nursing home in Missoula, MT
Riverside Health & Rehabilitation
1301 E Broadway, Missoula, MT 59802 · (406) 721-0680
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Riverside Health & Rehabilitation at a glance
Riverside Health & Rehabilitation is a 72-bed for-profit nursing home in Missoula, Montana (Missoula County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Montana average of 2.9.
Residents receive about 4 hours of nursing care per day (0.8 of them from registered nurses), close to the state average of 4 hours.
Its most recent standard health inspection (January 15, 2026) found 9 health citations. The Montana average is 11.1.
Federal regulators fined it 1 time in the past three years, totaling $35,139.
Nursing staff turnover is 62.8% per year (state average 54.8%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Partnership
- Beds
- 72
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- The Goodman Group
- Medicare-certified since
- December 13, 1988
- Resident/family council
- Resident
- County
- Missoula County
- CMS Certification Number
- 275126
Ratings
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 2.8 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.99 hrs | 4.05 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.85 hrs | 0.98 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.84 hrs | 2.57 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.57 hrs | 3.59 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 62.8% | 54.8% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 53.3% | 48.3% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 11 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 87 | 104.7 | 80.6 | Worse |
Penalties
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 2 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $35,139 | $55,610 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 2 | 1 | Average |
Size
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 72 | 85 | 107 | |
| Average residents per day | 67 | 57 | 86 | |
| Occupancy | 92.6% | 69.3% | 80.9% |
Long-stay residents
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.8% | 4.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5.1% | 6.3% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 13.9% | 20.4% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.4% | 2.9% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.9% | 2.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 20.9% | 18.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 18.4% | 17.2% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 8.5% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 7.3% | 5.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.6% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 7.6% | 15.8% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 29.1% | 24.1% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 94.4% | 93.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 96.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2% | 1.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 76.9% | 73.8% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99% | 81.2% | 82% | Better |
Inspection citations
State inspectors cited this home for 32 health deficiencies and 22 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 17, 2026 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | F Potential harm, widespread | Corrected July 24, 2026 |
| June 17, 2026 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected July 24, 2026 |
| June 17, 2026 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected July 24, 2026 |
| June 17, 2026 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected July 24, 2026 |
| January 15, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected March 4, 2026 |
| January 15, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected March 4, 2026 |
| January 15, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected March 4, 2026 |
| January 15, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected March 4, 2026 |
| January 15, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected March 4, 2026 |
| January 15, 2026 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected March 4, 2026 |
| January 15, 2026 Fire safety | Install properly constructed windows in hallway walls or doors. Smoke Deficiencies · Tag K0364 | D Potential harm, isolated | Corrected March 4, 2026 |
| January 15, 2026 Fire safety | Ensure proper storage of liquid oxygen. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0930 | D Potential harm, isolated | Corrected March 4, 2026 |
| January 15, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected March 4, 2026 |
| January 15, 2026 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | G Actual harm, isolated | Corrected February 13, 2026 |
| January 15, 2026 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | F Potential harm, widespread | Corrected February 13, 2026 |
| January 15, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected February 13, 2026 |
| January 15, 2026 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | F Potential harm, widespread | Corrected February 13, 2026 |
| January 15, 2026 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected February 13, 2026 |
| January 15, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected February 13, 2026 |
| January 15, 2026 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected January 8, 2026 |
| March 25, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 24, 2025 |
| March 25, 2025 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected April 24, 2025 |
| November 7, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected December 31, 2024 |
| November 7, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected December 31, 2024 |
| November 7, 2024 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected December 31, 2024 |
| November 7, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected December 31, 2024 |
| November 7, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | C No harm, widespread | Corrected December 31, 2024 |
| November 7, 2024 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | E Potential harm, pattern | Corrected December 7, 2024 |
| November 7, 2024 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | E Potential harm, pattern | Corrected December 7, 2024 |
| November 7, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected December 7, 2024 |
| November 7, 2024 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | E Potential harm, pattern | Corrected December 7, 2024 |
| November 7, 2024 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected December 7, 2024 |
| November 7, 2024 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected December 7, 2024 |
| November 7, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected December 7, 2024 |
| November 7, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected December 7, 2024 |
| November 7, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected December 7, 2024 |
| November 7, 2024 Standard | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected December 7, 2024 |
| November 7, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected December 7, 2024 |
| November 7, 2024 Standard | Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · Tag F0810 | D Potential harm, isolated | Corrected December 7, 2024 |
| November 7, 2024 Standard | Honor the resident's right to manage his or her financial affairs. Resident Rights Deficiencies · Tag F0567 | B No harm, pattern | Corrected December 7, 2024 |
| November 20, 2023 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected January 11, 2024 |
| November 20, 2023 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected January 5, 2024 |
| November 20, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected December 11, 2023 |
| November 20, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected December 11, 2023 |
| November 20, 2023 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected December 11, 2023 |
| November 20, 2023 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | D Potential harm, isolated | Corrected December 11, 2023 |
| November 20, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected December 11, 2023 |
| November 20, 2023 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected December 11, 2023 |
| November 20, 2023 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected December 22, 2023 |
| November 20, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected December 22, 2023 |
| November 20, 2023 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | E Potential harm, pattern | Corrected December 22, 2023 |
| November 20, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected December 22, 2023 |
| November 20, 2023 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected December 26, 2023 |
| November 20, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected December 22, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $35,139 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| January 15, 2026 | Fine | $35,139 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CARON CORPORATION Organization | 5% or greater direct ownership interest | — | 11/01/1988 |
| JBGRS INC Organization | 5% or greater direct ownership interest | — | 01/01/1996 |
| RIVERSIDE HEALTH CARE CENTER Organization | 5% or greater direct ownership interest | — | 09/04/1987 |
| BENSON, RANDALL Individual | 5% or greater indirect ownership interest | 10% | 02/28/2017 |
| JOHN B. GOODMAN 2006 IRRV GRANTOR TR Organization | 5% or greater indirect ownership interest | 25% | 02/28/2017 |
| SALMEN, THOMAS Individual | 5% or greater indirect ownership interest | 10% | 02/28/2017 |
| WEICHERT, JAMES Individual | 5% or greater indirect ownership interest | 10% | 02/28/2017 |
| WILSON, MARK Individual | 5% or greater indirect ownership interest | 10% | 02/28/2017 |
| WEICHERT, JAMES Individual | corporate director | NOT APPLICABLE | 03/30/2017 |
| BENSON, RANDALL Individual | corporate officer | NOT APPLICABLE | 06/26/2015 |
| EDINGER, CRAIG Individual | corporate officer | NOT APPLICABLE | 10/21/2016 |
| KNACKE, CLINTON Individual | corporate officer | NOT APPLICABLE | 10/12/2022 |
| OLSON, DENISE Individual | corporate officer | NOT APPLICABLE | 09/16/2013 |
| BENSON, RANDALL Individual | general partnership interest | NOT APPLICABLE | 02/28/2017 |
| CARON CORPORATION Organization | general partnership interest | NOT APPLICABLE | 11/01/1998 |
| JBGRS INC Organization | general partnership interest | NOT APPLICABLE | 07/14/2010 |
| JOHN B. GOODMAN 2006 IRRV GRANTOR TR Organization | general partnership interest | NOT APPLICABLE | 02/28/2017 |
| SALMEN, THOMAS Individual | general partnership interest | NOT APPLICABLE | 02/28/2017 |
| WEICHERT, JAMES Individual | general partnership interest | NOT APPLICABLE | 02/28/2017 |
| WILSON, MARK Individual | general partnership interest | NOT APPLICABLE | 02/28/2017 |
| WAYLETT, ANNIE Individual | w-2 managing employee | NOT APPLICABLE | 12/04/2020 |
Other nursing homes near Riverside Health & Rehabilitation
Missoula Health & Rehabilitation Center
3018 Rattlesnake Dr, Missoula, MT 59802 · 2 mi
For-profit · 53 beds · Part of Evergreen Healthcare Group
★★★★★4Above averageVillage Health & Rehabilitation
2651 South Ave W, Missoula, MT 59804 · 3.5 mi
For-profit · 193 beds · Part of The Goodman Group
★★★★★3Average- ★★★★★5Much above average
Frequently asked questions
What is Riverside Health & Rehabilitation's rating?
Riverside Health & Rehabilitation has 3 out of 5 stars on the CMS overall star rating. The average for Montana nursing homes is 2.9 stars.
How many inspection citations did Riverside Health & Rehabilitation receive?
Its most recent standard health inspection found 9 citations, compared with a Montana average of 11.1. Every citation is listed on this page with its severity.
Does Riverside Health & Rehabilitation accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Riverside Health & Rehabilitation?
It is for profit - partnership and part of The Goodman Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Riverside Health & Rehabilitation and how do I contact it?
Riverside Health & Rehabilitation is at 1301 E Broadway, Missoula, MT 59802. Phone: (406) 721-0680.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.