nursing home in Gaylord, MI
Munson Healthcare Otsego Memorial Hospital Ltcu
825 North Center Street, Gaylord, MI 49735 · (989) 731-2131
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Munson Healthcare Otsego Memorial Hospital Ltcu at a glance
Munson Healthcare Otsego Memorial Hospital Ltcu is a 34-bed non-profit nursing home in Gaylord, Michigan (Otsego County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Michigan average of 3.1.
Residents receive about 5.1 hours of nursing care per day (2 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (April 1, 2026) found 6 health citations. The Michigan average is 9.9.
It has not received a federal fine in the past three years.
Nursing staff turnover is 36.1% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 34
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 1967
- Resident/family council
- Resident
- County
- Otsego County
- CMS Certification Number
- 235006
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.9 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.5 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.14 hrs | 3.99 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.95 hrs | 0.78 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.96 hrs | 2.33 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.80 hrs | 3.50 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 36.1% | 44.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 38.5% | 39.2% | 42.9% | Better |
Inspections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 59 | 89.4 | 80.6 | Better |
Penalties
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $29,376 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 34 | 104 | 107 | |
| Average residents per day | 27 | 86 | 86 | |
| Occupancy | 80% | 83.4% | 80.9% |
Long-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6% | 3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.5% | 5.1% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 18.2% | 14.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.2% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.2% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 25.4% | 10.8% | 13.9% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 12.3% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 4.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 6.8% | 19.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 29.9% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 80% | 95% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 95.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 36.4% | 79.5% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97% | 83.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 15 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 1, 2026 Fire safety | Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Tag E0013 | F Potential harm, widespread | Corrected April 30, 2026 |
| April 1, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected April 30, 2026 |
| April 1, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected April 30, 2026 |
| April 1, 2026 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | D Potential harm, isolated | Corrected April 30, 2026 |
| April 1, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected April 30, 2026 |
| April 1, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected August 21, 2025 |
| April 1, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 30, 2026 |
| April 1, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected April 30, 2026 |
| April 1, 2026 Standard | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Tag F0849 | D Potential harm, isolated | Corrected April 30, 2026 |
| April 1, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected April 30, 2026 |
| April 1, 2026 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected April 30, 2026 |
| February 13, 2025 Standard | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | F Potential harm, widespread | Corrected March 31, 2025 |
| February 13, 2025 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected March 31, 2025 |
| February 13, 2025 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected March 31, 2025 |
| February 13, 2025 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | D Potential harm, isolated | Corrected March 31, 2025 |
| March 27, 2024 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | F Potential harm, widespread | Corrected May 3, 2024 |
| March 27, 2024 Fire safety | Establish policies and procedures including evacuation. Emergency Preparedness Deficiencies · Tag E0020 | F Potential harm, widespread | Corrected May 3, 2024 |
| March 27, 2024 Fire safety | Have corridors or aisles that are unobstructed and are at least 8 feet in width. Egress Deficiencies · Tag K0232 | E Potential harm, pattern | Corrected May 3, 2024 |
| March 27, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected May 3, 2024 |
| March 27, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected May 3, 2024 |
| March 27, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | F Potential harm, widespread | Corrected May 3, 2024 |
| March 27, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected May 3, 2024 |
| March 27, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected May 3, 2024 |
| March 27, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected May 3, 2024 |
| March 27, 2024 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected May 3, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| MUNSON HEALTHCARE Organization | 5% or greater direct ownership interest | 100% | 10/02/2019 |
| BLOEM, KENNETH Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| DIXON, KATHY Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| ELLIOT, BENJAMIN Individual | adp of the snf | NOT APPLICABLE | 04/01/2025 |
| HOPPE, RUTH Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| KING, JENNIFER Individual | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| KONOPACKI, PAUL Individual | adp of the snf | NOT APPLICABLE | 04/15/2025 |
| KORTH-WHITE, KIRSTEN Individual | adp of the snf | NOT APPLICABLE | 01/30/2023 |
| LANPHIER, EDWARD Individual | adp of the snf | NOT APPLICABLE | 01/01/2026 |
| MENEGEBIER, DAVID Individual | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| MUNSON HEALTHCARE Organization | adp of the snf | NOT APPLICABLE | 05/15/2025 |
| NELSON, TIMOTHY Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| NESS, EDWIN Individual | adp of the snf | NOT APPLICABLE | 07/01/2004 |
| PAGE, ANDREW Individual | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| POSTMA, BRIAN Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| RECCHIA, DINO Individual | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| ROBERTS, OWEN Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| ROWLAND, CLAUDIA Individual | adp of the snf | NOT APPLICABLE | 01/01/2026 |
| SANDERS, MARY Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| SCHULTZ, VINCENT Individual | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| TAKANO, SAKURA Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| THOMAS, KRISTINE Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| VERYSER, THOMAS Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| WISNIEWSKI, STEVEN Individual | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| WOOD, ELAINE Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| ZENNER, BRUCE Individual | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| KONOPACKI, PAUL Individual | corporate director | NOT APPLICABLE | 04/15/2025 |
| BLOEM, KENNETH Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| DIXON, KATHY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| HOPPE, RUTH Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| KING, JENNIFER Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| LANPHIER, EDWARD Individual | managing control - governing body | NOT APPLICABLE | 01/01/2026 |
| MENEGEBIER, DAVID Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| NELSON, TIMOTHY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| NESS, EDWIN Individual | managing control - governing body | NOT APPLICABLE | 07/01/2004 |
| PAGE, ANDREW Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| POSTMA, BRIAN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| RECCHIA, DINO Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| ROBERTS, OWEN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| ROWLAND, CLAUDIA Individual | managing control - governing body | NOT APPLICABLE | 01/01/2026 |
Showing 40 of 52 records.
Other nursing homes near Munson Healthcare Otsego Memorial Hospital Ltcu
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Frequently asked questions
What is Munson Healthcare Otsego Memorial Hospital Ltcu's rating?
Munson Healthcare Otsego Memorial Hospital Ltcu has 4 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.
How many inspection citations did Munson Healthcare Otsego Memorial Hospital Ltcu receive?
Its most recent standard health inspection found 6 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.
Does Munson Healthcare Otsego Memorial Hospital Ltcu accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Munson Healthcare Otsego Memorial Hospital Ltcu?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Munson Healthcare Otsego Memorial Hospital Ltcu and how do I contact it?
Munson Healthcare Otsego Memorial Hospital Ltcu is at 825 North Center Street, Gaylord, MI 49735. Phone: (989) 731-2131.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.