nursing home in Okemos, MI
The Willows at Okemos
4830 Central Park Drive, Okemos, MI 48864 · (517) 349-3600
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Willows at Okemos at a glance
The Willows at Okemos is a 68-bed for-profit nursing home in Okemos, Michigan (Ingham County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Michigan average of 3.1.
Residents receive about 4 hours of nursing care per day (1.4 of them from registered nurses), close to the state average of 4 hours.
Its most recent standard health inspection (April 16, 2026) found 7 health citations. The Michigan average is 9.9.
It has not received a federal fine in the past three years.
Nursing staff turnover is 32.8% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 68
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Trilogy Health Services
- Medicare-certified since
- September 25, 2014
- Resident/family council
- Both
- County
- Ingham County
- CMS Certification Number
- 235701
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.9 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.99 hrs | 3.99 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 1.38 hrs | 0.78 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.98 hrs | 2.33 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.72 hrs | 3.50 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 32.8% | 44.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 21.7% | 39.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 46 | 89.4 | 80.6 | Better |
Penalties
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $29,376 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 68 | 104 | 107 | |
| Average residents per day | 62 | 86 | 86 | |
| Occupancy | 90.4% | 83.4% | 80.9% |
Long-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.6% | 5.1% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 5.5% | 14.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.7% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.8% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 9.6% | 10.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 13.1% | 12% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 7.9% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1.5% | 4.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 16.5% | 19.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 11.4% | 20% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 95.3% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.4% | 95.3% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.3% | 1.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 82.5% | 79.5% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 85.2% | 83.3% | 82% | Average |
Inspection citations
State inspectors cited this home for 21 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 16, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 5, 2026 |
| April 16, 2026 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected May 5, 2026 |
| April 16, 2026 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected May 5, 2026 |
| April 16, 2026 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected May 5, 2026 |
| April 16, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected May 5, 2026 |
| April 16, 2026 Standard | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0638 | D Potential harm, isolated | Corrected May 5, 2026 |
| April 16, 2026 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected May 5, 2026 |
| May 7, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected May 28, 2025 |
| May 7, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected May 28, 2025 |
| January 29, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected February 27, 2025 |
| January 29, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | E Potential harm, pattern | Corrected February 27, 2025 |
| January 29, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected February 27, 2025 |
| January 29, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected February 27, 2025 |
| January 29, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected February 27, 2025 |
| January 29, 2025 Standard | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected February 27, 2025 |
| January 29, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected February 27, 2025 |
| August 30, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected September 30, 2024 |
| January 4, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected February 13, 2024 |
| January 4, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected February 13, 2024 |
| January 4, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected February 13, 2024 |
| January 4, 2024 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | F Potential harm, widespread | Corrected February 13, 2024 |
| January 4, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected February 13, 2024 |
| January 4, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected February 13, 2024 |
| January 4, 2024 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected February 13, 2024 |
| September 14, 2023 Complaint | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | D Potential harm, isolated | Corrected October 23, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CONTINENTAL MERGER SUB LLC Organization | 5% or greater indirect ownership interest | — | 10/01/2021 |
| NORTHSTAR HEALTHCARE INCOME INC Organization | 5% or greater indirect ownership interest | — | 10/01/2021 |
| NORTHSTAR HEALTHCARE INCOME OPERATING PARTNERSHIP LP Organization | 5% or greater indirect ownership interest | — | 10/01/2021 |
| TRILOGY HOLDINGS NT-HCI, LLC Organization | 5% or greater indirect ownership interest | — | 10/01/2021 |
| KEYBANK NATIONAL ASSOCIATION Organization | 5% or greater mortgage interest | NOT APPLICABLE | 08/01/2018 |
| BARNEY, LEIGH Individual | corporate officer | NOT APPLICABLE | 11/01/2019 |
| BRYANT, WILLIAM Individual | corporate officer | NOT APPLICABLE | 01/05/2016 |
| BUFFORD, RANDALL Individual | corporate officer | NOT APPLICABLE | 11/01/2019 |
| CONNER, GREGORY Individual | corporate officer | NOT APPLICABLE | 06/03/2021 |
| DAVIS, DAVID Individual | corporate officer | NOT APPLICABLE | 08/21/2017 |
| PROSKY, DANNY Individual | corporate officer | NOT APPLICABLE | 12/01/2015 |
| STREIFF, MATHIEU Individual | corporate officer | NOT APPLICABLE | 12/01/2015 |
| ERMIGER, JOSEPH Individual | operational/managerial control | NOT APPLICABLE | 02/07/2020 |
| TRILOGY MANAGEMENT SERVICES LLC Organization | operational/managerial control | NOT APPLICABLE | 10/01/2021 |
| CORBIN, KATHY Individual | w-2 managing employee | NOT APPLICABLE | 01/11/2011 |
| FIGHTMASTER, LISA Individual | w-2 managing employee | NOT APPLICABLE | 12/01/2015 |
Other nursing homes near The Willows at Okemos
Medilodge of Okemos
5211 Marsh Road, Okemos, MI 48864 · under 1 mi
For-profit · 100 beds · Part of Medilodge
★★★★★4Above average- ★★★★★4Above average
Medilodge of Campus Area
2815 Northwind Drive, East Lansing, MI 48823 · 2.2 mi
For-profit · 102 beds · Part of Medilodge
★★★★★3AverageBurcham Hills Retirement Center
2700 Burcham Drive, East Lansing, MI 48823 · 2.4 mi
Non-profit · 133 beds · Part of Life Care Services
★★★★★1Much below averageMedilodge of East Lansing
1843 N Hagadorn Road, East Lansing, MI 48823 · 3.5 mi
For-profit · 99 beds · Part of Medilodge
★★★★★2Below averageThe Willows at East Lansing
3500 Coolidge Road, East Lansing, MI 48823 · 5.9 mi
For-profit · 65 beds · Part of Trilogy Health Services
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is The Willows at Okemos's rating?
The Willows at Okemos has 5 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.
How many inspection citations did The Willows at Okemos receive?
Its most recent standard health inspection found 7 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.
Does The Willows at Okemos accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Willows at Okemos?
It is for profit - corporation and part of Trilogy Health Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Willows at Okemos and how do I contact it?
The Willows at Okemos is at 4830 Central Park Drive, Okemos, MI 48864. Phone: (517) 349-3600.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.