nursing home in South Haven, MI

South Haven Nursing and Rehabilitation Community

850 Phillips, South Haven, MI 49090 · (269) 637-5147

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★4
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

South Haven Nursing and Rehabilitation Community at a glance

South Haven Nursing and Rehabilitation Community is a 70-bed for-profit nursing home in South Haven, Michigan (Van Buren County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Michigan average of 3.1.

Residents receive about 3.3 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 4 hours.

Its most recent standard health inspection (December 17, 2025) found 19 health citations. The Michigan average is 9.9.

It has not received a federal fine in the past three years.

Nursing staff turnover is 44.4% per year (state average 44.1%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
70
Certified for
Medicare and Medicaid
Chain / affiliated entity
Atrium Centers
Medicare-certified since
April 1, 1976
Resident/family council
Resident
County
Van Buren County
CMS Certification Number
235270

Ratings

MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 53.1 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)4 / 53.6 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)4 / 53.9 / 53.6 / 5Average
Long-stay quality rating (higher is better)5 / 54 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)2 / 53.5 / 53.3 / 5Worse

Staffing

This facility3.27 hrsMichigan average3.99 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.27 hrs3.99 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.73 hrs0.78 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)1.97 hrs2.33 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.87 hrs3.50 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)44.4%44.1%45.8%Average
Registered nurse turnover (yearly) (lower is better)45.5%39.2%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility19Michigan average10U.S. average9
Health citations in the most recent inspection: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)19109Worse
Citations from complaint investigations (latest cycle) (lower is better)233Better
Weighted health inspection score ⓘ (lower is better)12389.480.6Worse

Penalties

This facility0Michigan average1U.S. average1
Fines in the past 3 years: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$29,376$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Certified beds70104107
Average residents per day648686
Occupancy92%83.4%80.9%

Long-stay residents

This facility3.6%Michigan average3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.6%3%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)5.2%5.1%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)7.3%14.8%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)1.4%1.5%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.8%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)5%10.8%13.9%Better
Long-stay residents whose walking worsened (lower is better)2%12%14.1%Better
Long-stay residents who lose too much weight (lower is better)6.6%5.4%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)1%4.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)10.3%19.4%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)1.8%20%19%Better
Long-stay residents given a flu vaccine (higher is better)94.9%95%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)93.2%95.3%93.6%Average

Short-stay residents

This facility1.3%Michigan average1.1%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.3%1.1%1.6%Better
Short-stay residents given a flu vaccine (higher is better)68.9%79.5%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)72.2%83.3%82%Worse

Inspection citations

State inspectors cited this home for 49 health deficiencies and 25 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".

DateCitationSeverityStatus
June 17, 2026
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected July 8, 2026
December 17, 2025
Fire safety
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies · Tag E0015
F
Potential harm, widespread
Corrected January 23, 2026
December 17, 2025
Fire safety
Establish policies and procedures for sheltering.
Emergency Preparedness Deficiencies · Tag E0022
F
Potential harm, widespread
Corrected January 23, 2026
December 17, 2025
Fire safety
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies · Tag E0037
F
Potential harm, widespread
Corrected January 23, 2026
December 17, 2025
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
F
Potential harm, widespread
Corrected January 23, 2026
December 17, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected January 23, 2026
December 17, 2025
Fire safety
Have exits that are accessible at all times.
Egress Deficiencies · Tag K0271
F
Potential harm, widespread
Corrected January 23, 2026
December 17, 2025
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
F
Potential harm, widespread
Corrected January 23, 2026
December 17, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected January 23, 2026
December 17, 2025
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
E
Potential harm, pattern
Corrected January 23, 2026
December 17, 2025
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected January 23, 2026
December 17, 2025
Fire safety
Have restrictions on the use of highly flammable decorations.
Miscellaneous Deficiencies · Tag K0753
E
Potential harm, pattern
Corrected January 23, 2026
December 17, 2025
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
E
Potential harm, pattern
Corrected January 23, 2026
December 17, 2025
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
E
Potential harm, pattern
Corrected January 23, 2026
December 17, 2025
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected January 23, 2026
December 17, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected January 23, 2026
December 17, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected January 23, 2026
December 17, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected January 16, 2026
December 17, 2025
Standard
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
F
Potential harm, widespread
Corrected January 16, 2026
December 17, 2025
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
E
Potential harm, pattern
Corrected January 16, 2026
December 17, 2025
Standard
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · Tag F0565
E
Potential harm, pattern
Corrected January 16, 2026
December 17, 2025
Standard
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
E
Potential harm, pattern
Corrected January 16, 2026
December 17, 2025
Standard
Ensure the activities program is directed by a qualified professional.
Quality of Life and Care Deficiencies · Tag F0680
E
Potential harm, pattern
Corrected January 16, 2026
December 17, 2025
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected January 16, 2026
December 17, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected January 16, 2026
December 17, 2025
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
D
Potential harm, isolated
Corrected January 16, 2026
December 17, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected January 16, 2026
December 17, 2025
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected January 16, 2026
December 17, 2025
Complaint
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
D
Potential harm, isolated
Corrected January 16, 2026
December 17, 2025
Standard
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Tag F0685
D
Potential harm, isolated
Corrected January 16, 2026
December 17, 2025
Standard
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Tag F0679
D
Potential harm, isolated
Corrected January 16, 2026
December 17, 2025
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected January 16, 2026
December 17, 2025
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected January 16, 2026
December 17, 2025
Standard
Provide appropriate foot care.
Quality of Life and Care Deficiencies · Tag F0687
D
Potential harm, isolated
Corrected January 16, 2026
December 17, 2025
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
B
No harm, pattern
Corrected January 16, 2026
June 18, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
J
Immediate jeopardy, isolated
Corrected March 4, 2025
June 18, 2025
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected July 7, 2025
October 1, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected October 18, 2024
October 1, 2024
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected October 18, 2024
October 1, 2024
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected October 18, 2024
October 1, 2024
Fire safety
Have restrictions on the use of portable space heaters.
Miscellaneous Deficiencies · Tag K0781
E
Potential harm, pattern
Corrected October 18, 2024
October 1, 2024
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected October 18, 2024
October 1, 2024
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected October 18, 2024
October 1, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected October 31, 2024
October 1, 2024
Standard
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · Tag F0801
F
Potential harm, widespread
Corrected October 31, 2024
October 1, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected October 31, 2024
October 1, 2024
Complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
E
Potential harm, pattern
Corrected October 31, 2024
October 1, 2024
Standard
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Tag F0881
E
Potential harm, pattern
Corrected October 31, 2024
October 1, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected October 31, 2024
October 1, 2024
Complaint
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected October 31, 2024
October 1, 2024
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected October 31, 2024
October 1, 2024
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected October 31, 2024
October 1, 2024
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected October 31, 2024
October 1, 2024
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected October 31, 2024
October 1, 2024
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
D
Potential harm, isolated
Corrected October 31, 2024
October 1, 2024
Standard
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Tag F0887
D
Potential harm, isolated
Corrected October 31, 2024
April 12, 2024
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected May 17, 2024
April 12, 2024
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected May 17, 2024
April 12, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected May 17, 2024
April 12, 2024
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected May 17, 2024
October 18, 2023
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected November 20, 2023
October 18, 2023
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected November 20, 2023
October 18, 2023
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected November 20, 2023
October 18, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected November 20, 2023
October 18, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected November 20, 2023
October 18, 2023
Standard
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
E
Potential harm, pattern
Corrected November 20, 2023
October 18, 2023
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
E
Potential harm, pattern
Corrected November 20, 2023
October 18, 2023
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
D
Potential harm, isolated
Corrected November 20, 2023
October 18, 2023
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected November 20, 2023
October 18, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected November 20, 2023
October 18, 2023
Standard
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Administration Deficiencies · Tag F0776
D
Potential harm, isolated
Corrected November 20, 2023
October 18, 2023
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected November 20, 2023
October 11, 2023
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected November 20, 2023
October 11, 2023
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected November 20, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
ATRIUM CENTERS, LLC
Organization
5% or greater direct ownership interest100%10/01/2007
BAILEY, ESSEL
Individual
corporate directorNOT APPLICABLE10/01/2007
LOCKHART, DENNIS
Individual
corporate directorNOT APPLICABLE07/01/2011
ALBRIGHT ROSS, SUSAN
Individual
corporate officerNOT APPLICABLE12/24/2017
FINNEY, DONALD
Individual
corporate officerNOT APPLICABLE08/01/2003
ATRIUM CENTERS MANAGEMENT LLC
Organization
operational/managerial controlNOT APPLICABLE10/01/2007
LOCKHART, DENNIS
Individual
w-2 managing employeeNOT APPLICABLE08/03/2003

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Frequently asked questions

What is South Haven Nursing and Rehabilitation Community's rating?

South Haven Nursing and Rehabilitation Community has 2 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.

How many inspection citations did South Haven Nursing and Rehabilitation Community receive?

Its most recent standard health inspection found 19 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.

Does South Haven Nursing and Rehabilitation Community accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns South Haven Nursing and Rehabilitation Community?

It is for profit - limited liability company and part of Atrium Centers. The ownership section on this page lists the owners and managers reported to CMS.

Where is South Haven Nursing and Rehabilitation Community and how do I contact it?

South Haven Nursing and Rehabilitation Community is at 850 Phillips, South Haven, MI 49090. Phone: (269) 637-5147.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.