nursing home in Goffstown, NH
Hillsborough County Nursing Home
400 Mast Road, Goffstown, NH 03045 · (603) 627-5540
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Hillsborough County Nursing Home at a glance
Hillsborough County Nursing Home is a 300-bed government nursing home in Goffstown, New Hampshire (Hillsborough County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the New Hampshire average of 3.
Residents receive about 3.7 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (May 7, 2026) found 3 health citations. The New Hampshire average is 4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 30.1% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- Government - County
- Beds
- 300
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 1, 1995
- Resident/family council
- Resident
- County
- Hillsborough County
- CMS Certification Number
- 305048
Ratings
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 4 / 5 | 3 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.74 hrs | 3.90 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.73 hrs | 0.78 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.27 hrs | 2.34 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.32 hrs | 3.47 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 30.1% | 44.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 10.3% | 40.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 0 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 20 | 24.6 | 80.6 | Better |
Penalties
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $7,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 300 | 100 | 107 | |
| Average residents per day | 239 | 81 | 86 | |
| Occupancy | 79.6% | 81.4% | 80.9% |
Long-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 7.1% | 4.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.5% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 31% | 17.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.5% | 2.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 1.1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 21.4% | 22.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 17.5% | 17.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 3.5% | 13.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 28.5% | 19% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 25.9% | 25.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 99.6% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.2% | 97.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.4% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 91.2% | 83% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 92.5% | 86.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 9 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 7, 2026 Fire safety | Ensure operating rooms are properly protected and written records are maintained and available for inspection. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0913 | E Potential harm, pattern | Corrected June 15, 2026 |
| May 7, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected June 15, 2026 |
| May 7, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected June 17, 2026 |
| May 7, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 17, 2026 |
| May 7, 2026 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected June 17, 2026 |
| April 3, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected May 16, 2025 |
| April 3, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected May 16, 2025 |
| April 3, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected May 16, 2025 |
| April 3, 2025 Fire safety | Have properly installed hallway dispensers for alcohol-based hand rub. Smoke Deficiencies · Tag K0325 | D Potential harm, isolated | Corrected May 16, 2025 |
| April 3, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected May 16, 2025 |
| April 3, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected May 16, 2025 |
| April 3, 2025 Fire safety | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919 | C No harm, widespread | Corrected May 16, 2025 |
| April 3, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 9, 2025 |
| April 3, 2025 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected May 9, 2025 |
| May 1, 2024 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | C No harm, widespread | Corrected June 11, 2024 |
| May 1, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | C No harm, widespread | Corrected June 11, 2024 |
| May 1, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected June 19, 2024 |
| May 1, 2024 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected June 21, 2024 |
| May 1, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected June 24, 2024 |
| May 1, 2024 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected June 21, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COUNTY OF HILLSBOROUGH Organization | 5% or greater direct ownership interest | 100% | 01/01/1966 |
| COUNTY OF HILLSBOROUGH Organization | 5% or greater security interest | NOT APPLICABLE | 04/01/1977 |
| ADAMS, PAULA Individual | adp of the snf | NOT APPLICABLE | 02/28/2016 |
| AMERGIS HEALTHCARE STAFFING, INC Organization | adp of the snf | NOT APPLICABLE | 07/01/2024 |
| BATLIVALA, ZUBIN Individual | adp of the snf | NOT APPLICABLE | 08/04/2009 |
| BENNETT, CHRISTOPHER Individual | adp of the snf | NOT APPLICABLE | 07/19/2006 |
| BURT, PHYLLIS Individual | adp of the snf | NOT APPLICABLE | 10/22/2006 |
| CIMINESI, STEVEN Individual | adp of the snf | NOT APPLICABLE | 12/30/2019 |
| COUNTY OF HILLSBOROUGH Organization | adp of the snf | NOT APPLICABLE | 04/01/1977 |
| DUBOIS, TONYA Individual | adp of the snf | NOT APPLICABLE | 03/10/2011 |
| FUSION MEDICAL STAFFING LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2024 |
| GRADY, PATRICK Individual | adp of the snf | NOT APPLICABLE | 06/01/2023 |
| HOLT, KATHY Individual | adp of the snf | NOT APPLICABLE | 05/26/2019 |
| LAZZAR, LINDA Individual | adp of the snf | NOT APPLICABLE | 05/12/2019 |
| LOCKE, RACHEL Individual | adp of the snf | NOT APPLICABLE | 01/12/2025 |
| MAS MEDICAL STAFFING LLC Organization | adp of the snf | NOT APPLICABLE | 12/12/2006 |
| MCALLISTER, GEOFFREY Individual | adp of the snf | NOT APPLICABLE | 04/04/2022 |
| MECARE STAFFING Organization | adp of the snf | NOT APPLICABLE | 07/01/2025 |
| PAPPAS, ANTONIE Individual | adp of the snf | NOT APPLICABLE | 01/03/2001 |
| RAMSAY, SHERYL Individual | adp of the snf | NOT APPLICABLE | 11/29/2005 |
| RICHARDSON, RONDA Individual | adp of the snf | NOT APPLICABLE | 11/16/2020 |
| ROSS, DAVID Individual | adp of the snf | NOT APPLICABLE | 10/30/2017 |
| ROWE, ROBERT Individual | adp of the snf | NOT APPLICABLE | 06/02/2016 |
| SNOOK, HEIDI Individual | adp of the snf | NOT APPLICABLE | 07/29/2024 |
| SOUCY, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 01/06/2021 |
| TASH, LISA Individual | adp of the snf | NOT APPLICABLE | 10/17/2016 |
| VACHON & CLUKAY & CO, PC Organization | adp of the snf | NOT APPLICABLE | 06/26/2025 |
| PAPPAS, ANTONIE Individual | managing control - governing body | NOT APPLICABLE | 01/03/2001 |
| ROWE, ROBERT Individual | managing control - governing body | NOT APPLICABLE | 06/02/2016 |
| SOUCY, MICHAEL Individual | managing control - governing body | NOT APPLICABLE | 01/06/2021 |
| ADAMS, PAULA Individual | operational/managerial control | NOT APPLICABLE | 02/28/2016 |
| BATLIVALA, ZUBIN Individual | operational/managerial control | NOT APPLICABLE | 08/04/2009 |
| BENNETT, CHRISTOPHER Individual | operational/managerial control | NOT APPLICABLE | 07/19/2006 |
| BURT, PHYLLIS Individual | operational/managerial control | NOT APPLICABLE | 10/22/2006 |
| CIMINESI, STEVEN Individual | operational/managerial control | NOT APPLICABLE | 12/30/2019 |
| COUNTY OF HILLSBOROUGH Organization | operational/managerial control | NOT APPLICABLE | 04/01/1977 |
| DUBOIS, TONYA Individual | operational/managerial control | NOT APPLICABLE | 03/10/2011 |
| GRADY, PATRICK Individual | operational/managerial control | NOT APPLICABLE | 06/01/2023 |
| HOLT, KATHY Individual | operational/managerial control | NOT APPLICABLE | 05/26/2019 |
| LAZZAR, LINDA Individual | operational/managerial control | NOT APPLICABLE | 05/12/2019 |
Showing 40 of 50 records.
Other nursing homes near Hillsborough County Nursing Home
Goffstown Nursing and Rehab Center
29 Center Street, Goffstown, NH 03045 · 1.2 mi
For-profit · 41 beds
★★★★★1Much below averageBedford Nursing & Rehabilitation Center
480 Donald Street, Bedford, NH 03110 · 3.3 mi
For-profit · 102 beds
- Special Focus candidate
★★★★★1Much below averageHackett Hill Healthcare Center
191 Hackett Hill Road, Manchester, NH 03102 · 3.4 mi
For-profit · 70 beds · Part of Genesis Healthcare
★★★★★2Below averageCourville at Manchester
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For-profit · 76 beds
- Special Focus candidate
★★★★★2Below averageBedford Hills Center
30 Colby Court, Bedford, NH 03110 · 4.2 mi
For-profit · 147 beds · Part of 603 Healthcare
★★★★★4Above average- ★★★★★5Much above average
Frequently asked questions
What is Hillsborough County Nursing Home's rating?
Hillsborough County Nursing Home has 5 out of 5 stars on the CMS overall star rating. The average for New Hampshire nursing homes is 3 stars.
How many inspection citations did Hillsborough County Nursing Home receive?
Its most recent standard health inspection found 3 citations, compared with a New Hampshire average of 4. Every citation is listed on this page with its severity.
Does Hillsborough County Nursing Home accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Hillsborough County Nursing Home?
It is government - county. The ownership section on this page lists the owners and managers reported to CMS.
Where is Hillsborough County Nursing Home and how do I contact it?
Hillsborough County Nursing Home is at 400 Mast Road, Goffstown, NH 03045. Phone: (603) 627-5540.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.