nursing home in Worcester, MA
St Francis Rehabilitation & Nursing Center
101 Plantation Street, Worcester, MA 01604 · (508) 887-1000
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
St Francis Rehabilitation & Nursing Center at a glance
St Francis Rehabilitation & Nursing Center is a 137-bed for-profit nursing home in Worcester, Massachusetts (Worcester County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Massachusetts average of 3.
Residents receive about 4 hours of nursing care per day (0.8 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (November 24, 2025) found 2 health citations. The Massachusetts average is 6.8.
Federal regulators fined it 1 time in the past three years, totaling $10,527.
Nursing staff turnover is 41.1% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 137
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 1, 1990
- Resident/family council
- Resident
- County
- Worcester County
- CMS Certification Number
- 225438
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.02 hrs | 3.86 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.78 hrs | 0.65 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.05 hrs | 2.25 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.56 hrs | 3.48 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 41.1% | 38.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 26.3% | 42.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 2 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 38 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $10,527 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 137 | 120 | 107 | |
| Average residents per day | 117 | 99 | 86 | |
| Occupancy | 85.4% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.1% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.5% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 15.5% | 21.4% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 1.1% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.2% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 7.6% | 16.4% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 8% | 15.4% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5.1% | 5.1% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 29.1% | 15.5% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 16.8% | 19.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 8.9% | 21.2% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 95.5% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.7% | 92.6% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 85.5% | 77.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 80.7% | 78.3% | 82% | Average |
Inspection citations
State inspectors cited this home for 23 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| November 24, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | F Potential harm, widespread | Corrected January 29, 2026 |
| November 24, 2025 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | F Potential harm, widespread | Corrected January 29, 2026 |
| November 24, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | F Potential harm, widespread | Corrected January 29, 2026 |
| November 24, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected December 12, 2025 |
| November 24, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected December 12, 2025 |
| August 5, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected August 22, 2025 |
| August 6, 2024 Fire safety | Have proper openings in smoke barrier doors. Smoke Deficiencies · Tag K0379 | F Potential harm, widespread | Corrected September 30, 2024 |
| August 6, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected September 30, 2024 |
| August 6, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected September 30, 2024 |
| August 6, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected September 30, 2024 |
| August 6, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected September 30, 2024 |
| August 6, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected August 24, 2024 |
| August 6, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected August 24, 2024 |
| August 6, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected August 24, 2024 |
| August 6, 2024 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected August 24, 2024 |
| August 6, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected August 24, 2024 |
| August 6, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected August 24, 2024 |
| August 6, 2024 Standard | Give residents a notice of rights, rules, services and charges. Resident Rights Deficiencies · Tag F0572 | D Potential harm, isolated | Corrected August 24, 2024 |
| April 25, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected April 10, 2024 |
| September 12, 2023 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | G Actual harm, isolated | Corrected September 25, 2023 |
| September 12, 2023 Complaint | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | G Actual harm, isolated | Corrected September 25, 2023 |
| September 12, 2023 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | G Actual harm, isolated | Corrected September 25, 2023 |
| September 12, 2023 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected September 25, 2023 |
| April 11, 2023 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | E Potential harm, pattern | Corrected May 1, 2023 |
| April 11, 2023 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected May 11, 2023 |
| April 11, 2023 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | E Potential harm, pattern | Corrected May 1, 2023 |
| April 11, 2023 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | E Potential harm, pattern | Corrected May 1, 2023 |
| April 11, 2023 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected May 1, 2023 |
| April 11, 2023 Standard | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected May 1, 2023 |
| April 11, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected May 1, 2023 |
| April 11, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 1, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $10,527 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| April 25, 2024 | Fine | $10,527 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BENTLEY HEALTH GROUP LLC Organization | 5% or greater direct ownership interest | 100% | 09/19/2008 |
| RASO, STEVEN Individual | 5% or greater indirect ownership interest | — | 01/20/2013 |
| WELLINGTON HEALTHCARE LLC Organization | 5% or greater indirect ownership interest | — | 01/20/2013 |
| BENTLEY HEALTH GROUP LLC Organization | adp of the snf | NOT APPLICABLE | 12/10/2024 |
| LANDMARK HEALTH SOLUTIONS, LLC Organization | adp of the snf | NOT APPLICABLE | 12/10/2024 |
| ROSSANO, BRYAN Individual | adp of the snf | NOT APPLICABLE | 12/10/2024 |
| WELLINGTON HEALTHCARE LLC Organization | adp of the snf | NOT APPLICABLE | 12/10/2024 |
| RASO, STEVEN Individual | corporate officer | NOT APPLICABLE | 01/20/2013 |
| ROSSANO, BRYAN Individual | operational/managerial control | NOT APPLICABLE | 05/23/2022 |
Other nursing homes near St Francis Rehabilitation & Nursing Center
Vantage at Worcester LLC
59 Acton Street, Worcester, MA 01604 · under 1 mi
For-profit · 173 beds
- New owner (last 12 months)
★★★★★1Much below averageBlaire House of Worcester
116 Houghton Street, Worcester, MA 01604 · under 1 mi
For-profit · 75 beds · Part of Elder Services
★★★★★3AverageWorcester Rehabilitation & Health Care Center
119 Providence Street, Worcester, MA 01604 · under 1 mi
For-profit · 160 beds · Part of Athena Healthcare Systems
★★★★★1Much below averageChristopher House of Worcester
10 Mary Scano Drive, Worcester, MA 01605 · 1.2 mi
Non-profit · 156 beds
★★★★★3AverageLutheran Rehabilitation and Skilled Care Center
26 Harvard Street, Worcester, MA 01609 · 1.4 mi
Non-profit · 150 beds
- CMS high performer
★★★★★5Much above averageWest Side House LTC Facility
35 Fruit Street, Worcester, MA 01609 · 1.5 mi
For-profit · 91 beds · Part of Elder Services
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is St Francis Rehabilitation & Nursing Center's rating?
St Francis Rehabilitation & Nursing Center has 4 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did St Francis Rehabilitation & Nursing Center receive?
Its most recent standard health inspection found 2 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does St Francis Rehabilitation & Nursing Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns St Francis Rehabilitation & Nursing Center?
It is for profit - limited liability company. The ownership section on this page lists the owners and managers reported to CMS.
Where is St Francis Rehabilitation & Nursing Center and how do I contact it?
St Francis Rehabilitation & Nursing Center is at 101 Plantation Street, Worcester, MA 01604. Phone: (508) 887-1000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.