nursing home in Springfield, MO

Woodland Care & Rehab Center

1347 East Valley Watermill Road, Springfield, MO 65803 · (417) 833-1220

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★2
  • Quality measures★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Woodland Care & Rehab Center at a glance

Woodland Care & Rehab Center is a 94-bed for-profit nursing home in Springfield, Missouri (Greene County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Missouri average of 2.5.

Residents receive about 3.4 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.4 hours.

Its most recent standard health inspection (June 13, 2025) found 22 health citations. The Missouri average is 11.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 61.5% per year (state average 56%).

Facility details

Type
Nursing home
Ownership
For Profit - Individual
Beds
94
Certified for
Medicare and Medicaid
Medicare-certified since
December 27, 2002
Resident/family council
Resident
County
Greene County
CMS Certification Number
265749

Ratings

MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 52.5 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)2 / 52.2 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)2 / 52.7 / 53.6 / 5Worse
Long-stay quality rating (higher is better)2 / 52.8 / 53.8 / 5Worse

Staffing

This facility3.44 hrsMissouri average3.43 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.44 hrs3.43 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.51 hrs0.46 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.25 hrs2.29 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)2.79 hrs3.01 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)61.5%56%45.8%Worse
Registered nurse turnover (yearly) (lower is better)60%47.8%42.9%Worse
Administrators who left in the past year (lower is better)011Better

Inspections

This facility22Missouri average11U.S. average9
Health citations in the most recent inspection: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)22119Worse
Citations from complaint investigations (latest cycle) (lower is better)533Worse
Weighted health inspection score ⓘ (lower is better)121111.880.6Worse

Penalties

This facility0Missouri average1U.S. average1
Fines in the past 3 years: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$37,425$30,972Better
All federal penalties in the past 3 years (lower is better)211Worse

Size

MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Certified beds94103107
Average residents per day867386
Occupancy91.8%72.4%80.9%

Long-stay residents

This facility3.1%Missouri average4.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.1%4.1%3.2%Average
Long-stay residents with pressure ulcers (lower is better)5.2%4.5%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)25.2%23.5%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)3.3%2.3%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)1.3%1.1%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)25%18.1%13.9%Worse
Long-stay residents whose walking worsened (lower is better)31%17.4%14.1%Worse
Long-stay residents who lose too much weight (lower is better)3%5.3%5.2%Better
Long-stay residents with depressive symptoms (lower is better)9%18.5%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)40.1%25.6%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)14.2%17.8%19%Better
Long-stay residents given a flu vaccine (higher is better)87.4%90.9%95.5%Worse
Long-stay residents given a pneumonia vaccine (higher is better)50.9%84.1%93.6%Worse

Short-stay residents

This facility0%Missouri average2.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%2.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)15%63.5%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)76.4%65.7%82%Worse

Inspection citations

State inspectors cited this home for 40 health deficiencies and 19 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
January 15, 2026
Fire safety
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies · Tag E0023
F
Potential harm, widespread
Corrected March 13, 2026
January 15, 2026
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected March 13, 2026
December 30, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected February 6, 2026
December 30, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected February 6, 2026
December 30, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected February 6, 2026
November 29, 2025
Complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies · Tag F0557
D
Potential harm, isolated
Corrected December 12, 2025
June 13, 2025
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
F
Potential harm, widespread
Corrected July 27, 2025
June 13, 2025
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
F
Potential harm, widespread
Corrected July 28, 2025
June 13, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected July 27, 2025
June 13, 2025
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected July 27, 2025
June 13, 2025
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected July 27, 2025
June 13, 2025
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected July 27, 2025
June 13, 2025
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
E
Potential harm, pattern
Corrected July 27, 2025
June 13, 2025
Standard
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
F
Potential harm, widespread
Corrected July 27, 2025
June 13, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected July 27, 2025
June 13, 2025
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected July 27, 2025
June 13, 2025
Standard
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
E
Potential harm, pattern
Corrected July 27, 2025
June 13, 2025
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
E
Potential harm, pattern
Corrected July 27, 2025
June 13, 2025
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
E
Potential harm, pattern
Corrected July 27, 2025
June 13, 2025
Standard
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Tag F0700
E
Potential harm, pattern
Corrected July 27, 2025
June 13, 2025
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected July 27, 2025
June 13, 2025
Standard
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Tag F0636
D
Potential harm, isolated
Corrected July 21, 2025
June 13, 2025
Standard
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
D
Potential harm, isolated
Corrected July 27, 2025
June 13, 2025
Standard
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected July 27, 2025
June 13, 2025
Standard
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Tag F0699
D
Potential harm, isolated
Corrected July 27, 2025
June 13, 2025
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected July 27, 2025
June 13, 2025
Standard
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
D
Potential harm, isolated
Corrected July 27, 2025
June 13, 2025
Standard
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · Tag F0678
D
Potential harm, isolated
Corrected July 27, 2025
June 13, 2025
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected July 27, 2025
June 13, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected July 27, 2025
April 30, 2025
Complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Quality of Life and Care Deficiencies · Tag F0742
D
Potential harm, isolated
Corrected May 9, 2025
March 22, 2025
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected April 11, 2025
February 25, 2025
Complaint
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Nursing and Physician Services Deficiencies · Tag F0728
E
Potential harm, pattern
Corrected March 11, 2025
February 25, 2025
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected March 11, 2025
January 17, 2025
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected February 20, 2025
December 13, 2024
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
E
Potential harm, pattern
Corrected April 11, 2025
December 13, 2024
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected April 11, 2025
December 13, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected January 3, 2025
June 14, 2024
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected July 16, 2024
October 20, 2023
Fire safety
Install proper backup exit lighting.
Egress Deficiencies · Tag K0281
F
Potential harm, widespread
Corrected December 13, 2023
October 20, 2023
Fire safety
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies · Tag K0711
F
Potential harm, widespread
Corrected December 3, 2023
October 20, 2023
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
F
Potential harm, widespread
Corrected December 3, 2023
October 20, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected December 3, 2023
October 20, 2023
Fire safety
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0926
F
Potential harm, widespread
Corrected December 3, 2023
October 20, 2023
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected December 3, 2023
October 20, 2023
Fire safety
Have exits that are accessible at all times.
Egress Deficiencies · Tag K0271
E
Potential harm, pattern
Corrected April 21, 2024
October 20, 2023
Fire safety
Ensure that sources of ignition are removed from patients receiving respiratory therapy.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0925
E
Potential harm, pattern
Corrected December 3, 2023
October 20, 2023
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
E
Potential harm, pattern
Corrected December 3, 2023
October 20, 2023
Standard
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · Tag F0638
E
Potential harm, pattern
Corrected December 3, 2023
October 20, 2023
Standard
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Tag F0636
E
Potential harm, pattern
Corrected December 3, 2023
October 20, 2023
Standard
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Tag F0685
D
Potential harm, isolated
Corrected December 3, 2023
October 20, 2023
Standard
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
D
Potential harm, isolated
Corrected December 3, 2023
October 20, 2023
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected December 3, 2023
October 20, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
C
No harm, widespread
Corrected December 3, 2023
February 27, 2020
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected April 10, 2020
February 27, 2020
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected April 10, 2020
February 27, 2020
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
E
Potential harm, pattern
Corrected April 10, 2020
February 27, 2020
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
E
Potential harm, pattern
Corrected April 10, 2020
February 27, 2020
Standard
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · Tag F0678
E
Potential harm, pattern
Corrected April 10, 2020

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 2 federal penalties in the past three years, including $0 in fines.

DatePenaltyAmount / length
November 29, 2025Payment Denial13 days from February 28, 2026
December 13, 2024Payment Denial57 days from March 13, 2025

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
GOURLEY, EWING
Individual
5% or greater direct ownership interest100%05/01/1989
GOURLEY, EWING
Individual
corporate officerNOT APPLICABLE05/01/1989
ALEXANDER, BRENDA
Individual
w-2 managing employeeNOT APPLICABLE11/01/2019
WHITTAKER, AMANDA
Individual
w-2 managing employeeNOT APPLICABLE01/02/2007

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    ★★★★★4Above average
  2. Wilson's Creek Nursing & Rehab

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    ★★★★★5Much above average
  3. Brookhaven Nursing & Rehab

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    ★★★★★2Below average
  4. Manor at Elfindale, the

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    ★★★★★4Above average
  5. Glendale Gardens Nursing & Rehab

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  6. Springfield Skilled Care Center

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    • Special Focus candidate
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Frequently asked questions

What is Woodland Care & Rehab Center's rating?

Woodland Care & Rehab Center has 2 out of 5 stars on the CMS overall star rating. The average for Missouri nursing homes is 2.5 stars.

How many inspection citations did Woodland Care & Rehab Center receive?

Its most recent standard health inspection found 22 citations, compared with a Missouri average of 11.4. Every citation is listed on this page with its severity.

Does Woodland Care & Rehab Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Woodland Care & Rehab Center?

It is for profit - individual. The ownership section on this page lists the owners and managers reported to CMS.

Where is Woodland Care & Rehab Center and how do I contact it?

Woodland Care & Rehab Center is at 1347 East Valley Watermill Road, Springfield, MO 65803. Phone: (417) 833-1220.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.