nursing home in Wilbraham, MA
Hampden Post Acute
9 Maple Street, Wilbraham, MA 01095 · (413) 596-2411
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★1
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Hampden Post Acute at a glance
Hampden Post Acute is a 135-bed for-profit nursing home in Wilbraham, Massachusetts (Hampden County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Massachusetts average of 3.
Residents receive about 3.6 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (January 23, 2026) found 5 health citations. The Massachusetts average is 6.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 63.9% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 135
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Marquis Health Services
- Medicare-certified since
- April 29, 1987
- Resident/family council
- Resident
- County
- Hampden County
- CMS Certification Number
- 225295
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 3.1 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.63 hrs | 3.86 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.33 hrs | 0.65 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.17 hrs | 2.25 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.27 hrs | 3.48 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 63.9% | 38.2% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 87.5% | 42.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 21 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 135 | 120 | 107 | |
| Average residents per day | 123 | 99 | 86 | |
| Occupancy | 90.8% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.4% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5.8% | 4.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 22.6% | 21.4% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.1% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.2% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 7% | 16.4% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 8.8% | 15.4% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 7.6% | 5.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 55.2% | 15.5% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 21.8% | 19.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 29.1% | 21.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 95.9% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 91.6% | 92.6% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.9% | 1.4% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 79.7% | 77.7% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 73% | 78.3% | 82% | Worse |
Inspection citations
State inspectors cited this home for 23 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 23, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected March 6, 2026 |
| January 23, 2026 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected March 6, 2026 |
| January 23, 2026 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected March 6, 2026 |
| January 23, 2026 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected March 6, 2026 |
| January 23, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected February 25, 2026 |
| January 23, 2026 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected February 26, 2026 |
| January 23, 2026 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected February 19, 2026 |
| January 23, 2026 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected February 27, 2026 |
| January 23, 2026 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected February 27, 2026 |
| September 16, 2024 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | E Potential harm, pattern | Corrected November 14, 2024 |
| September 16, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected November 14, 2024 |
| September 16, 2024 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | D Potential harm, isolated | Corrected November 14, 2024 |
| September 16, 2024 Fire safety | Provide emergency officials' contact information. Emergency Preparedness Deficiencies · Tag E0031 | D Potential harm, isolated | Corrected November 14, 2024 |
| September 16, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected November 14, 2024 |
| September 16, 2024 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | D Potential harm, isolated | Corrected November 14, 2024 |
| September 16, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected November 14, 2024 |
| September 16, 2024 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected October 22, 2024 |
| September 16, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected October 22, 2024 |
| September 16, 2024 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected October 22, 2024 |
| September 16, 2024 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected October 22, 2024 |
| September 16, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected October 22, 2024 |
| September 16, 2024 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected October 22, 2024 |
| June 27, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | E Potential harm, pattern | Corrected July 13, 2023 |
| June 27, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected July 20, 2023 |
| June 27, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | F Potential harm, widespread | Corrected July 20, 2023 |
| June 27, 2023 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected July 20, 2023 |
| June 27, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected July 20, 2023 |
| June 27, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected July 20, 2023 |
| June 27, 2023 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | D Potential harm, isolated | Corrected July 20, 2023 |
| June 27, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected July 20, 2023 |
| June 27, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 20, 2023 |
| June 27, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 20, 2023 |
| June 27, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected July 20, 2023 |
| June 27, 2023 Standard | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Tag F0849 | D Potential harm, isolated | Corrected July 20, 2023 |
| June 27, 2023 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected July 20, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HAMPDEN HOLDCO LLC Organization | 5% or greater direct ownership interest | 100% | 05/28/2025 |
| POPULAR BANK Organization | 5% or greater security interest | NOT APPLICABLE | 05/28/2025 |
| CROWLEY, JEFFREY Individual | adp of the snf | NOT APPLICABLE | 05/28/2025 |
| HAMPDEN PROPERTY LLC Organization | adp of the snf | NOT APPLICABLE | 05/28/2025 |
| JAGADEESAN, UDAYA Individual | adp of the snf | NOT APPLICABLE | 05/28/2025 |
| MARQUIS LIMITED LLC Organization | adp of the snf | NOT APPLICABLE | 05/20/2025 |
| NFR 2020 IRRV TR Organization | adp of the snf | NOT APPLICABLE | 05/28/2025 |
| NUTRACO LLC Organization | adp of the snf | NOT APPLICABLE | 05/26/2025 |
| POPULAR BANK Organization | adp of the snf | NOT APPLICABLE | 06/13/2025 |
| POSEN, MINDEE Individual | adp of the snf | NOT APPLICABLE | 05/28/2025 |
| QUINTO NEXGEN LLC Organization | adp of the snf | NOT APPLICABLE | 05/28/2025 |
| RELIANT PRO REHAB LLC Organization | adp of the snf | NOT APPLICABLE | 05/20/2025 |
| RSBRMK HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 05/28/2025 |
| SKILLED VENTURE LLC Organization | adp of the snf | NOT APPLICABLE | 05/28/2025 |
| SK NEXGEN TR Organization | adp of the snf | NOT APPLICABLE | 05/28/2025 |
| TRYKO NEXGEN HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 05/28/2025 |
| UAK 2020 IRRV TR Organization | adp of the snf | NOT APPLICABLE | 05/28/2025 |
| UKR NEXGEN LLC Organization | adp of the snf | NOT APPLICABLE | 05/28/2025 |
| VIROJA, YOGESH Individual | adp of the snf | NOT APPLICABLE | 05/19/2025 |
| YK NEXGEN TR Organization | adp of the snf | NOT APPLICABLE | 05/28/2025 |
| YR NEXGEN TR Organization | adp of the snf | NOT APPLICABLE | 05/28/2025 |
| POSEN, MINDEE Individual | corporate officer | NOT APPLICABLE | 05/28/2025 |
| KAHANOW, AVIVA Individual | indirect ownership interest | NOT APPLICABLE | 05/28/2025 |
| ROKEACH, FRAIDE Individual | indirect ownership interest | NOT APPLICABLE | 05/28/2025 |
| FLAGLER, OSHER Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 05/26/2025 |
| LEVOVITZ, TZVI Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 05/26/2025 |
| ROKOWSKY, YITZCHOK Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 05/26/2025 |
| CROWLEY, JEFFREY Individual | managing control - governing body | NOT APPLICABLE | 05/28/2025 |
| VIROJA, YOGESH Individual | managing control - governing body | NOT APPLICABLE | 05/28/2025 |
| CROWLEY, JEFFREY Individual | operational/managerial control | NOT APPLICABLE | 05/28/2025 |
| JAGADEESAN, UDAYA Individual | operational/managerial control | NOT APPLICABLE | 05/28/2025 |
| MARQUIS LIMITED LLC Organization | operational/managerial control | NOT APPLICABLE | 05/28/2025 |
| NUTRACO LLC Organization | operational/managerial control | NOT APPLICABLE | 05/28/2025 |
| RELIANT PRO REHAB LLC Organization | operational/managerial control | NOT APPLICABLE | 05/28/2025 |
Other nursing homes near Hampden Post Acute
Life Care Center of Wilbraham
2399 Boston Road, Wilbraham, MA 01095 · 1.3 mi
For-profit · 123 beds · Part of Life Care Centers of America
★★★★★3Average- ★★★★★3Average
Sixteen Acres Health and Rehabilitation Center LLC
215 Bicentennial Highway, Springfield, MA 01118 · 5.8 mi
For-profit · 120 beds · Part of Vantage Care
★★★★★4Above averageLoomis Lakeside at Reeds Landing
807 Wilbraham Road, Springfield, MA 01109 · 6.2 mi
Non-profit · 42 beds
★★★★★5Much above averageChicopee Rehabilitation and Nursing
44 New Lombard Road, Chicopee, MA 01020 · 6.2 mi
For-profit · 68 beds
★★★★★3AverageVantage at Hampden LLC
34 Main Street, Hampden, MA 01036 · 6.6 mi
For-profit · 100 beds · Part of Vantage Care
★★★★★3Average
Frequently asked questions
What is Hampden Post Acute's rating?
Hampden Post Acute has 3 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Hampden Post Acute receive?
Its most recent standard health inspection found 5 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Hampden Post Acute accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Hampden Post Acute?
It is for profit - limited liability company and part of Marquis Health Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Hampden Post Acute and how do I contact it?
Hampden Post Acute is at 9 Maple Street, Wilbraham, MA 01095. Phone: (413) 596-2411.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.