nursing home in Independence, MO
Independence Manor Care Center
1600 South Kingshighway, Independence, MO 64055 · (816) 833-4777
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Independence Manor Care Center at a glance
Independence Manor Care Center is a 99-bed for-profit nursing home in Independence, Missouri (Jackson County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Missouri average of 2.5.
Residents receive about 3.3 hours of nursing care per day (0.2 of them from registered nurses), close to the state average of 3.4 hours.
Its most recent standard health inspection (December 16, 2025) found 7 health citations. The Missouri average is 11.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 43.6% per year (state average 56%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 99
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Juckette Family Homes
- Medicare-certified since
- November 1, 1997
- Resident/family council
- Resident
- County
- Jackson County
- CMS Certification Number
- 265682
Ratings
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.5 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.2 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 2.8 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.30 hrs | 3.43 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.22 hrs | 0.46 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.31 hrs | 2.29 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.26 hrs | 3.01 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 43.6% | 56% | 45.8% | Average |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 11 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 56 | 111.8 | 80.6 | Better |
Penalties
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $37,425 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 99 | 103 | 107 | |
| Average residents per day | 41 | 73 | 86 | |
| Occupancy | 41.5% | 72.4% | 80.9% |
Long-stay residents
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.5% | 4.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.7% | 4.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 20.6% | 23.5% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.2% | 2.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1.1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 20.2% | 18.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 11.8% | 17.4% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.3% | 5.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.7% | 18.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 22.3% | 25.6% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 21.4% | 17.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 90.9% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 84.1% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents given a pneumonia vaccine (higher is better) | 89.4% | 65.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 23 health deficiencies and 31 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 16, 2025 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | F Potential harm, widespread | Corrected January 28, 2026 |
| December 16, 2025 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | F Potential harm, widespread | Corrected January 28, 2026 |
| December 16, 2025 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected January 28, 2026 |
| December 16, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected January 28, 2026 |
| December 16, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected January 28, 2026 |
| December 16, 2025 Fire safety | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. Smoke Deficiencies · Tag K0342 | F Potential harm, widespread | Corrected January 28, 2026 |
| December 16, 2025 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected January 28, 2026 |
| December 16, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected January 28, 2026 |
| December 16, 2025 Fire safety | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. Smoke Deficiencies · Tag K0343 | E Potential harm, pattern | Corrected January 28, 2026 |
| December 16, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected January 28, 2026 |
| December 16, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected January 28, 2026 |
| December 16, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected January 28, 2026 |
| December 16, 2025 Standard | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Resident Rights Deficiencies · Tag F0569 | D Potential harm, isolated | Corrected January 28, 2026 |
| December 16, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected January 28, 2026 |
| December 16, 2025 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected January 28, 2026 |
| December 16, 2025 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected January 28, 2026 |
| December 16, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected January 28, 2026 |
| December 11, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected January 24, 2024 |
| December 11, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected January 24, 2024 |
| December 11, 2023 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected January 24, 2024 |
| December 11, 2023 Fire safety | Provide primary/alternate means for communication. Emergency Preparedness Deficiencies · Tag E0032 | F Potential harm, widespread | Corrected January 24, 2024 |
| December 11, 2023 Fire safety | List the names and contact information of those in the facility. Emergency Preparedness Deficiencies · Tag E0030 | F Potential harm, widespread | Corrected January 24, 2024 |
| December 11, 2023 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | F Potential harm, widespread | Corrected January 24, 2024 |
| December 11, 2023 Fire safety | Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Tag E0013 | F Potential harm, widespread | Corrected January 24, 2024 |
| December 11, 2023 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | F Potential harm, widespread | Corrected January 24, 2024 |
| December 11, 2023 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected February 8, 2024 |
| December 11, 2023 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | E Potential harm, pattern | Corrected January 24, 2024 |
| December 11, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected January 24, 2024 |
| December 11, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected January 24, 2024 |
| December 11, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected January 24, 2024 |
| December 11, 2023 Fire safety | Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors. Miscellaneous Deficiencies · Tag K0700 | D Potential harm, isolated | Corrected January 24, 2024 |
| December 11, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected February 8, 2024 |
| December 11, 2023 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | F Potential harm, widespread | Corrected January 24, 2024 |
| December 11, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected January 24, 2024 |
| December 11, 2023 Standard | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and Dietary Deficiencies · Tag F0802 | F Potential harm, widespread | Corrected January 24, 2024 |
| December 11, 2023 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | E Potential harm, pattern | Corrected January 24, 2024 |
| December 11, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected January 24, 2024 |
| December 11, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected January 24, 2024 |
| December 11, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected January 24, 2024 |
| December 11, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected January 24, 2024 |
| May 17, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 30, 2022 |
| May 17, 2022 Fire safety | Meet other general requirements that are deficient. Services Deficiencies · Tag K0500 | F Potential harm, widespread | Corrected June 30, 2022 |
| May 17, 2022 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected June 30, 2022 |
| May 17, 2022 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 30, 2022 |
| May 17, 2022 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected June 30, 2022 |
| May 17, 2022 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | E Potential harm, pattern | Corrected June 30, 2022 |
| May 17, 2022 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | E Potential harm, pattern | Corrected June 30, 2022 |
| May 17, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected June 30, 2022 |
| May 17, 2022 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected June 30, 2022 |
| May 17, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected June 30, 2022 |
| May 17, 2022 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected June 30, 2022 |
| May 17, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 30, 2022 |
| May 17, 2022 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected June 30, 2022 |
| May 17, 2022 Standard | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Tag F0849 | D Potential harm, isolated | Corrected June 30, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| JUCKETTE, JOYCE E Individual | 5% or greater direct ownership interest | 100% | 11/05/2014 |
| BIESENTHAL, NICHOLE Individual | adp of the snf | NOT APPLICABLE | 02/26/2024 |
| HUDLEMEYER, TERESA Individual | adp of the snf | NOT APPLICABLE | 12/01/2021 |
| INDEPENDENCE MANOR INC Organization | adp of the snf | NOT APPLICABLE | 12/03/2008 |
| JUCKETTE, HOLLY Individual | adp of the snf | NOT APPLICABLE | 12/01/2015 |
| JUCKETTE, JOYCE E Individual | adp of the snf | NOT APPLICABLE | 12/01/2015 |
| JUCKETTE MANAGEMENT SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 12/03/2008 |
| MANSOUR, KRISTIANNA Individual | adp of the snf | NOT APPLICABLE | 11/26/2020 |
| NEUROTH, TERI Individual | adp of the snf | NOT APPLICABLE | 12/01/2015 |
| PLOWMAN, AUDREY Individual | adp of the snf | NOT APPLICABLE | 02/24/2025 |
| SABIH, LOUAY Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| SHEBIEL, KAYANNA Individual | adp of the snf | NOT APPLICABLE | 06/06/2022 |
| STEELE, LISA Individual | adp of the snf | NOT APPLICABLE | 12/01/2015 |
| STEELE, RANDALL Individual | adp of the snf | NOT APPLICABLE | 12/01/2015 |
| JUCKETTE, HOLLY Individual | corporate director | NOT APPLICABLE | 11/03/2015 |
| JUCKETTE, JOYCE E Individual | corporate director | NOT APPLICABLE | 11/11/2014 |
| NEUROTH, TERI Individual | corporate director | NOT APPLICABLE | 11/03/2015 |
| STEELE, LISA Individual | corporate director | NOT APPLICABLE | 11/03/2015 |
| STEELE, RANDALL Individual | corporate director | NOT APPLICABLE | 07/01/2009 |
| JUCKETTE, HOLLY Individual | corporate officer | NOT APPLICABLE | 11/03/2015 |
| JUCKETTE, JOYCE E Individual | corporate officer | NOT APPLICABLE | 11/03/2015 |
| NEUROTH, TERI Individual | corporate officer | NOT APPLICABLE | 11/03/2015 |
| STEELE, LISA Individual | corporate officer | NOT APPLICABLE | 11/03/2015 |
| INDEPENDENCE MANOR INC Organization | indirect ownership interest | NOT APPLICABLE | 12/03/2008 |
| JUCKETTE MANAGEMENT SERVICES INC Organization | indirect ownership interest | NOT APPLICABLE | 12/01/2015 |
| BIESENTHAL, NICHOLE Individual | operational/managerial control | NOT APPLICABLE | 02/26/2024 |
| HUDLEMEYER, TERESA Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| INDEPENDENCE MANOR INC Organization | operational/managerial control | NOT APPLICABLE | 12/01/2015 |
| JUCKETTE, HOLLY Individual | operational/managerial control | NOT APPLICABLE | 11/03/2015 |
| JUCKETTE, JOYCE E Individual | operational/managerial control | NOT APPLICABLE | 11/11/2014 |
| JUCKETTE MANAGEMENT SERVICES INC Organization | operational/managerial control | NOT APPLICABLE | 12/01/2015 |
| MANSOUR, KRISTIANNA Individual | operational/managerial control | NOT APPLICABLE | 11/26/2020 |
| NEUROTH, TERI Individual | operational/managerial control | NOT APPLICABLE | 12/01/2015 |
| PLOWMAN, AUDREY Individual | operational/managerial control | NOT APPLICABLE | 02/24/2025 |
| SABIH, LOUAY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| SHEBIEL, KAYANNA Individual | operational/managerial control | NOT APPLICABLE | 06/06/2022 |
| STEELE, LISA Individual | operational/managerial control | NOT APPLICABLE | 12/01/2015 |
| STEELE, RANDALL Individual | operational/managerial control | NOT APPLICABLE | 12/01/2015 |
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★★★★★1Much below averageRehabilitation Center of Independence, the
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★★★★★2Below averageSunterra Springs Independence
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Frequently asked questions
What is Independence Manor Care Center's rating?
Independence Manor Care Center has 3 out of 5 stars on the CMS overall star rating. The average for Missouri nursing homes is 2.5 stars.
How many inspection citations did Independence Manor Care Center receive?
Its most recent standard health inspection found 7 citations, compared with a Missouri average of 11.4. Every citation is listed on this page with its severity.
Does Independence Manor Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Independence Manor Care Center?
It is for profit - corporation and part of Juckette Family Homes. The ownership section on this page lists the owners and managers reported to CMS.
Where is Independence Manor Care Center and how do I contact it?
Independence Manor Care Center is at 1600 South Kingshighway, Independence, MO 64055. Phone: (816) 833-4777.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.