nursing home in Harbor Springs, MI

Bay Bluffs-Emmet County Medical Care Facility

750 East Main Street, Harbor Springs, MI 49740 · (231) 526-2161

★★★★★4
Above average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★5
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Bay Bluffs-Emmet County Medical Care Facility at a glance

Bay Bluffs-Emmet County Medical Care Facility is a 120-bed government nursing home in Harbor Springs, Michigan (Emmet County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the Michigan average of 3.1.

Residents receive about 5.1 hours of nursing care per day (1.6 of them from registered nurses), better than the state average of 4 hours.

Its most recent standard health inspection (May 13, 2026) found 12 health citations. The Michigan average is 9.9.

It has not received a federal fine in the past three years.

Nursing staff turnover is 26.1% per year (state average 44.1%).

Facility details

Type
Nursing home
Ownership
Government - County
Beds
120
Certified for
Medicare and Medicaid
Medicare-certified since
January 1, 1967
Resident/family council
Resident
County
Emmet County
CMS Certification Number
235033

Ratings

MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)4 / 53.1 / 53 / 5Better
Health inspection rating ⓘ (higher is better)2 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)5 / 53.6 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)5 / 53.9 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)5 / 53.5 / 53.3 / 5Better

Staffing

This facility5.14 hrsMichigan average3.99 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)5.14 hrs3.99 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)1.62 hrs0.78 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.93 hrs2.33 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)4.22 hrs3.50 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)26.1%44.1%45.8%Better
Registered nurse turnover (yearly) (lower is better)25%39.2%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility12Michigan average10U.S. average9
Health citations in the most recent inspection: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)12109Worse
Citations from complaint investigations (latest cycle) (lower is better)033Better
Weighted health inspection score ⓘ (lower is better)8089.480.6Average

Penalties

This facility0Michigan average1U.S. average1
Fines in the past 3 years: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$29,376$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Certified beds120104107
Average residents per day728686
Occupancy60.2%83.4%80.9%

Long-stay residents

This facility2%Michigan average3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2%3%3.2%Better
Long-stay residents with pressure ulcers (lower is better)3.9%5.1%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)10.9%14.8%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0.4%1.5%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)2.9%0.8%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)21.4%10.8%13.9%Worse
Long-stay residents whose walking worsened (lower is better)14.1%12%14.1%Average
Long-stay residents who lose too much weight (lower is better)6.6%5.4%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)0%4.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)12.1%19.4%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)24.4%20%19%Worse
Long-stay residents given a flu vaccine (higher is better)94.7%95%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)98.4%95.3%93.6%Better

Short-stay residents

This facility1%Michigan average1.1%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1%1.1%1.6%Better
Short-stay residents given a flu vaccine (higher is better)47.3%79.5%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)97.3%83.3%82%Better

Inspection citations

State inspectors cited this home for 19 health deficiencies and 17 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
May 13, 2026
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
F
Potential harm, widespread
Corrected June 19, 2026
May 13, 2026
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
F
Potential harm, widespread
Corrected June 19, 2026
May 13, 2026
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected June 19, 2026
May 13, 2026
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected June 19, 2026
May 13, 2026
Standard
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
F
Potential harm, widespread
Corrected June 19, 2026
May 13, 2026
Standard
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Tag F0947
F
Potential harm, widespread
Corrected June 19, 2026
May 13, 2026
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected June 19, 2026
May 13, 2026
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected June 19, 2026
May 13, 2026
Standard
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Tag F0628
D
Potential harm, isolated
Corrected June 19, 2026
May 13, 2026
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected June 19, 2026
May 13, 2026
Standard
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602
D
Potential harm, isolated
Corrected March 27, 2026
May 13, 2026
Standard
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Tag F0582
D
Potential harm, isolated
Corrected June 19, 2026
May 13, 2026
Standard
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Resident Rights Deficiencies · Tag F0571
D
Potential harm, isolated
Corrected June 19, 2026
May 13, 2026
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected June 19, 2026
May 13, 2026
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected June 19, 2026
May 13, 2026
Standard
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
D
Potential harm, isolated
Corrected June 19, 2026
April 23, 2026
Fire safety
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies · Tag K0711
F
Potential harm, widespread
Corrected May 29, 2026
April 17, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected June 30, 2025
April 17, 2025
Fire safety
Have restrictions on the use of highly flammable decorations.
Miscellaneous Deficiencies · Tag K0753
F
Potential harm, widespread
Corrected April 30, 2025
April 17, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected June 18, 2025
April 17, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
F
Potential harm, widespread
Corrected April 28, 2025
April 17, 2025
Fire safety
Meet other general requirements.
Construction Deficiencies · Tag K0100
F
Potential harm, widespread
Corrected April 21, 2025
April 17, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected April 28, 2025
April 17, 2025
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
F
Potential harm, widespread
Corrected April 30, 2025
April 17, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected June 17, 2025
April 17, 2025
Fire safety
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Smoke Deficiencies · Tag K0361
E
Potential harm, pattern
Corrected April 30, 2025
April 17, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected May 15, 2025
April 17, 2025
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected May 15, 2025
April 17, 2025
Standard
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning Deficiencies · Tag F0661
D
Potential harm, isolated
Corrected May 15, 2025
April 17, 2025
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
D
Potential harm, isolated
Corrected May 15, 2025
April 17, 2025
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected May 15, 2025
April 17, 2024
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected May 13, 2024
April 17, 2024
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected April 26, 2024
April 17, 2024
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
D
Potential harm, isolated
Corrected April 24, 2024
April 17, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
F
Potential harm, widespread
Corrected April 26, 2024
April 17, 2024
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected April 26, 2024

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
COUNTY OF EMMET
Organization
5% or greater direct ownership interest100%06/01/1966
ASHLEY, LISA
Individual
adp of the snfNOT APPLICABLE11/18/2025
BLANCHARD, PAUL
Individual
adp of the snfNOT APPLICABLE05/01/2009
COUNTY OF EMMET
Organization
adp of the snfNOT APPLICABLE06/01/1966
CORDOVA, MANUEL
Individual
corporate directorNOT APPLICABLE10/29/2020
HANSEN, CAROL
Individual
corporate directorNOT APPLICABLE12/01/2018
LIVELY, CRAIG
Individual
corporate directorNOT APPLICABLE11/28/2022
ASHLEY, LISA
Individual
operational/managerial controlNOT APPLICABLE10/14/2014
BECKER, SHERRY
Individual
operational/managerial controlNOT APPLICABLE07/26/1983

Other nursing homes near Bay Bluffs-Emmet County Medical Care Facility

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    1500 Spring Street, Petoskey, MI 49770 · 4.9 mi

    For-profit · 110 beds · Part of Villa Healthcare

    ★★★★★2Below average
  2. Boulder Park Terrace

    14676 West Upright, Charlevoix, MI 49720 · 16.9 mi

    Non-profit · 72 beds

    • Abuse citation
    ★★★★★1Much below average
  3. Grandvue Medical Care Facility

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    • Abuse citation
    ★★★★★3Average
  4. Medilodge of Cheboygan

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    For-profit · 85 beds · Part of Medilodge

    • Abuse citation
    ★★★★★2Below average
  5. Medilodge of Gaylord

    508 Random Lake, Gaylord, MI 49735 · 30.8 mi

    For-profit · 96 beds · Part of Medilodge

    ★★★★★4Above average
  6. Munson Healthcare Otsego Memorial Hospital Ltcu

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All nursing homes in Harbor Springs, MI · Compare side by side

Frequently asked questions

What is Bay Bluffs-Emmet County Medical Care Facility's rating?

Bay Bluffs-Emmet County Medical Care Facility has 4 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.

How many inspection citations did Bay Bluffs-Emmet County Medical Care Facility receive?

Its most recent standard health inspection found 12 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.

Does Bay Bluffs-Emmet County Medical Care Facility accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Bay Bluffs-Emmet County Medical Care Facility?

It is government - county. The ownership section on this page lists the owners and managers reported to CMS.

Where is Bay Bluffs-Emmet County Medical Care Facility and how do I contact it?

Bay Bluffs-Emmet County Medical Care Facility is at 750 East Main Street, Harbor Springs, MI 49740. Phone: (231) 526-2161.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.