nursing home in Pittsfield, MA
Hillcrest Commons Nursing & Rehabilitation Center
169 Valentine Road, Pittsfield, MA 01201 · (413) 445-2300
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Hillcrest Commons Nursing & Rehabilitation Center at a glance
Hillcrest Commons Nursing & Rehabilitation Center is a 265-bed non-profit nursing home in Pittsfield, Massachusetts (Berkshire County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Massachusetts average of 3.
Residents receive about 3.7 hours of nursing care per day (0.4 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (June 26, 2026) found 5 health citations. The Massachusetts average is 6.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 34.5% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 265
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Integritus Healthcare
- Medicare-certified since
- July 31, 1995
- Resident/family council
- Resident
- County
- Berkshire County
- CMS Certification Number
- 225687
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.75 hrs | 3.86 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.38 hrs | 0.65 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.32 hrs | 2.25 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.27 hrs | 3.48 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 34.5% | 38.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 27.3% | 42.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 43 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 265 | 120 | 107 | |
| Average residents per day | 231 | 99 | 86 | |
| Occupancy | 87.2% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.6% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5.3% | 4.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 31.5% | 21.4% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.3% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 12.6% | 16.4% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 12.3% | 15.4% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 8.9% | 5.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 26% | 15.5% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 18.8% | 19.5% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 22.3% | 21.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 76.1% | 94.8% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98% | 92.6% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.5% | 1.4% | 1.6% | Average |
| Short-stay residents given a flu vaccine (higher is better) | 84% | 77.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 91.5% | 78.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 34 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 26, 2026 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | E Potential harm, pattern | Corrected August 4, 2026 |
| June 26, 2026 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected August 4, 2026 |
| June 26, 2026 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected August 4, 2026 |
| June 26, 2026 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected August 4, 2026 |
| June 26, 2026 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected August 4, 2026 |
| March 25, 2025 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | F Potential harm, widespread | Corrected April 15, 2025 |
| March 25, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected April 25, 2025 |
| March 25, 2025 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 25, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 25, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 5, 2025 |
| March 25, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected May 5, 2025 |
| March 25, 2025 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | E Potential harm, pattern | Corrected May 5, 2025 |
| March 25, 2025 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | E Potential harm, pattern | Corrected May 5, 2025 |
| March 25, 2025 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected May 5, 2025 |
| March 25, 2025 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected May 5, 2025 |
| March 25, 2025 Standard | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. Resident Rights Deficiencies · Tag F0559 | D Potential harm, isolated | Corrected May 5, 2025 |
| March 25, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected May 5, 2025 |
| March 25, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected May 5, 2025 |
| March 25, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 5, 2025 |
| March 25, 2025 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected May 5, 2025 |
| March 25, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected May 5, 2025 |
| March 25, 2025 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected May 5, 2025 |
| March 25, 2025 Standard | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. Nursing and Physician Services Deficiencies · Tag F0710 | D Potential harm, isolated | Corrected May 5, 2025 |
| March 25, 2025 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected May 5, 2025 |
| March 25, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected May 5, 2025 |
| March 25, 2025 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected May 5, 2025 |
| March 25, 2025 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected May 5, 2025 |
| March 25, 2025 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | D Potential harm, isolated | Corrected May 5, 2025 |
| March 25, 2025 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | B No harm, pattern | Corrected May 5, 2025 |
| March 25, 2025 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | B No harm, pattern | Corrected May 5, 2025 |
| January 9, 2024 Fire safety | Include a process for Emergency Preparedness collaboration. Emergency Preparedness Deficiencies · Tag E0009 | D Potential harm, isolated | Corrected February 15, 2024 |
| January 9, 2024 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected February 15, 2024 |
| January 9, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected February 22, 2024 |
| January 9, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected February 15, 2024 |
| January 9, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected February 15, 2024 |
| January 9, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | E Potential harm, pattern | Corrected February 16, 2024 |
| January 9, 2024 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected February 16, 2024 |
| January 9, 2024 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected February 16, 2024 |
| January 9, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected February 16, 2024 |
| January 9, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected February 16, 2024 |
| January 9, 2024 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected February 16, 2024 |
| January 9, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected February 16, 2024 |
| January 9, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | C No harm, widespread | Corrected February 16, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| WILLOWOOD EXTENDED CARE SERVICES INC Organization | 5% or greater direct ownership interest | 100% | 02/01/2000 |
| INTEGRITUS HEALTHCARE INC Organization | 5% or greater indirect ownership interest | — | 09/01/2009 |
| INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC Organization | 5% or greater indirect ownership interest | — | 02/01/2022 |
| INTEGRITUS HEALTHCARE INC Organization | 5% or greater security interest | NOT APPLICABLE | 02/01/2022 |
| CONSOLATI, THOMAS Individual | adp of the snf | NOT APPLICABLE | 02/01/2022 |
| GINGRAS, MARCIE JO Individual | adp of the snf | NOT APPLICABLE | 02/01/2022 |
| INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 03/06/2025 |
| JONES, WILLIAM Individual | adp of the snf | NOT APPLICABLE | 02/01/2022 |
| KOVACS, JULE Individual | adp of the snf | NOT APPLICABLE | 02/01/2022 |
| WILLOWOOD EXTENDED CARE SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 03/06/2025 |
| GINGRAS, MARCIE JO Individual | corporate officer | NOT APPLICABLE | 12/31/2021 |
| JONES, WILLIAM Individual | corporate officer | NOT APPLICABLE | 02/01/1993 |
| CONSOLATI, THOMAS Individual | operational/managerial control | NOT APPLICABLE | 02/01/2022 |
| INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC Organization | operational/managerial control | NOT APPLICABLE | 02/01/2022 |
| KOVACS, JULE Individual | operational/managerial control | NOT APPLICABLE | 02/01/2022 |
| WILLOWOOD EXTENDED CARE SERVICES INC Organization | operational/managerial control | NOT APPLICABLE | 02/01/2022 |
Other nursing homes near Hillcrest Commons Nursing & Rehabilitation Center
- ★★★★★4Above average
Mt Greylock Extended Care Facility
1000 North Street, Pittsfield, MA 01201 · 1.8 mi
Non-profit · 100 beds · Part of Integritus Healthcare
- CMS high performer
★★★★★5Much above averageSpringside Rehabilitation and Skilled Care Center
255 Lebanon Avenue, Pittsfield, MA 01201 · 2.2 mi
For-profit · 135 beds
★★★★★4Above averageMount Carmel Care Center
320 Pittsfield Road, Lenox, MA 01240 · 4.3 mi
Non-profit · 69 beds · Part of Carmelite Sisters for the Aged and Infirmed
★★★★★3AverageCraneville Rehabilitation and Skilled Care Center
265 Main Street, Dalton, MA 01226 · 5.2 mi
For-profit · 89 beds · Part of Banecare Management
★★★★★4Above average- ★★★★★4Above average
Frequently asked questions
What is Hillcrest Commons Nursing & Rehabilitation Center's rating?
Hillcrest Commons Nursing & Rehabilitation Center has 3 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Hillcrest Commons Nursing & Rehabilitation Center receive?
Its most recent standard health inspection found 5 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Hillcrest Commons Nursing & Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Hillcrest Commons Nursing & Rehabilitation Center?
It is non profit - corporation and part of Integritus Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Hillcrest Commons Nursing & Rehabilitation Center and how do I contact it?
Hillcrest Commons Nursing & Rehabilitation Center is at 169 Valentine Road, Pittsfield, MA 01201. Phone: (413) 445-2300.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.