nursing home in Missoula, MT
Village Health & Rehabilitation
2651 South Ave W, Missoula, MT 59804 · (406) 728-9162
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Village Health & Rehabilitation at a glance
Village Health & Rehabilitation is a 193-bed for-profit nursing home in Missoula, Montana (Missoula County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Montana average of 2.9.
Residents receive about 4 hours of nursing care per day (1 of them from registered nurses), close to the state average of 4 hours.
Its most recent standard health inspection (August 28, 2025) found 4 health citations. The Montana average is 11.1.
Federal regulators fined it 2 times in the past three years, totaling $27,846.
Nursing staff turnover is 55.2% per year (state average 54.8%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 193
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- The Goodman Group
- Medicare-certified since
- February 1, 1975
- Resident/family council
- Resident
- County
- Missoula County
- CMS Certification Number
- 275043
Ratings
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 2.8 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.99 hrs | 4.05 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.97 hrs | 0.98 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.69 hrs | 2.57 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.42 hrs | 3.59 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 55.2% | 54.8% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 40.5% | 48.3% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 11 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 54 | 104.7 | 80.6 | Better |
Penalties
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 2 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $27,846 | $55,610 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 2 | 2 | 1 | Worse |
Size
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 193 | 85 | 107 | |
| Average residents per day | 147 | 57 | 86 | |
| Occupancy | 76.2% | 69.3% | 80.9% |
Long-stay residents
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.8% | 4.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6% | 6.3% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 20.5% | 20.4% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.5% | 2.9% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.1% | 2.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 10.6% | 18.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 7.9% | 17.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 8.6% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 4.9% | 5.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.6% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 16.3% | 15.8% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 15.5% | 24.1% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 99.2% | 93.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.5% | 96.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.5% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 93.8% | 73.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.4% | 81.2% | 82% | Better |
Inspection citations
State inspectors cited this home for 25 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| November 19, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected December 9, 2025 |
| August 28, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected September 23, 2025 |
| August 28, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected September 23, 2025 |
| August 28, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected September 23, 2025 |
| August 28, 2025 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | E Potential harm, pattern | Corrected September 23, 2025 |
| August 28, 2025 Fire safety | Have power receptacles that are properly grounded. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912 | D Potential harm, isolated | Corrected September 23, 2025 |
| August 28, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected September 23, 2025 |
| August 28, 2025 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected September 23, 2025 |
| August 28, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected September 23, 2025 |
| August 28, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected September 23, 2025 |
| August 28, 2025 Standard | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Nutrition and Dietary Deficiencies · Tag F0808 | D Potential harm, isolated | Corrected September 23, 2025 |
| August 28, 2025 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected September 23, 2025 |
| August 28, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected September 23, 2025 |
| August 28, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected September 23, 2025 |
| April 3, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected April 29, 2025 |
| November 21, 2024 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected December 19, 2024 |
| November 21, 2024 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected December 19, 2024 |
| November 21, 2024 Complaint | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected December 19, 2024 |
| November 21, 2024 Complaint | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected December 19, 2024 |
| August 1, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected August 16, 2024 |
| August 1, 2024 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected August 16, 2024 |
| August 1, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected August 23, 2024 |
| August 1, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 16, 2024 |
| August 1, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected August 23, 2024 |
| August 1, 2024 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected August 23, 2024 |
| August 1, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected August 23, 2024 |
| August 1, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected August 16, 2024 |
| August 1, 2024 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected August 16, 2024 |
| August 1, 2024 Standard | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected August 23, 2024 |
| August 1, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 23, 2024 |
| July 20, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected August 17, 2023 |
| July 20, 2023 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | E Potential harm, pattern | Corrected August 17, 2023 |
| July 20, 2023 Fire safety | Provide properly sized and located linen or trash receptacles. Miscellaneous Deficiencies · Tag K0754 | D Potential harm, isolated | Corrected August 17, 2023 |
| July 20, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected August 17, 2023 |
| July 20, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected August 17, 2023 |
| July 20, 2023 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected August 17, 2023 |
| July 20, 2023 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected August 17, 2023 |
| July 20, 2023 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected August 17, 2023 |
| July 20, 2023 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected August 17, 2023 |
| July 20, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected August 17, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $27,846 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 28, 2025 | Fine | $11,190 |
| August 1, 2024 | Fine | $16,656 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BENSON, RANDALL Individual | 5% or greater direct ownership interest | — | 02/28/2017 |
| COMMUNITY NURSING, INC Organization | 5% or greater direct ownership interest | — | 12/30/1986 |
| JOHN B. GOODMAN 2006 IRRV GRANTOR TR Organization | 5% or greater direct ownership interest | — | 02/28/2017 |
| SALMEN, THOMAS Individual | 5% or greater direct ownership interest | — | 02/28/2017 |
| SOUTH DAKOTA TRUST COMPANY, LLC Organization | 5% or greater direct ownership interest | — | 02/28/2017 |
| WEICHERT, JAMES Individual | 5% or greater direct ownership interest | — | 02/28/2017 |
| WILSON, MARK Individual | 5% or greater direct ownership interest | — | 02/28/2017 |
| WEICHERT, JAMES Individual | corporate director | NOT APPLICABLE | 12/19/2016 |
| BENSON, RANDALL Individual | corporate officer | NOT APPLICABLE | 06/26/2016 |
| EDINGER, CRAIG Individual | corporate officer | NOT APPLICABLE | 12/19/2016 |
| KNACKE, CLINTON Individual | corporate officer | NOT APPLICABLE | 10/12/2022 |
| OLSON, DENISE Individual | corporate officer | NOT APPLICABLE | 09/16/2013 |
| STRAUSS, DEE Individual | w-2 managing employee | NOT APPLICABLE | 07/26/2018 |
Other nursing homes near Village Health & Rehabilitation
Riverside Health & Rehabilitation
1301 E Broadway, Missoula, MT 59802 · 3.5 mi
For-profit · 72 beds · Part of The Goodman Group
★★★★★3AverageMissoula Health & Rehabilitation Center
3018 Rattlesnake Dr, Missoula, MT 59802 · 4.5 mi
For-profit · 53 beds · Part of Evergreen Healthcare Group
★★★★★4Above average- ★★★★★5Much above average
Frequently asked questions
What is Village Health & Rehabilitation's rating?
Village Health & Rehabilitation has 3 out of 5 stars on the CMS overall star rating. The average for Montana nursing homes is 2.9 stars.
How many inspection citations did Village Health & Rehabilitation receive?
Its most recent standard health inspection found 4 citations, compared with a Montana average of 11.1. Every citation is listed on this page with its severity.
Does Village Health & Rehabilitation accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Village Health & Rehabilitation?
It is for profit - corporation and part of The Goodman Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Village Health & Rehabilitation and how do I contact it?
Village Health & Rehabilitation is at 2651 South Ave W, Missoula, MT 59804. Phone: (406) 728-9162.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.