nursing home in Columbia Falls, MT
Montana Veterans Home N H
400 Veterans Dr, Columbia Falls, MT 59912 · (406) 892-3256
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Montana Veterans Home N H at a glance
Montana Veterans Home N H is a 105-bed government nursing home in Columbia Falls, Montana (Flathead County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Montana average of 2.9.
Residents receive about 5.7 hours of nursing care per day (1.2 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (July 18, 2024) found 1 health citation. The Montana average is 11.1.
Federal regulators fined it 1 time in the past three years, totaling $92,456.
Nursing staff turnover is 42.9% per year (state average 54.8%).
Facility details
- Type
- Nursing home
- Ownership
- Government - State
- Beds
- 105
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 7, 1982
- Resident/family council
- Resident
- County
- Flathead County
- CMS Certification Number
- 275100
Ratings
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 2.8 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.68 hrs | 4.05 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.25 hrs | 0.98 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.97 hrs | 2.57 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 5.23 hrs | 3.59 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 42.9% | 54.8% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 40.6% | 48.3% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 11 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 46.3 | 104.7 | 80.6 | Better |
Penalties
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 2 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $92,456 | $55,610 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 2 | 1 | Worse |
Size
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 105 | 85 | 107 | |
| Average residents per day | 75 | 57 | 86 | |
| Occupancy | 71.4% | 69.3% | 80.9% |
Long-stay residents
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.1% | 4.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.3% | 6.3% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 30.1% | 20.4% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 3.5% | 2.9% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 7.2% | 2.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 20.6% | 18.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 13.4% | 17.2% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 5.8% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 5.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.6% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 21.3% | 15.8% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 23.2% | 24.1% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 96.3% | 93.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.4% | 96.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Montana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.2% | 81.2% | 82% | Better |
Inspection citations
State inspectors cited this home for 15 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 19, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | K Immediate jeopardy, pattern | Corrected September 25, 2025 |
| August 19, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | E Potential harm, pattern | Corrected September 16, 2025 |
| August 19, 2025 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected September 16, 2025 |
| July 18, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected September 12, 2024 |
| July 18, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected September 12, 2024 |
| July 18, 2024 Fire safety | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. Smoke Deficiencies · Tag K0342 | D Potential harm, isolated | Corrected September 12, 2024 |
| July 18, 2024 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected September 12, 2024 |
| June 22, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected August 24, 2023 |
| June 22, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | F Potential harm, widespread | Corrected August 29, 2023 |
| June 22, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected August 29, 2023 |
| June 22, 2023 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected August 29, 2023 |
| June 22, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected August 29, 2023 |
| June 22, 2023 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected March 31, 2023 |
| July 7, 2022 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected September 15, 2022 |
| July 7, 2022 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | D Potential harm, isolated | Corrected September 15, 2022 |
| July 7, 2022 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected September 15, 2022 |
| July 7, 2022 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected August 28, 2022 |
| July 7, 2022 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected August 28, 2022 |
| July 7, 2022 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected August 28, 2022 |
| July 7, 2022 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected August 28, 2022 |
| July 7, 2022 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected August 28, 2022 |
| July 7, 2022 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected August 28, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $92,456 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 19, 2025 | Payment Denial | 5 days from September 20, 2025 |
| August 19, 2025 | Fine | $92,456 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| UNDERDAHL, JOREN Individual | corporate director | NOT APPLICABLE | 11/30/2009 |
| ROOPE, STACY Individual | operational/managerial control | NOT APPLICABLE | 10/01/2016 |
| STATE OF MONTANA Organization | operational/managerial control | NOT APPLICABLE | 10/01/1989 |
| UNDERDAHL, JOREN Individual | operational/managerial control | NOT APPLICABLE | 11/30/2009 |
Other nursing homes near Montana Veterans Home N H
Whitefish Care and Rehabilitation
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Not ratedKalispell Rehabilitation and Nursing LLC
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★★★★★1Much below averageImmanuel Skilled Care Center
185 Crestline Ave, Kalispell, MT 59901 · 12.2 mi
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★★★★★5Much above average- ★★★★★2Below average
Lakeview Rehabilitation and Nursing LLC
1050 Grand Dr, Bigfork, MT 59911 · 21.2 mi
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Frequently asked questions
What is Montana Veterans Home N H's rating?
Montana Veterans Home N H has 5 out of 5 stars on the CMS overall star rating. The average for Montana nursing homes is 2.9 stars.
How many inspection citations did Montana Veterans Home N H receive?
Its most recent standard health inspection found 1 citation, compared with a Montana average of 11.1. Every citation is listed on this page with its severity.
Does Montana Veterans Home N H accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Montana Veterans Home N H?
It is government - state. The ownership section on this page lists the owners and managers reported to CMS.
Where is Montana Veterans Home N H and how do I contact it?
Montana Veterans Home N H is at 400 Veterans Dr, Columbia Falls, MT 59912. Phone: (406) 892-3256.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.