nursing home in Harbor Springs, MI
Bay Bluffs-Emmet County Medical Care Facility
750 East Main Street, Harbor Springs, MI 49740 · (231) 526-2161
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★5
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Bay Bluffs-Emmet County Medical Care Facility at a glance
Bay Bluffs-Emmet County Medical Care Facility is a 120-bed government nursing home in Harbor Springs, Michigan (Emmet County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Michigan average of 3.1.
Residents receive about 5.1 hours of nursing care per day (1.6 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (May 13, 2026) found 12 health citations. The Michigan average is 9.9.
It has not received a federal fine in the past three years.
Nursing staff turnover is 26.1% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- Government - County
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 1967
- Resident/family council
- Resident
- County
- Emmet County
- CMS Certification Number
- 235033
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.9 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.14 hrs | 3.99 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.62 hrs | 0.78 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.93 hrs | 2.33 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.22 hrs | 3.50 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 26.1% | 44.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 25% | 39.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 12 | 10 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 80 | 89.4 | 80.6 | Average |
Penalties
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $29,376 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 104 | 107 | |
| Average residents per day | 72 | 86 | 86 | |
| Occupancy | 60.2% | 83.4% | 80.9% |
Long-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2% | 3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.9% | 5.1% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 10.9% | 14.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.4% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.9% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 21.4% | 10.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 14.1% | 12% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 6.6% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 4.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 12.1% | 19.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 24.4% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 94.7% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.4% | 95.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1% | 1.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 47.3% | 79.5% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.3% | 83.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 19 health deficiencies and 17 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 13, 2026 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | F Potential harm, widespread | Corrected June 19, 2026 |
| May 13, 2026 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | F Potential harm, widespread | Corrected June 19, 2026 |
| May 13, 2026 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected June 19, 2026 |
| May 13, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected June 19, 2026 |
| May 13, 2026 Standard | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | F Potential harm, widespread | Corrected June 19, 2026 |
| May 13, 2026 Standard | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · Tag F0947 | F Potential harm, widespread | Corrected June 19, 2026 |
| May 13, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected June 19, 2026 |
| May 13, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 19, 2026 |
| May 13, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected June 19, 2026 |
| May 13, 2026 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected June 19, 2026 |
| May 13, 2026 Standard | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Corrected March 27, 2026 |
| May 13, 2026 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected June 19, 2026 |
| May 13, 2026 Standard | Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid. Resident Rights Deficiencies · Tag F0571 | D Potential harm, isolated | Corrected June 19, 2026 |
| May 13, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 19, 2026 |
| May 13, 2026 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected June 19, 2026 |
| May 13, 2026 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | D Potential harm, isolated | Corrected June 19, 2026 |
| April 23, 2026 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected May 29, 2026 |
| April 17, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 30, 2025 |
| April 17, 2025 Fire safety | Have restrictions on the use of highly flammable decorations. Miscellaneous Deficiencies · Tag K0753 | F Potential harm, widespread | Corrected April 30, 2025 |
| April 17, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 18, 2025 |
| April 17, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected April 28, 2025 |
| April 17, 2025 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | F Potential harm, widespread | Corrected April 21, 2025 |
| April 17, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected April 28, 2025 |
| April 17, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | F Potential harm, widespread | Corrected April 30, 2025 |
| April 17, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected June 17, 2025 |
| April 17, 2025 Fire safety | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. Smoke Deficiencies · Tag K0361 | E Potential harm, pattern | Corrected April 30, 2025 |
| April 17, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 15, 2025 |
| April 17, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected May 15, 2025 |
| April 17, 2025 Standard | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Resident Assessment and Care Planning Deficiencies · Tag F0661 | D Potential harm, isolated | Corrected May 15, 2025 |
| April 17, 2025 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected May 15, 2025 |
| April 17, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected May 15, 2025 |
| April 17, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected May 13, 2024 |
| April 17, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected April 26, 2024 |
| April 17, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected April 24, 2024 |
| April 17, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | F Potential harm, widespread | Corrected April 26, 2024 |
| April 17, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 26, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COUNTY OF EMMET Organization | 5% or greater direct ownership interest | 100% | 06/01/1966 |
| ASHLEY, LISA Individual | adp of the snf | NOT APPLICABLE | 11/18/2025 |
| BLANCHARD, PAUL Individual | adp of the snf | NOT APPLICABLE | 05/01/2009 |
| COUNTY OF EMMET Organization | adp of the snf | NOT APPLICABLE | 06/01/1966 |
| CORDOVA, MANUEL Individual | corporate director | NOT APPLICABLE | 10/29/2020 |
| HANSEN, CAROL Individual | corporate director | NOT APPLICABLE | 12/01/2018 |
| LIVELY, CRAIG Individual | corporate director | NOT APPLICABLE | 11/28/2022 |
| ASHLEY, LISA Individual | operational/managerial control | NOT APPLICABLE | 10/14/2014 |
| BECKER, SHERRY Individual | operational/managerial control | NOT APPLICABLE | 07/26/1983 |
Other nursing homes near Bay Bluffs-Emmet County Medical Care Facility
The Villa at the Bay
1500 Spring Street, Petoskey, MI 49770 · 4.9 mi
For-profit · 110 beds · Part of Villa Healthcare
★★★★★2Below averageBoulder Park Terrace
14676 West Upright, Charlevoix, MI 49720 · 16.9 mi
Non-profit · 72 beds
- Abuse citation
★★★★★1Much below averageGrandvue Medical Care Facility
1728 South Peninsula Road, East Jordan, MI 49727 · 18.8 mi
Government · 113 beds
- Abuse citation
★★★★★3AverageMedilodge of Cheboygan
824 South Huron, Cheboygan, MI 49721 · 27.4 mi
For-profit · 85 beds · Part of Medilodge
- Abuse citation
★★★★★2Below averageMedilodge of Gaylord
508 Random Lake, Gaylord, MI 49735 · 30.8 mi
For-profit · 96 beds · Part of Medilodge
★★★★★4Above averageMunson Healthcare Otsego Memorial Hospital Ltcu
825 North Center Street, Gaylord, MI 49735 · 31.2 mi
Non-profit · 34 beds
★★★★★4Above average
All nursing homes in Harbor Springs, MI · Compare side by side
Frequently asked questions
What is Bay Bluffs-Emmet County Medical Care Facility's rating?
Bay Bluffs-Emmet County Medical Care Facility has 4 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.
How many inspection citations did Bay Bluffs-Emmet County Medical Care Facility receive?
Its most recent standard health inspection found 12 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.
Does Bay Bluffs-Emmet County Medical Care Facility accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Bay Bluffs-Emmet County Medical Care Facility?
It is government - county. The ownership section on this page lists the owners and managers reported to CMS.
Where is Bay Bluffs-Emmet County Medical Care Facility and how do I contact it?
Bay Bluffs-Emmet County Medical Care Facility is at 750 East Main Street, Harbor Springs, MI 49740. Phone: (231) 526-2161.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.