nursing home in Frankfort, MI
Maples Benzie County Medical Care
210 Maple Street, Frankfort, MI 49635 · (231) 352-9674
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Maples Benzie County Medical Care at a glance
Maples Benzie County Medical Care is a 80-bed government nursing home in Frankfort, Michigan (Benzie County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Michigan average of 3.1.
Residents receive about 5.1 hours of nursing care per day (1.2 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (January 14, 2026) found 6 health citations. The Michigan average is 9.9.
It has not received a federal fine in the past three years.
Nursing staff turnover is 40.2% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- Government - County
- Beds
- 80
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 1967
- Resident/family council
- Resident
- County
- Benzie County
- CMS Certification Number
- 235005
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.9 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.05 hrs | 3.99 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.19 hrs | 0.78 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.53 hrs | 2.33 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.35 hrs | 3.50 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 40.2% | 44.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 36.4% | 39.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 42 | 89.4 | 80.6 | Better |
Penalties
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $29,376 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 80 | 104 | 107 | |
| Average residents per day | 79 | 86 | 86 | |
| Occupancy | 98.5% | 83.4% | 80.9% |
Long-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 8% | 3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.7% | 5.1% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 14.5% | 14.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.8% | 1.5% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 16.9% | 10.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 16.1% | 12% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 2.4% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 15.7% | 4.3% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.1% | 19.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 28.7% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.7% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.9% | 95.3% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 86.1% | 79.5% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 90% | 83.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 19 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 14, 2026 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | F Potential harm, widespread | Corrected February 13, 2026 |
| January 14, 2026 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | F Potential harm, widespread | Corrected February 13, 2026 |
| January 14, 2026 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | F Potential harm, widespread | Corrected February 13, 2026 |
| January 14, 2026 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | F Potential harm, widespread | Corrected February 13, 2026 |
| January 14, 2026 Fire safety | Provide primary/alternate means for communication. Emergency Preparedness Deficiencies · Tag E0032 | F Potential harm, widespread | Corrected February 13, 2026 |
| January 14, 2026 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected February 13, 2026 |
| January 14, 2026 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | F Potential harm, widespread | Corrected February 13, 2026 |
| January 14, 2026 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected February 13, 2026 |
| January 14, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected February 13, 2026 |
| January 14, 2026 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected February 13, 2026 |
| January 14, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected February 13, 2026 |
| January 14, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected February 13, 2026 |
| January 14, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected February 13, 2026 |
| September 17, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected October 15, 2025 |
| August 13, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected September 1, 2025 |
| December 4, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected January 10, 2025 |
| December 4, 2024 Fire safety | Ensure gas cylinders are properly stored. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0906 | E Potential harm, pattern | Corrected January 10, 2025 |
| December 4, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected January 10, 2025 |
| December 4, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected January 10, 2025 |
| December 4, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected January 10, 2025 |
| December 4, 2024 Standard | Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · Tag F0810 | D Potential harm, isolated | Corrected January 10, 2025 |
| December 4, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected January 10, 2025 |
| January 31, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected March 4, 2024 |
| January 31, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected March 4, 2024 |
| January 31, 2024 Standard | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | F Potential harm, widespread | Corrected March 4, 2024 |
| January 31, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected March 4, 2024 |
| January 31, 2024 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected March 4, 2024 |
| January 31, 2024 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected March 4, 2024 |
| January 31, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected March 4, 2024 |
| January 31, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 4, 2024 |
| December 27, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected January 11, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| MAPLES-BENZIE COUNTY MEDICAL CARE FACILITY Organization | 5% or greater direct ownership interest | 100% | 01/01/1967 |
| GARZA, MEGAN Individual | adp of the snf | NOT APPLICABLE | 09/08/2023 |
| HARRISON, SCOTT Individual | adp of the snf | NOT APPLICABLE | 11/26/2018 |
| JOWETT, GAYLORD Individual | adp of the snf | NOT APPLICABLE | 08/01/2016 |
| LANGLOIS, MARK Individual | adp of the snf | NOT APPLICABLE | 08/01/2018 |
| MAPLES-BENZIE COUNTY MEDICAL CARE FACILITY Organization | adp of the snf | NOT APPLICABLE | 01/01/1967 |
| SCHAFFER, DONALD Individual | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| HARRISON, SCOTT Individual | corporate officer | NOT APPLICABLE | 11/26/2018 |
| JOWETT, GAYLORD Individual | corporate officer | NOT APPLICABLE | 08/01/2016 |
| SCHAFFER, DONALD Individual | corporate officer | NOT APPLICABLE | 01/01/2020 |
| HARRISON, SCOTT Individual | managing control - governing body | NOT APPLICABLE | 11/26/2018 |
| JOWETT, GAYLORD Individual | managing control - governing body | NOT APPLICABLE | 08/01/2016 |
| SCHAFFER, DONALD Individual | managing control - governing body | NOT APPLICABLE | 01/01/2020 |
| GARZA, MEGAN Individual | operational/managerial control | NOT APPLICABLE | 09/08/2023 |
| HARRISON, SCOTT Individual | operational/managerial control | NOT APPLICABLE | 11/26/2018 |
| JOWETT, GAYLORD Individual | operational/managerial control | NOT APPLICABLE | 08/01/2016 |
| LANGLOIS, MARK Individual | operational/managerial control | NOT APPLICABLE | 08/01/2018 |
| MAPLES-BENZIE COUNTY MEDICAL CARE FACILITY Organization | operational/managerial control | NOT APPLICABLE | 01/01/1967 |
| SCHAFFER, DONALD Individual | operational/managerial control | NOT APPLICABLE | 01/01/2020 |
Other nursing homes near Maples Benzie County Medical Care
Paul Oliver Memorial Hospital Ltcu
224 Park Avenue, Frankfort, MI 49635 · 2.1 mi
Non-profit · 35 beds
- CMS high performer
★★★★★5Much above averageMaple Valley Nursing Home
1086 W. Burdickville Road, Maple Valley, MI 49664 · 21.3 mi
For-profit · 25 beds
★★★★★3AverageManistee County Medical Care Facility
1505 East Parkdale Avenue, Manistee, MI 49660 · 26.7 mi
Government · 78 beds
- CMS high performer
★★★★★5Much above averageGrand Traverse Pavilions
1000 Pavilions Circle, Traverse City, MI 49684 · 28.8 mi
Government · 240 beds
- Abuse citation
★★★★★1Much below averageThe Villa at Traverse Point
2828 Concord Street, Traverse City, MI 49684 · 28.9 mi
For-profit · 96 beds · Part of Villa Healthcare
- CMS high performer
★★★★★5Much above averageOrchard Creek Skilled Nursing
9731 East Cherry Bend Road, Traverse City, MI 49684 · 29.2 mi
For-profit · 22 beds
- Abuse citation
★★★★★4Above average
Frequently asked questions
What is Maples Benzie County Medical Care's rating?
Maples Benzie County Medical Care has 5 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.
How many inspection citations did Maples Benzie County Medical Care receive?
Its most recent standard health inspection found 6 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.
Does Maples Benzie County Medical Care accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Maples Benzie County Medical Care?
It is government - county. The ownership section on this page lists the owners and managers reported to CMS.
Where is Maples Benzie County Medical Care and how do I contact it?
Maples Benzie County Medical Care is at 210 Maple Street, Frankfort, MI 49635. Phone: (231) 352-9674.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.