nursing home in Kalispell, MT
Brendan House
350 Conway Dr, Kalispell, MT 59901 · (406) 751-6500
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★5
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Brendan House at a glance
Brendan House is a 110-bed non-profit nursing home in Kalispell, Montana (Flathead County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Montana average of 2.9.
Residents receive about 4.6 hours of nursing care per day (1.3 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (July 17, 2025) found 18 health citations. The Montana average is 11.1.
Federal regulators fined it 1 time in the past three years, totaling $56,940.
Nursing staff turnover is 56.1% per year (state average 54.8%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 110
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- April 17, 1985
- Resident/family council
- Both
- County
- Flathead County
- CMS Certification Number
- 275109
Ratings
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 2.8 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.60 hrs | 4.05 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.28 hrs | 0.98 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.67 hrs | 2.57 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.18 hrs | 3.59 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 56.1% | 54.8% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 56.4% | 48.3% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 18 | 11 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 91 | 104.7 | 80.6 | Worse |
Penalties
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 2 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $56,940 | $55,610 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 2 | 1 | Average |
Size
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 110 | 85 | 107 | |
| Average residents per day | 92 | 57 | 86 | |
| Occupancy | 83.9% | 69.3% | 80.9% |
Long-stay residents
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.5% | 4.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 11.5% | 6.3% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 22% | 20.4% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1% | 2.9% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 5.2% | 2.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 26.7% | 18.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 23.1% | 17.2% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 7.8% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 5.1% | 5.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0.3% | 0.6% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 19.9% | 15.8% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 25.7% | 24.1% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 95.4% | 93.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99% | 96.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3.7% | 1.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 91.2% | 73.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.2% | 81.2% | 82% | Better |
Inspection citations
State inspectors cited this home for 33 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 30, 2026 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | E Potential harm, pattern | Corrected September 1, 2026 |
| July 30, 2026 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected November 12, 2025 |
| July 17, 2025 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected August 27, 2025 |
| July 17, 2025 Fire safety | Meet other general requirements that are deficient. Egress Deficiencies · Tag K0300 | E Potential harm, pattern | Corrected August 31, 2025 |
| July 17, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected August 31, 2025 |
| July 17, 2025 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | G Actual harm, isolated | Corrected August 31, 2025 |
| July 17, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 31, 2025 |
| July 17, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected August 31, 2025 |
| July 17, 2025 Complaint | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | E Potential harm, pattern | Corrected August 31, 2025 |
| July 17, 2025 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected August 31, 2025 |
| July 17, 2025 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected August 31, 2025 |
| July 17, 2025 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected August 31, 2025 |
| July 17, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected August 31, 2025 |
| July 17, 2025 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected August 31, 2025 |
| July 17, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 31, 2025 |
| July 17, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected August 31, 2025 |
| July 17, 2025 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected August 31, 2025 |
| July 17, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected August 31, 2025 |
| July 17, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected August 31, 2025 |
| July 17, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected August 31, 2025 |
| July 17, 2025 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected August 31, 2025 |
| August 29, 2024 Fire safety | Meet other general requirements that are deficient. Egress Deficiencies · Tag K0300 | D Potential harm, isolated | Corrected October 11, 2024 |
| August 29, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected October 11, 2024 |
| August 29, 2024 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected October 11, 2024 |
| August 29, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected October 11, 2024 |
| August 29, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 11, 2024 |
| August 29, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected October 11, 2024 |
| August 29, 2024 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | E Potential harm, pattern | Corrected October 11, 2024 |
| August 29, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected October 11, 2024 |
| August 29, 2024 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected October 4, 2024 |
| August 29, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected October 11, 2024 |
| August 29, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected October 11, 2024 |
| August 29, 2024 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected October 11, 2024 |
| September 14, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected October 2, 2023 |
| September 14, 2023 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected October 26, 2023 |
| September 14, 2023 Fire safety | Meet requirements for the installation and maintenance of medical gas and medical vacuum systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0902 | E Potential harm, pattern | Corrected November 8, 2023 |
| September 14, 2023 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | G Actual harm, isolated | Corrected October 29, 2023 |
| September 14, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected October 29, 2023 |
| September 14, 2023 Standard | Prepare residents for a safe transfer or discharge from the nursing home. Resident Rights Deficiencies · Tag F0624 | D Potential harm, isolated | Corrected October 29, 2023 |
| September 14, 2023 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected October 29, 2023 |
| September 14, 2023 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected October 30, 2023 |
| September 14, 2023 Standard | Plan the resident's discharge to meet the resident's goals and needs. Resident Assessment and Care Planning Deficiencies · Tag F0660 | D Potential harm, isolated | Corrected October 29, 2023 |
| September 14, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected October 29, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $56,940 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| July 17, 2025 | Fine | $56,940 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| MTWY HEALTH Organization | 5% or greater direct ownership interest | 100% | 02/16/1984 |
| BILAU, KELLY Individual | adp of the snf | NOT APPLICABLE | 05/15/2025 |
| BURKE, BRIGID Individual | adp of the snf | NOT APPLICABLE | 05/20/2024 |
| EBY, KERRY Individual | adp of the snf | NOT APPLICABLE | 05/16/2025 |
| ROBBINS, ANNA Individual | adp of the snf | NOT APPLICABLE | 07/12/2023 |
| BARTHOLOMEW, CRAIG Individual | corporate director | NOT APPLICABLE | 09/01/2023 |
| BENNETT, DONALD Individual | corporate director | NOT APPLICABLE | 06/01/2022 |
| COOK, KEITH Individual | corporate director | NOT APPLICABLE | 09/01/2023 |
| DUNCAN, HEIDI Individual | corporate director | NOT APPLICABLE | 09/01/2023 |
| GOGUEN, MICHAEL Individual | corporate director | NOT APPLICABLE | 09/01/2023 |
| GORDON, ALICE Individual | corporate director | NOT APPLICABLE | 09/01/2023 |
| HARRIS, MICHELLE Individual | corporate director | NOT APPLICABLE | 09/01/2023 |
| KAPTANIAN, MELISSA Individual | corporate director | NOT APPLICABLE | 09/01/2023 |
| KARAS, JANE Individual | corporate director | NOT APPLICABLE | 09/01/2023 |
| MATOSICH, BONNIE Individual | corporate director | NOT APPLICABLE | 09/17/2020 |
| NYSTUEN, ROBERT Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| PERSER, KAREN Individual | corporate director | NOT APPLICABLE | 07/01/2019 |
| RAY, THOMAS Individual | corporate director | NOT APPLICABLE | 01/28/2021 |
| SEGER, CLINTON Individual | corporate director | NOT APPLICABLE | 09/01/2023 |
| SIOMOS, VASSILIS Individual | corporate director | NOT APPLICABLE | 07/01/2022 |
| STOUT PATERSON, COURTNEY Individual | corporate director | NOT APPLICABLE | 07/01/2019 |
| GIBSON, WILLIAM Individual | corporate officer | NOT APPLICABLE | 03/01/2018 |
| LAYTON, ELLEN Individual | corporate officer | NOT APPLICABLE | 08/28/2024 |
| OTT, JUSTIN Individual | corporate officer | NOT APPLICABLE | 08/28/2024 |
| PILGRIM, PATTI Individual | corporate officer | NOT APPLICABLE | 01/06/2025 |
| SEGER, CLINTON Individual | corporate officer | NOT APPLICABLE | 09/01/2023 |
| BARTHOLOMEW, CRAIG Individual | managing control - governing body | NOT APPLICABLE | 09/01/2023 |
| COOK, KEITH Individual | managing control - governing body | NOT APPLICABLE | 09/01/2023 |
| DUNCAN, HEIDI Individual | managing control - governing body | NOT APPLICABLE | 09/01/2023 |
| GOGUEN, MICHAEL Individual | managing control - governing body | NOT APPLICABLE | 09/01/2023 |
| GORDON, ALICE Individual | managing control - governing body | NOT APPLICABLE | 09/01/2023 |
| HARRIS, MICHELLE Individual | managing control - governing body | NOT APPLICABLE | 09/01/2023 |
| KAPTANIAN, MELISSA Individual | managing control - governing body | NOT APPLICABLE | 09/01/2023 |
| KARAS, JANE Individual | managing control - governing body | NOT APPLICABLE | 09/01/2023 |
| BILAU, KELLY Individual | operational/managerial control | NOT APPLICABLE | 04/17/2013 |
| BURKE, BRIGID Individual | operational/managerial control | NOT APPLICABLE | 05/20/2024 |
| EBY, KERRY Individual | operational/managerial control | NOT APPLICABLE | 07/01/2022 |
| ROBBINS, ANNA Individual | operational/managerial control | NOT APPLICABLE | 07/12/2023 |
| ROONEY, JENNY Individual | operational/managerial control | NOT APPLICABLE | 01/19/2026 |
| VANTERPOOL, AMY Individual | operational/managerial control | NOT APPLICABLE | 01/29/2024 |
Other nursing homes near Brendan House
Kalispell Rehabilitation and Nursing LLC
171 Heritage Way, Kalispell, MT 59901 · under 1 mi
For-profit · 140 beds · Part of The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers
- Special Focus candidate
★★★★★1Much below averageImmanuel Skilled Care Center
185 Crestline Ave, Kalispell, MT 59901 · under 1 mi
Non-profit · 155 beds
- CMS high performer
★★★★★5Much above average- ★★★★★5Much above average
Whitefish Care and Rehabilitation
1305 E 7th St, Whitefish, MT 59937 · 13.2 mi
For-profit · 100 beds · Part of Sweetwater Care
- Special Focus Facility
Not ratedLakeview Rehabilitation and Nursing LLC
1050 Grand Dr, Bigfork, MT 59911 · 15.3 mi
For-profit · Part of The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers
Not ratedPolson Health & Rehabilitation Center
9 14th Ave W, Polson, MT 59860 · 37.5 mi
For-profit · 70 beds · Part of Evergreen Healthcare Group
★★★★★4Above average
Frequently asked questions
What is Brendan House's rating?
Brendan House has 2 out of 5 stars on the CMS overall star rating. The average for Montana nursing homes is 2.9 stars.
How many inspection citations did Brendan House receive?
Its most recent standard health inspection found 18 citations, compared with a Montana average of 11.1. Every citation is listed on this page with its severity.
Does Brendan House accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Brendan House?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Brendan House and how do I contact it?
Brendan House is at 350 Conway Dr, Kalispell, MT 59901. Phone: (406) 751-6500.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.