.5%25.7%19%Worse
Long-stay residents given a flu vaccine (higher is better)98.9%98%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)97.9%97.3%93.6%Average

Short-stay residents

This facility0%New Hampshire average1.3%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. New Hampshire and U.S. averages
MeasureThis facilityNew Hampshire avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.3%1.6%Better
Short-stay residents given a flu vaccine (higher is better)90%83%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)93%86.8%82%Better

Inspection citations

State inspectors cited this home for 21 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
June 13, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected August 5, 2025
June 13, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected August 5, 2025
June 13, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected August 5, 2025
June 13, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected August 6, 2025
June 13, 2025
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected August 6, 2025
June 13, 2025
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected August 6, 2025
June 13, 2025
Standard
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
D
Potential harm, isolated
Corrected August 6, 2025
June 13, 2025
Standard
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
D
Potential harm, isolated
Corrected August 6, 2025
June 13, 2025
Standard
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
D
Potential harm, isolated
Corrected August 6, 2025
June 13, 2025
Standard
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Tag F0582
B
No harm, pattern
Corrected August 6, 2025
June 27, 2024
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
C
No harm, widespread
Corrected August 16, 2024
June 27, 2024
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
B
No harm, pattern
Corrected August 16, 2024
June 27, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected July 31, 2024
June 27, 2024
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
D
Potential harm, isolated
Corrected August 18, 2024
June 27, 2024
Standard
Keep all essential equipment working safely.
Environmental Deficiencies · Tag F0908
D
Potential harm, isolated
Corrected August 8, 2024
June 27, 2024
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected August 6, 2024
June 27, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
B
No harm, pattern
Corrected August 16, 2024
November 7, 2023
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected December 17, 2023
November 7, 2023
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected December 17, 2023
April 14, 2023
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
C
No harm, widespread
Corrected May 16, 2023
April 14, 2023
Standard
Keep all essential equipment working safely.
Environmental Deficiencies · Tag F0908
D
Potential harm, isolated
Corrected May 25, 2023
April 14, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected May 25, 2023
April 14, 2023
Standard
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
D
Potential harm, isolated
Corrected May 25, 2023
April 14, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected May 25, 2023
April 14, 2023
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
B
No harm, pattern
Corrected May 25, 2023
April 14, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
B
No harm, pattern
Corrected May 25, 2023
April 14, 2023
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
B
No harm, pattern
Corrected May 25, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $16,350 in fines.

DatePenaltyAmount / length
July 16, 2026Fine$16,350

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
HARBORSIDE NEW HAMPSHIRE LIMITED PARTNERSHIP
Organization
5% or greater direct ownership interest100%05/01/2019
FC-GEN OPERATIONS INVESTMENT LLC
Organization
5% or greater indirect ownership interest—05/01/2019
GENESIS HEALTHCARE INC
Organization
5% or greater indirect ownership interest—05/01/2019
GENESIS HEALTHCARE LLC
Organization
5% or greater indirect ownership interest—05/01/2019
GENESIS HOLDINGS LLC
Organization
5% or greater indirect ownership interest—05/01/2019
GEN OPERATIONS II LLC
Organization
5% or greater indirect ownership interest—05/01/2019
GEN OPERATIONS I LLC
Organization
5% or greater indirect ownership interest—05/01/2019
HARBORSIDE HEALTHCARE LLC
Organization
5% or greater indirect ownership interest—05/01/2019
HARBORSIDE TOLEDO BUSINESS LLC
Organization
5% or greater indirect ownership interest—05/01/2019
SUNBRIDGE HEALTHCARE LLC
Organization
5% or greater indirect ownership interest—05/01/2019
SUN HEALTHCARE GROUP INC
Organization
5% or greater indirect ownership interest—05/01/2019
WHITMAN, ARNOLD
Individual
5% or greater indirect ownership interest—05/01/2019
BILAL, HARIS
Individual
adp of the snfNOT APPLICABLE03/12/2025
LABRIE, NICHOLAS
Individual
adp of the snfNOT APPLICABLE03/12/2025
MORRIS, DIANE
Individual
adp of the snfNOT APPLICABLE12/27/2023
BERG, MICHAEL
Individual
corporate officerNOT APPLICABLE05/01/2019
BRIDGEFORD, LAURA
Individual
corporate officerNOT APPLICABLE06/01/2024
MENDELSON, AVI
Individual
corporate officerNOT APPLICABLE06/01/2024
BILAL, HARIS
Individual
operational/managerial controlNOT APPLICABLE03/01/2024
LABRIE, NICHOLAS
Individual
operational/managerial controlNOT APPLICABLE08/05/2019
MORRIS, DIANE
Individual
operational/managerial controlNOT APPLICABLE12/23/2023

Other nursing homes near Pheasant Wood Center

  1. Jaffrey Rehabilitation and Nursing Center

    20 Plantation Drive, Jaffrey, NH 03452 · 8 mi

    For-profit · 83 beds · Part of Ephram Lahasky

    ★★★★★1Much below average
  2. Crestwood Center

    40 Crosby Street, Milford, NH 03055 · 14.6 mi

    For-profit · 82 beds · Part of Genesis Healthcare

    ★★★★★4Above average
  3. The Elms Center

    71 Elm Street, Milford, NH 03055 · 14.9 mi

    For-profit · 52 beds · Part of 603 Healthcare

    ★★★★★2Below average
  4. Hillsboro House Nursing Home

    PO Box 400 67 School Street, Hillsboro, NH 03244 · 15.6 mi

    For-profit · 33 beds

    ★★★★★3Average
  5. Alpine Healthcare Center

    298 Main Street, Keene, NH 03431 · 17.3 mi

    For-profit · 85 beds

    ★★★★★1Much below average
  6. Langdon Place of Keene

    136 A Arch Street, Keene, NH 03431 · 17.8 mi

    For-profit · 25 beds · Part of 603 Healthcare

    • CMS high performer
    ★★★★★5Much above average

All nursing homes in Peterborough, NH · Compare side by side

Frequently asked questions

What is Pheasant Wood Center's rating?

Pheasant Wood Center has 2 out of 5 stars on the CMS overall star rating. The average for New Hampshire nursing homes is 3 stars.

How many inspection citations did Pheasant Wood Center receive?

Its most recent standard health inspection found 7 citations, compared with a New Hampshire average of 4. Every citation is listed on this page with its severity.

Does Pheasant Wood Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Pheasant Wood Center?

It is for profit - corporation and part of Genesis Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Pheasant Wood Center and how do I contact it?

Pheasant Wood Center is at 50 Pheasant Road, Peterborough, NH 03458. Phone: (603) 924-7267.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.