nursing home in Frankfort, MI
Paul Oliver Memorial Hospital Ltcu
224 Park Avenue, Frankfort, MI 49635 · (231) 352-2200
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Paul Oliver Memorial Hospital Ltcu at a glance
Paul Oliver Memorial Hospital Ltcu is a 35-bed non-profit nursing home in Frankfort, Michigan (Benzie County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Michigan average of 3.1.
Residents receive about 5.9 hours of nursing care per day (1.7 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (May 6, 2026) found 5 health citations. The Michigan average is 9.9.
It has not received a federal fine in the past three years.
Nursing staff turnover is 22.5% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 35
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 28, 1987
- Resident/family council
- Resident
- County
- Benzie County
- CMS Certification Number
- 235460
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.9 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.86 hrs | 3.99 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.74 hrs | 0.78 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.55 hrs | 2.33 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 5.35 hrs | 3.50 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 22.5% | 44.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 28.6% | 39.2% | 42.9% | Better |
Inspections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 30 | 89.4 | 80.6 | Better |
Penalties
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $29,376 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 35 | 104 | 107 | |
| Average residents per day | 28 | 86 | 86 | |
| Occupancy | 80% | 83.4% | 80.9% |
Long-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 9.3% | 5.1% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 14.8% | 14.8% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 2.5% | 1.5% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.8% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 11.5% | 10.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 19.7% | 12% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1.6% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 5.2% | 4.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.5% | 19.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 21% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.3% | 95.3% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 82.4% | 79.5% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 88.4% | 83.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 17 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 6, 2026 Fire safety | Meet requirements for sections of health care facilities separated by fire resistive construction. Construction Deficiencies · Tag K0131 | F Potential harm, widespread | Corrected August 12, 2026 |
| May 6, 2026 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected June 12, 2026 |
| May 6, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected June 12, 2026 |
| May 6, 2026 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected June 12, 2026 |
| May 6, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 12, 2026 |
| May 6, 2026 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected June 12, 2026 |
| March 20, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected April 28, 2025 |
| March 20, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected April 28, 2025 |
| March 20, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 4, 2025 |
| June 27, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected August 3, 2024 |
| February 28, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected April 7, 2024 |
| February 28, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected April 7, 2024 |
| February 28, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 7, 2024 |
| February 28, 2024 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | F Potential harm, widespread | Corrected April 7, 2024 |
| February 28, 2024 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected April 7, 2024 |
| February 28, 2024 Standard | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Quality of Life and Care Deficiencies · Tag F0742 | D Potential harm, isolated | Corrected April 7, 2024 |
| February 28, 2024 Standard | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected April 7, 2024 |
| February 28, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected April 7, 2024 |
| February 28, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 7, 2024 |
| February 28, 2024 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected April 7, 2024 |
| February 28, 2024 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected April 7, 2024 |
| February 28, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | C No harm, widespread | Corrected April 7, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $0 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| June 27, 2024 | Payment Denial | 8 days from July 26, 2024 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BLOEM, KENNETH Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| DIXON, KATHY Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| HOPPE, RUTH Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| KING, JENNIFER Individual | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| MARINOFF, PETER Individual | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| MENEGEBIER, DAVID Individual | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| MUNSON HEALTHCARE Organization | adp of the snf | NOT APPLICABLE | 02/28/2010 |
| NELSON, TIMOTHY Individual | adp of the snf | NOT APPLICABLE | 01/01/2013 |
| NESS, EDWIN Individual | adp of the snf | NOT APPLICABLE | 07/01/2004 |
| PAGE, ANDREW Individual | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| POSTMA, BRIAN Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| RECCHIA, DINO Individual | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| ROBERTS, OWEN Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| SANDERS, MARY Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| SCHULTZ, VINCENT Individual | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| TAKANO, SAKURA Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| THOMAS, KRISTINE Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| VERYSER, THOMAS Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| WOOD, ELAINE Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| ZENNER, BRUCE Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| KONOPACKI, PAUL Individual | corporate director | NOT APPLICABLE | 12/27/2024 |
| LANPHIER, EDWARD Individual | corporate director | NOT APPLICABLE | 01/01/2026 |
| ROWLAND, CLAUDIA Individual | corporate director | NOT APPLICABLE | 01/01/2026 |
| KONOPACKI, PAUL Individual | corporate officer | NOT APPLICABLE | 12/27/2024 |
| LANPHIER, EDWARD Individual | corporate officer | NOT APPLICABLE | 01/01/2026 |
| MARINOFF, PETER Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| ROWLAND, CLAUDIA Individual | corporate officer | NOT APPLICABLE | 01/01/2026 |
| BLOEM, KENNETH Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| DIXON, KATHY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| HOPPE, RUTH Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| KING, JENNIFER Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| MENEGEBIER, DAVID Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| NELSON, TIMOTHY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2013 |
| NESS, EDWIN Individual | managing control - governing body | NOT APPLICABLE | 07/01/2004 |
| PAGE, ANDREW Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| POSTMA, BRIAN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| RECCHIA, DINO Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| ROBERTS, OWEN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| SANDERS, MARY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| SCHULTZ, VINCENT Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
Showing 40 of 47 records.
Other nursing homes near Paul Oliver Memorial Hospital Ltcu
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Frequently asked questions
What is Paul Oliver Memorial Hospital Ltcu's rating?
Paul Oliver Memorial Hospital Ltcu has 5 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.
How many inspection citations did Paul Oliver Memorial Hospital Ltcu receive?
Its most recent standard health inspection found 5 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.
Does Paul Oliver Memorial Hospital Ltcu accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Paul Oliver Memorial Hospital Ltcu?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Paul Oliver Memorial Hospital Ltcu and how do I contact it?
Paul Oliver Memorial Hospital Ltcu is at 224 Park Avenue, Frankfort, MI 49635. Phone: (231) 352-2200.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.