nursing home in Holland, MI

Resthaven Care Center

280 W 40th St, Holland, MI 49423 · (616) 796-3600

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★4
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Resthaven Care Center at a glance

Resthaven Care Center is a 145-bed non-profit nursing home in Holland, Michigan (Allegan County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Michigan average of 3.1.

Residents receive about 4.3 hours of nursing care per day (0.6 of them from registered nurses), better than the state average of 4 hours.

Its most recent standard health inspection (June 25, 2025) found 11 health citations. The Michigan average is 9.9.

It has not received a federal fine in the past three years.

Nursing staff turnover is 35.5% per year (state average 44.1%).

Facility details

Type
Nursing home
Ownership
Non Profit - Corporation
Beds
145
Certified for
Medicare and Medicaid
Medicare-certified since
January 1, 1980
Continuing care retirement community
Yes
Resident/family council
Resident
County
Allegan County
CMS Certification Number
235378

Ratings

MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53.1 / 53 / 5Average
Health inspection rating ⓘ (higher is better)3 / 52.8 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)4 / 53.6 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)4 / 53.9 / 53.6 / 5Average
Long-stay quality rating (higher is better)2 / 54 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)5 / 53.5 / 53.3 / 5Better

Staffing

This facility4.33 hrsMichigan average3.99 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.33 hrs3.99 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)0.55 hrs0.78 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.86 hrs2.33 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.61 hrs3.50 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)35.5%44.1%45.8%Better
Registered nurse turnover (yearly) (lower is better)23.5%39.2%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility11Michigan average10U.S. average9
Health citations in the most recent inspection: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)11109Worse
Citations from complaint investigations (latest cycle) (lower is better)133Better
Weighted health inspection score ⓘ (lower is better)6089.480.6Better

Penalties

This facility0Michigan average1U.S. average1
Fines in the past 3 years: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$29,376$30,972Better
All federal penalties in the past 3 years (lower is better)111Average

Size

MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Certified beds145104107
Average residents per day1388686
Occupancy95.4%83.4%80.9%

Long-stay residents

This facility7.1%Michigan average3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)7.1%3%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)2%5.1%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)22.1%14.8%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)3.5%1.5%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.2%0.8%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)16.6%10.8%13.9%Worse
Long-stay residents whose walking worsened (lower is better)13.8%12%14.1%Average
Long-stay residents who lose too much weight (lower is better)2.8%5.4%5.2%Better
Long-stay residents with depressive symptoms (lower is better)2%4.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)21.3%19.4%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)24.6%20%19%Worse
Long-stay residents given a flu vaccine (higher is better)94.7%95%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.8%95.3%93.6%Better

Short-stay residents

This facility1.7%Michigan average1.1%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.7%1.1%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)92.7%79.5%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)97.7%83.3%82%Better

Inspection citations

State inspectors cited this home for 30 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.

DateCitationSeverityStatus
July 30, 2026
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected August 24, 2026
August 5, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected August 19, 2025
June 25, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected July 25, 2025
June 25, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected July 25, 2025
June 25, 2025
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
E
Potential harm, pattern
Corrected July 25, 2025
June 25, 2025
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
E
Potential harm, pattern
Corrected July 25, 2025
June 25, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected July 25, 2025
June 25, 2025
Standard
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies · Tag F0568
E
Potential harm, pattern
Corrected July 25, 2025
June 25, 2025
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected September 3, 2025
June 25, 2025
Standard
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · Tag F0806
D
Potential harm, isolated
Corrected July 25, 2025
June 25, 2025
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected July 25, 2025
June 25, 2025
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected July 25, 2025
June 25, 2025
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected July 25, 2025
June 25, 2025
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected July 25, 2025
June 25, 2025
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected July 25, 2025
June 25, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected July 25, 2025
June 25, 2025
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected July 25, 2025
June 6, 2024
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected July 12, 2024
June 6, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected July 12, 2024
June 6, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected July 12, 2024
June 6, 2024
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected July 12, 2024
June 6, 2024
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
D
Potential harm, isolated
Corrected July 12, 2024
June 6, 2024
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
D
Potential harm, isolated
Corrected July 12, 2024
June 6, 2024
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected July 12, 2024
June 6, 2024
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected July 12, 2024
June 6, 2024
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected July 12, 2024
June 6, 2024
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
C
No harm, widespread
Corrected July 12, 2024
April 18, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected May 17, 2024
April 18, 2024
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected May 17, 2024
April 26, 2023
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected May 26, 2023
April 26, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected May 26, 2023
April 26, 2023
Standard
Ensure staff are vaccinated for COVID-19
Infection Control Deficiencies · Tag F0888
F
Potential harm, widespread
Corrected May 26, 2023
April 26, 2023
Standard
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected May 26, 2023
April 26, 2023
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected May 26, 2023
April 26, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected May 26, 2023
April 26, 2023
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected May 26, 2023
April 26, 2023
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected May 26, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $0 in fines.

DatePenaltyAmount / length
June 25, 2025Payment Denial5 days from August 29, 2025

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
OLD NATIONAL BANK
Organization
5% or greater mortgage interestNOT APPLICABLE07/13/2022
BRYHN, NINA
Individual
adp of the snfNOT APPLICABLE07/29/2025
BUCHER, JASON
Individual
adp of the snfNOT APPLICABLE07/29/2025
SCHUCKERT, DEEDRE
Individual
adp of the snfNOT APPLICABLE04/30/2018
BAUMANN, NATHAN
Individual
corporate directorNOT APPLICABLE06/01/2019
CARLSON, ROBERT
Individual
corporate directorNOT APPLICABLE06/16/2020
HOFMEYER, TERRY
Individual
corporate directorNOT APPLICABLE05/20/2024
KLEINHEKSEL, BARBARA
Individual
corporate directorNOT APPLICABLE06/05/2020
LUTZ, DAVID
Individual
corporate directorNOT APPLICABLE06/28/2021
MARTIN, SAMUEL
Individual
corporate directorNOT APPLICABLE04/27/2015
MULDER, PHILIP
Individual
corporate directorNOT APPLICABLE06/24/2019
RIEKSE, TOM
Individual
corporate directorNOT APPLICABLE05/20/2024
STERKEN, ANN
Individual
corporate directorNOT APPLICABLE06/24/2019
VANDERKLOK, KEVIN
Individual
corporate directorNOT APPLICABLE06/28/2021
VANPUTTEN, PAM
Individual
corporate directorNOT APPLICABLE06/01/2022
SCHUCKERT, DEEDRE
Individual
corporate officerNOT APPLICABLE04/30/2018
BRYHN, NINA
Individual
operational/managerial controlNOT APPLICABLE12/01/2024
BUCHER, JASON
Individual
operational/managerial controlNOT APPLICABLE07/10/2023
SCHUCKERT, DEEDRE
Individual
operational/managerial controlNOT APPLICABLE04/30/2018

Other nursing homes near Resthaven Care Center

  1. The Inn at Freedom Village

    145 Columbia Avenue, Holland, MI 49423 · 2.4 mi

    For-profit · 39 beds · Part of Healthpeak Properties, INC.

    • CMS high performer
    ★★★★★5Much above average
  2. Medilodge of Holland

    1221 East 16th, Holland, MI 49423 · 3.6 mi

    For-profit · 77 beds · Part of Medilodge

    ★★★★★3Average
  3. Medilodge of Zeeland

    285 North State St, Zeeland, MI 49464 · 6.5 mi

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    ★★★★★3Average
  4. Heritage Nursing and Rehabilitation Community

    320 East Central Avenue, Zeeland, MI 49464 · 6.6 mi

    For-profit · 39 beds · Part of Atrium Centers

    ★★★★★4Above average
  5. The Orchards at Douglas Cove

    243 Wiley Road, Douglas, MI 49406 · 9.7 mi

    For-profit · 51 beds · Part of The Orchards Michigan

    ★★★★★2Below average
  6. The Oaks at Jamestown

    3145 Sun Chase Avenue, Hudsonville, MI 49426 · 14.4 mi

    For-profit · 58 beds · Part of Trilogy Health Services

    ★★★★★5Much above average

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Frequently asked questions

What is Resthaven Care Center's rating?

Resthaven Care Center has 3 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.

How many inspection citations did Resthaven Care Center receive?

Its most recent standard health inspection found 11 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.

Does Resthaven Care Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Resthaven Care Center?

It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Resthaven Care Center and how do I contact it?

Resthaven Care Center is at 280 W 40th St, Holland, MI 49423. Phone: (616) 796-3600.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.