nursing home in New Madrid, MO

New Madrid Living Center

1050 Dawson Road, New Madrid, MO 63869 · (573) 748-5622

★★★★★5
Much above average
CMS overall star rating
  • Health inspections★★★★★5
  • Staffing★★★★★3
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

New Madrid Living Center at a glance

New Madrid Living Center is a 112-bed for-profit nursing home in New Madrid, Missouri (New Madrid County).

CMS gives it 5 out of 5 stars on its overall star rating, better than the Missouri average of 2.5.

Residents receive about 3.6 hours of nursing care per day (0.3 of them from registered nurses), better than the state average of 3.4 hours.

Its most recent standard health inspection (September 18, 2025) found 3 health citations. The Missouri average is 11.4.

Federal regulators fined it 1 time in the past three years, totaling $8,824.

Nursing staff turnover is 50.9% per year (state average 56%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
112
Certified for
Medicare and Medicaid
Chain / affiliated entity
James & Judy Lincoln
Medicare-certified since
November 25, 1983
Resident/family council
Resident
County
New Madrid County
CMS Certification Number
265209

Ratings

MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)5 / 52.5 / 53 / 5Better
Health inspection rating ⓘ (higher is better)5 / 52.8 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)3 / 52.2 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)4 / 52.7 / 53.6 / 5Average
Long-stay quality rating (higher is better)3 / 52.8 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)5 / 52.7 / 53.3 / 5Better

Staffing

This facility3.60 hrsMissouri average3.43 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.60 hrs3.43 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.33 hrs0.46 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.60 hrs2.29 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.15 hrs3.01 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)50.9%56%45.8%Worse
Registered nurse turnover (yearly) (lower is better)57.1%47.8%42.9%Worse
Administrators who left in the past year (lower is better)011Better

Inspections

This facility3Missouri average11U.S. average9
Health citations in the most recent inspection: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)3119Better
Citations from complaint investigations (latest cycle) (lower is better)033Better
Weighted health inspection score ⓘ (lower is better)23111.880.6Better

Penalties

This facility1Missouri average1U.S. average1
Fines in the past 3 years: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)111Worse
Total fines in the past 3 years (lower is better)$8,824$37,425$30,972Better
All federal penalties in the past 3 years (lower is better)111Average

Size

MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Certified beds112103107
Average residents per day527386
Occupancy46.6%72.4%80.9%

Long-stay residents

This facility5.6%Missouri average4.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)5.6%4.1%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)2.3%4.5%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)21.5%23.5%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)7.5%2.3%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)1.4%1.1%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)10.7%18.1%13.9%Better
Long-stay residents whose walking worsened (lower is better)8.2%17.4%14.1%Better
Long-stay residents who lose too much weight (lower is better)2.2%5.3%5.2%Better
Long-stay residents with depressive symptoms (lower is better)1%18.5%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)35.5%25.6%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)8.9%17.8%19%Better
Long-stay residents given a flu vaccine (higher is better)100%90.9%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.5%84.1%93.6%Better

Short-stay residents

This facility0%Missouri average2.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%2.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)100%63.5%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)95.1%65.7%82%Better

Inspection citations

State inspectors cited this home for 11 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.

DateCitationSeverityStatus
September 18, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
F
Potential harm, widespread
Corrected November 18, 2025
September 18, 2025
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
F
Potential harm, widespread
Corrected November 18, 2025
September 18, 2025
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
F
Potential harm, widespread
Corrected November 18, 2025
September 18, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected November 18, 2025
September 18, 2025
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
F
Potential harm, widespread
Corrected November 18, 2025
September 18, 2025
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected October 30, 2025
September 18, 2025
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected October 30, 2025
September 18, 2025
Standard
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Tag F0628
D
Potential harm, isolated
Corrected October 30, 2025
October 10, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
F
Potential harm, widespread
Corrected November 24, 2024
October 10, 2024
Fire safety
Have restrictions on the use of highly flammable decorations.
Miscellaneous Deficiencies · Tag K0753
F
Potential harm, widespread
Corrected November 24, 2024
October 10, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected November 24, 2024
October 10, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected November 24, 2024
October 10, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected November 24, 2024
April 8, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected May 6, 2024
September 6, 2023
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
G
Actual harm, isolated
Corrected October 2, 2023
September 6, 2023
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected October 2, 2023
September 6, 2023
Complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Tag F0700
D
Potential harm, isolated
Corrected October 2, 2023
June 29, 2023
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected August 10, 2023
June 29, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected August 22, 2023
June 29, 2023
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected August 22, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $8,824 in fines.

DatePenaltyAmount / length
April 8, 2024Fine$8,824

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
LINCOLN, JAMES
Individual
5% or greater direct ownership interest50%09/01/2016
LINCOLN, JUDY
Individual
5% or greater direct ownership interest50%09/01/2016
LTC MANAGEMENT SERVICES LLC
Organization
operational/managerial controlNOT APPLICABLE09/01/2016
IVIE, KIMBERLY
Individual
w-2 managing employeeNOT APPLICABLE01/01/1996

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  2. Portageville Health Care Center

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  3. Aspire Senior Living East Prairie

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  4. Reelfoot Manor Health and Rehab

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    For-profit · 116 beds

    ★★★★★2Below average
  5. Annie's Garden Skilled Nursing

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  6. Delta South Nursing & Rehabilitation

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Frequently asked questions

What is New Madrid Living Center's rating?

New Madrid Living Center has 5 out of 5 stars on the CMS overall star rating. The average for Missouri nursing homes is 2.5 stars.

How many inspection citations did New Madrid Living Center receive?

Its most recent standard health inspection found 3 citations, compared with a Missouri average of 11.4. Every citation is listed on this page with its severity.

Does New Madrid Living Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns New Madrid Living Center?

It is for profit - corporation and part of James & Judy Lincoln. The ownership section on this page lists the owners and managers reported to CMS.

Where is New Madrid Living Center and how do I contact it?

New Madrid Living Center is at 1050 Dawson Road, New Madrid, MO 63869. Phone: (573) 748-5622.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.