nursing home in Rochester, NH
Rochester Manor
40 Whitehall Road, Rochester, NH 03867 · (603) 332-7711
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★2
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Rochester Manor at a glance
Rochester Manor is a 108-bed for-profit nursing home in Rochester, New Hampshire (Strafford County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the New Hampshire average of 3.
Residents receive about 3.2 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (June 11, 2026) found 6 health citations. The New Hampshire average is 4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 32.8% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 108
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Genesis Healthcare
- Medicare-certified since
- August 19, 1972
- Resident/family council
- Resident
- County
- Strafford County
- CMS Certification Number
- 305024
Ratings
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.20 hrs | 3.90 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.55 hrs | 0.78 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.72 hrs | 2.34 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.80 hrs | 3.47 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 32.8% | 44.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 38.9% | 40.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 4 | 0 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 24 | 24.6 | 80.6 | Better |
Penalties
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $7,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 108 | 100 | 107 | |
| Average residents per day | 83 | 81 | 86 | |
| Occupancy | 76.9% | 81.4% | 80.9% |
Long-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3% | 4.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.4% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 19.1% | 17.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.3% | 2.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1.1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 32.9% | 22.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 14.9% | 17.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 6.8% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 6.5% | 13.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 12.8% | 19% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 26.4% | 25.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.6% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.9% | 97.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.7% | 1.3% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 90.4% | 83% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 94.5% | 86.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 13 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 11, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected June 26, 2026 |
| June 11, 2026 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected June 26, 2026 |
| June 11, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 15, 2026 |
| June 11, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 26, 2026 |
| January 14, 2026 Complaint | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected March 11, 2026 |
| January 14, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 11, 2026 |
| January 14, 2026 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected March 11, 2026 |
| January 14, 2026 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected March 11, 2026 |
| June 6, 2025 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | E Potential harm, pattern | Corrected July 25, 2025 |
| June 6, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected July 25, 2025 |
| June 6, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | C No harm, widespread | Corrected July 25, 2025 |
| June 6, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | B No harm, pattern | Corrected July 25, 2025 |
| June 6, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected July 25, 2025 |
| June 6, 2025 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected July 25, 2025 |
| June 6, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected July 25, 2025 |
| June 6, 2025 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected July 25, 2025 |
| June 6, 2025 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected July 25, 2025 |
| June 6, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 25, 2025 |
| April 3, 2024 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | D Potential harm, isolated | Corrected May 17, 2024 |
| April 3, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected May 17, 2024 |
| April 3, 2024 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | C No harm, widespread | Corrected May 17, 2024 |
| April 3, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected May 6, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| SUMMIT CARE LLC Organization | 5% or greater direct ownership interest | 100% | 07/10/2015 |
| FC-GEN OPERATIONS INVESTMENT LLC Organization | 5% or greater indirect ownership interest | — | 07/10/2015 |
| GENESIS HEALTHCARE INC Organization | 5% or greater indirect ownership interest | — | 07/10/2015 |
| GENESIS HEALTHCARE LLC Organization | 5% or greater indirect ownership interest | — | 07/10/2015 |
| GEN OPERATIONS II LLC Organization | 5% or greater indirect ownership interest | — | 07/01/2015 |
| GEN OPERATIONS I LLC Organization | 5% or greater indirect ownership interest | — | 07/10/2015 |
| SKILLED HEALTHCARE LLC Organization | 5% or greater indirect ownership interest | — | 07/10/2015 |
| SUMMIT CARE PARENT LLC Organization | 5% or greater indirect ownership interest | — | 07/10/2015 |
| SUN HEALTHCARE GROUP INC Organization | 5% or greater indirect ownership interest | — | 07/10/2015 |
| WHITMAN, ARNOLD Individual | 5% or greater indirect ownership interest | — | 07/10/2015 |
| MCCRACKEN, KATHLEEN Individual | adp of the snf | NOT APPLICABLE | 05/06/2024 |
| RIZKALLA HANNA, MAGUED Individual | adp of the snf | NOT APPLICABLE | 01/01/2018 |
| BERG, MICHAEL Individual | corporate officer | NOT APPLICABLE | 12/01/2015 |
| BRIDGEFORD, LAURA Individual | corporate officer | NOT APPLICABLE | 04/01/2024 |
| MENDELSON, AVI Individual | corporate officer | NOT APPLICABLE | 04/01/2024 |
| BOGDAN, GREGORY Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 03/14/2025 |
| KIRSCHNER, JONATHAN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 03/14/2025 |
| MURRAY, LAUREN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 03/14/2025 |
| MCCRACKEN, KATHLEEN Individual | operational/managerial control | NOT APPLICABLE | 05/06/2024 |
| RIZKALLA HANNA, MAGUED Individual | operational/managerial control | NOT APPLICABLE | 01/01/2018 |
Other nursing homes near Rochester Manor
- ★★★★★2Below average
Riverside Rest Home
276 County Farm Road, Dover, NH 03820 · 5.5 mi
Government · 215 beds
- CMS high performer
★★★★★5Much above averageDover Center for Health & Rehabilitation
307 Plaza Drive, Dover, NH 03820 · 6.7 mi
For-profit · 112 beds · Part of National Health Care Associates
★★★★★4Above averageLangdon Place of Dover
60 Middle Road, Dover, NH 03820 · 9.4 mi
For-profit · 30 beds · Part of 603 Healthcare
★★★★★5Much above averagePinnacle Health & Rehab at N Berwick
47 Elm St, North Berwick, ME 03906 · 10.8 mi
For-profit · 64 beds
★★★★★5Much above averageSaint Ann Rehabilitation and Nursing Center
195 Dover Point Road, Dover, NH 03820 · 11.6 mi
Non-profit · 54 beds · Part of Catholic Charities New Hampshire
★★★★★4Above average
Frequently asked questions
What is Rochester Manor's rating?
Rochester Manor has 2 out of 5 stars on the CMS overall star rating. The average for New Hampshire nursing homes is 3 stars.
How many inspection citations did Rochester Manor receive?
Its most recent standard health inspection found 6 citations, compared with a New Hampshire average of 4. Every citation is listed on this page with its severity.
Does Rochester Manor accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Rochester Manor?
It is for profit - corporation and part of Genesis Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Rochester Manor and how do I contact it?
Rochester Manor is at 40 Whitehall Road, Rochester, NH 03867. Phone: (603) 332-7711.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.