nursing home in Portageville, MO
Portageville Health Care Center
290 West State Hwy 162, Portageville, MO 63873 · (573) 379-2017
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★1
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Portageville Health Care Center at a glance
Portageville Health Care Center is a 60-bed for-profit nursing home in Portageville, Missouri (New Madrid County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Missouri average of 2.5.
Its most recent standard health inspection (May 1, 2025) found 9 health citations. The Missouri average is 11.4.
Federal regulators fined it 1 time in the past three years, totaling $240,603.
Nursing staff turnover is 61.5% per year (state average 56%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 60
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Reliant Care Management
- Medicare-certified since
- November 1, 1993
- Resident/family council
- Resident
- County
- New Madrid County
- CMS Certification Number
- 265549
Ratings
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.5 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.2 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 2.8 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 2.7 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Nursing staff turnover (yearly) (lower is better) | 61.5% | 56% | 45.8% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 11 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 38 | 111.8 | 80.6 | Better |
Penalties
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $240,603 | $37,425 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 60 | 103 | 107 | |
| Average residents per day | 58 | 73 | 86 | |
| Occupancy | 96.5% | 72.4% | 80.9% |
Long-stay residents
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.3% | 4.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.2% | 4.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 37.1% | 23.5% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.9% | 2.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.3% | 1.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 10.8% | 18.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 13% | 17.4% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 10.4% | 5.3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 56.4% | 18.5% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 1.7% | 0% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 37.8% | 25.6% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 11.2% | 17.8% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 96.2% | 90.9% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 71.6% | 84.1% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents given a pneumonia vaccine (higher is better) | 25% | 65.7% | 82% | Worse |
Inspection citations
State inspectors cited this home for 25 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 1, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected June 15, 2025 |
| May 1, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | F Potential harm, widespread | Corrected June 15, 2025 |
| May 1, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | E Potential harm, pattern | Corrected June 15, 2025 |
| May 1, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected June 15, 2025 |
| May 1, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected June 15, 2025 |
| May 1, 2025 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected June 15, 2025 |
| May 1, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 15, 2025 |
| May 1, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 15, 2025 |
| May 1, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected June 15, 2025 |
| May 1, 2025 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected June 15, 2025 |
| May 1, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 15, 2025 |
| June 5, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected July 18, 2024 |
| June 5, 2024 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected July 18, 2024 |
| June 5, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 18, 2024 |
| June 5, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected July 18, 2024 |
| June 5, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected July 18, 2024 |
| June 5, 2024 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected July 18, 2024 |
| June 5, 2024 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected July 18, 2024 |
| June 5, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 18, 2024 |
| January 12, 2023 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected February 24, 2023 |
| January 12, 2023 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | F Potential harm, widespread | Corrected February 24, 2023 |
| January 12, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected February 24, 2023 |
| January 12, 2023 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | E Potential harm, pattern | Corrected February 24, 2023 |
| January 12, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected February 24, 2023 |
| January 12, 2023 Standard | Plan the resident's discharge to meet the resident's goals and needs. Resident Assessment and Care Planning Deficiencies · Tag F0660 | D Potential harm, isolated | Corrected February 24, 2023 |
| January 12, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected February 24, 2023 |
| January 12, 2023 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected February 24, 2023 |
| January 12, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected February 24, 2023 |
| January 12, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected February 24, 2023 |
| January 12, 2023 Standard | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Resident Assessment and Care Planning Deficiencies · Tag F0661 | D Potential harm, isolated | Corrected February 24, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $240,603 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| June 5, 2024 | Payment Denial | 33 days from July 19, 2024 |
| June 5, 2024 | Fine | $240,603 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ARSHAD, ABDULLAH Individual | adp of the snf | NOT APPLICABLE | 09/15/2024 |
| DESTEFANE, RICHARD Individual | adp of the snf | NOT APPLICABLE | 03/01/2018 |
| PORTAGEVILLE ASSOCIATES, L.L.C. Organization | adp of the snf | NOT APPLICABLE | 12/01/2016 |
| RC TIER ASSOCIATES, L.L.C. Organization | adp of the snf | NOT APPLICABLE | 12/01/2016 |
| RELIANT CARE MANAGEMENT COMPANY LLC Organization | adp of the snf | NOT APPLICABLE | 09/19/2025 |
| RICE, JEAN Individual | adp of the snf | NOT APPLICABLE | 05/08/2017 |
| RICHARD J. DESTEFANE REVOCABLE LIVING TRUST Organization | adp of the snf | NOT APPLICABLE | 03/01/2018 |
| TLG II LLP Organization | adp of the snf | NOT APPLICABLE | 12/01/2016 |
| RELIANT CARE GROUP LLC Organization | direct ownership interest | NOT APPLICABLE | 12/01/2016 |
| DESTEFANE, RICHARD Individual | indirect ownership interest | NOT APPLICABLE | 03/01/2018 |
| RCG INC Organization | indirect ownership interest | NOT APPLICABLE | 12/01/2016 |
| RICHARD J. DESTEFANE REVOCABLE LIVING TRUST Organization | indirect ownership interest | NOT APPLICABLE | 03/01/2018 |
| DESTEFANE, RICHARD Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 05/11/2026 |
| ARSHAD, ABDULLAH Individual | operational/managerial control | NOT APPLICABLE | 09/15/2024 |
| DESTEFANE, RICHARD Individual | operational/managerial control | NOT APPLICABLE | 12/01/2016 |
| RELIANT CARE MANAGEMENT COMPANY LLC Organization | operational/managerial control | NOT APPLICABLE | 12/01/2016 |
| RICE, JEAN Individual | operational/managerial control | NOT APPLICABLE | 05/08/2017 |
Other nursing homes near Portageville Health Care Center
Gideon Care Center
300 Lunbeck, Gideon, MO 63848 · 12.7 mi
For-profit · 72 beds · Part of Paradigm Senior Management
★★★★★4Above averageReelfoot Manor Health and Rehab
1034 Reelfoot Drive, Tiptonville, TN 38079 · 13.3 mi
For-profit · 116 beds
★★★★★2Below averageNew Madrid Living Center
1050 Dawson Road, New Madrid, MO 63869 · 14.1 mi
For-profit · 112 beds · Part of James & Judy Lincoln
★★★★★5Much above averageSignature Healthcare of Ridgely Rehab&wellness Ctr
117 N Main Street, Ridgely, TN 38080 · 16.8 mi
For-profit · 100 beds · Part of Signature Healthcare
★★★★★3AverageSouthgate Living Center
500 Truman Boulevard, Caruthersville, MO 63830 · 16.9 mi
For-profit · 94 beds · Part of Circle B Enterprises
★★★★★4Above averageAspire Senior Living Malden
1209 Stokelan, Malden, MO 63863 · 18.1 mi
For-profit · 58 beds · Part of Aspire Senior Living
★★★★★3Average
All nursing homes in Portageville, MO · Compare side by side
Frequently asked questions
What is Portageville Health Care Center's rating?
Portageville Health Care Center has 3 out of 5 stars on the CMS overall star rating. The average for Missouri nursing homes is 2.5 stars.
How many inspection citations did Portageville Health Care Center receive?
Its most recent standard health inspection found 9 citations, compared with a Missouri average of 11.4. Every citation is listed on this page with its severity.
Does Portageville Health Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Portageville Health Care Center?
It is for profit - corporation and part of Reliant Care Management. The ownership section on this page lists the owners and managers reported to CMS.
Where is Portageville Health Care Center and how do I contact it?
Portageville Health Care Center is at 290 West State Hwy 162, Portageville, MO 63873. Phone: (573) 379-2017.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.