nursing home in Springfield, MO

Brookhaven Nursing & Rehab

3405 West Mt Vernon, Springfield, MO 65802 · (417) 874-9600

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★1
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Brookhaven Nursing & Rehab at a glance

Brookhaven Nursing & Rehab is a 90-bed for-profit nursing home in Springfield, Missouri (Greene County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Missouri average of 2.5.

Residents receive about 3.7 hours of nursing care per day (0.4 of them from registered nurses), better than the state average of 3.4 hours.

Its most recent standard health inspection (December 13, 2024) found 15 health citations. The Missouri average is 11.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 62.5% per year (state average 56%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
90
Certified for
Medicare and Medicaid
Chain / affiliated entity
James & Judy Lincoln
Medicare-certified since
April 21, 2010
Resident/family council
Resident
County
Greene County
CMS Certification Number
265835

Ratings

MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 52.5 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)3 / 52.8 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)1 / 52.2 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)3 / 52.7 / 53.6 / 5Worse
Long-stay quality rating (higher is better)3 / 52.8 / 53.8 / 5Worse

Staffing

This facility3.73 hrsMissouri average3.43 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.73 hrs3.43 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.36 hrs0.46 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.80 hrs2.29 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.19 hrs3.01 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)62.5%56%45.8%Worse
Administrators who left in the past year (lower is better)111Worse

Inspections

This facility15Missouri average11U.S. average9
Health citations in the most recent inspection: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)15119Worse
Citations from complaint investigations (latest cycle) (lower is better)433Worse
Weighted health inspection score ⓘ (lower is better)76111.880.6Better

Penalties

This facility0Missouri average1U.S. average1
Fines in the past 3 years: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$37,425$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Certified beds90103107
Average residents per day537386
Occupancy58.8%72.4%80.9%

Long-stay residents

This facility1.6%Missouri average4.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.6%4.1%3.2%Better
Long-stay residents with pressure ulcers (lower is better)2.5%4.5%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)39.8%23.5%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)6.8%2.3%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.8%1.1%0.8%Average
Long-stay residents needing more help with daily activities (lower is better)14.3%18.1%13.9%Average
Long-stay residents whose walking worsened (lower is better)7.4%17.4%14.1%Better
Long-stay residents who lose too much weight (lower is better)4.6%5.3%5.2%Better
Long-stay residents with depressive symptoms (lower is better)3.4%18.5%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)45.6%25.6%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)13.9%17.8%19%Better
Long-stay residents given a flu vaccine (higher is better)98.8%90.9%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)85.6%84.1%93.6%Worse

Short-stay residents

This facility0%Missouri average2.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%2.2%1.6%Better
Short-stay residents given a pneumonia vaccine (higher is better)77.6%65.7%82%Worse

Inspection citations

State inspectors cited this home for 36 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
April 24, 2026
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected May 22, 2026
September 4, 2025
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected October 19, 2025
September 4, 2025
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected October 19, 2025
September 4, 2025
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected October 19, 2025
December 13, 2024
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
F
Potential harm, widespread
Corrected January 27, 2025
December 13, 2024
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
F
Potential harm, widespread
Corrected January 27, 2025
December 13, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected March 10, 2025
December 13, 2024
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected January 27, 2025
December 13, 2024
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected January 27, 2025
December 13, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected January 27, 2025
December 13, 2024
Standard
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · Tag F0678
D
Potential harm, isolated
Corrected January 27, 2025
December 13, 2024
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected January 27, 2025
December 13, 2024
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected January 27, 2025
December 13, 2024
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected January 27, 2025
December 13, 2024
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected January 27, 2025
December 13, 2024
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected January 27, 2025
December 13, 2024
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected January 27, 2025
October 13, 2023
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected November 21, 2023
October 13, 2023
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected November 21, 2023
October 13, 2023
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected November 21, 2023
June 8, 2023
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected July 23, 2023
June 8, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected July 23, 2023
June 8, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected July 23, 2023
June 8, 2023
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
F
Potential harm, widespread
Corrected July 23, 2023
June 8, 2023
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected July 23, 2023
June 8, 2023
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
E
Potential harm, pattern
Corrected July 23, 2023
June 8, 2023
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
E
Potential harm, pattern
Corrected July 23, 2023
June 8, 2023
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected July 23, 2023
June 8, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected July 27, 2023
June 8, 2023
Standard
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
E
Potential harm, pattern
Corrected July 27, 2023
June 8, 2023
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
E
Potential harm, pattern
Corrected May 2, 2023
June 8, 2023
Standard
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Tag F0582
E
Potential harm, pattern
Corrected July 23, 2023
June 8, 2023
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
E
Potential harm, pattern
Corrected July 23, 2023
June 8, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected July 23, 2023
June 8, 2023
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected July 23, 2023
June 8, 2023
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected July 23, 2023
January 31, 2020
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected March 15, 2020
January 31, 2020
Standard
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Tag F0700
E
Potential harm, pattern
Corrected March 15, 2020
January 31, 2020
Standard
Have enough outside ventilation via a window or mechanical ventilation, or both.
Environmental Deficiencies · Tag F0923
E
Potential harm, pattern
Corrected March 15, 2020
January 31, 2020
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected March 15, 2020
January 31, 2020
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected March 15, 2020
January 31, 2020
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected March 15, 2020
January 31, 2020
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected March 15, 2020
January 31, 2020
Standard
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · Tag F0801
D
Potential harm, isolated
Corrected March 15, 2020
January 31, 2020
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected March 15, 2020
January 31, 2020
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected March 15, 2020
January 31, 2020
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected March 15, 2020

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
LINCOLN, JAMES
Individual
5% or greater direct ownership interest50%12/01/2014
LINCOLN, JUDY
Individual
5% or greater direct ownership interest50%12/01/2014
LTC MANAGEMENT SERVICES LLC
Organization
operational/managerial controlNOT APPLICABLE12/01/2014
KNAPP, ADAM
Individual
w-2 managing employeeNOT APPLICABLE04/25/2022

Other nursing homes near Brookhaven Nursing & Rehab

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    3403 West Mt Vernon, Springfield, MO 65802 · under 1 mi

    For-profit · 172 beds · Part of James & Judy Lincoln

    ★★★★★5Much above average
  2. Springfield Skilled Care Center

    2401 West Grand, Springfield, MO 65802 · under 1 mi

    For-profit · 120 beds · Part of Mgm Healthcare

    • Special Focus candidate
    ★★★★★1Much below average
  3. Manor at Elfindale, the

    1707 West Elfindale Street, Springfield, MO 65807 · 2.3 mi

    Non-profit · 100 beds · Part of Vetter Senior Living

    ★★★★★4Above average
  4. Magnolia Square Nursing and Rehab

    1502 West Edgewood, Springfield, MO 65807 · 3.3 mi

    For-profit · 120 beds · Part of Anthony & Bryan Adams

    ★★★★★2Below average
  5. Springfield Rehabilitation & Health Care Center

    2800 South Fort Avenue, Springfield, MO 65807 · 3.5 mi

    For-profit · 146 beds · Part of National Healthcare Corporation

    ★★★★★5Much above average
  6. Maples Health and Rehabilitation, the

    610 West Sunset Street, Springfield, MO 65807 · 3.8 mi

    For-profit · 120 beds · Part of Anthony & Bryan Adams

    ★★★★★4Above average

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Frequently asked questions

What is Brookhaven Nursing & Rehab's rating?

Brookhaven Nursing & Rehab has 2 out of 5 stars on the CMS overall star rating. The average for Missouri nursing homes is 2.5 stars.

How many inspection citations did Brookhaven Nursing & Rehab receive?

Its most recent standard health inspection found 15 citations, compared with a Missouri average of 11.4. Every citation is listed on this page with its severity.

Does Brookhaven Nursing & Rehab accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Brookhaven Nursing & Rehab?

It is for profit - corporation and part of James & Judy Lincoln. The ownership section on this page lists the owners and managers reported to CMS.

Where is Brookhaven Nursing & Rehab and how do I contact it?

Brookhaven Nursing & Rehab is at 3405 West Mt Vernon, Springfield, MO 65802. Phone: (417) 874-9600.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.