nursing home in W Concord, MA
Rivercrest Long Term Care
Deaconess Road, W Concord, MA 01742 · (978) 325-6856
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★4
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Rivercrest Long Term Care at a glance
Rivercrest Long Term Care is a 151-bed non-profit nursing home in W Concord, Massachusetts (Middlesex County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Massachusetts average of 3.
Residents receive about 4.4 hours of nursing care per day (1.3 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (August 28, 2025) found 0 health citations. The Massachusetts average is 6.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 27.3% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 151
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 1967
- Continuing care retirement community
- Yes
- Resident/family council
- Both
- County
- Middlesex County
- CMS Certification Number
- 225080
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.44 hrs | 3.86 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.32 hrs | 0.65 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.51 hrs | 2.25 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.17 hrs | 3.48 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 27.3% | 38.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 8.3% | 42.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 2 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 151 | 120 | 107 | |
| Average residents per day | 37 | 99 | 86 | |
| Occupancy | 24.6% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.1% | 3.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.6% | 4.2% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 22.6% | 21.4% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 27% | 16.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 26.2% | 15.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 0% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.9% | 15.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 26% | 19.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 15.7% | 21.2% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 96.6% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.2% | 92.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.1% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 96.2% | 77.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 85.8% | 78.3% | 82% | Average |
Inspection citations
State inspectors cited this home for 5 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| November 14, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected December 16, 2024 |
| September 5, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected November 22, 2024 |
| September 5, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected October 4, 2024 |
| September 27, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected November 24, 2023 |
| September 27, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected October 13, 2023 |
| September 27, 2023 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected October 31, 2023 |
| September 27, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected October 31, 2023 |
| September 27, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected October 31, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BATTISTI-KEANE, CHRISTINE Individual | adp of the snf | NOT APPLICABLE | 12/03/2025 |
| CLAY & ASSOCIATES, LLC Organization | adp of the snf | NOT APPLICABLE | 09/01/2019 |
| FINKEL, NOAH Individual | adp of the snf | NOT APPLICABLE | 06/01/2025 |
| BATTISTI-KEANE, CHRISTINE Individual | corporate director | NOT APPLICABLE | 01/23/2022 |
| BURLAMACHI, GLENN Individual | corporate director | NOT APPLICABLE | 04/06/2013 |
| CRATSLEY, JOHN Individual | corporate director | NOT APPLICABLE | 04/16/2015 |
| GRINNELL, KENNETH Individual | corporate director | NOT APPLICABLE | 04/12/2016 |
| HEDISON, HARRY Individual | corporate director | NOT APPLICABLE | 04/06/2013 |
| KANESA-THASAN, SUNITA Individual | corporate director | NOT APPLICABLE | 04/16/2015 |
| LIPSON, FRANCES Individual | corporate director | NOT APPLICABLE | 11/12/2024 |
| LOMBARD, JOHN Individual | corporate director | NOT APPLICABLE | 04/16/2019 |
| MACCLARY, MARCIA Individual | corporate director | NOT APPLICABLE | 04/18/2017 |
| MCDONOUGH, SUSAN Individual | corporate director | NOT APPLICABLE | 04/18/2017 |
| MUDRY, MARILYN Individual | corporate director | NOT APPLICABLE | 04/16/2019 |
| MURPHY, DAVID Individual | corporate director | NOT APPLICABLE | 04/18/2017 |
| SINTROS, CHRISTOPHER Individual | corporate director | NOT APPLICABLE | 03/24/2015 |
| SWAIM, CHARLES Individual | corporate director | NOT APPLICABLE | 04/23/2024 |
| WATTS, SHEILA Individual | corporate director | NOT APPLICABLE | 04/12/2016 |
| WEST, DONNA Individual | corporate director | NOT APPLICABLE | 04/18/2017 |
| WILSON, CAROL Individual | corporate director | NOT APPLICABLE | 04/06/2013 |
| WISSELL, MATTHEW Individual | corporate director | NOT APPLICABLE | 04/16/2015 |
| YOUNG, JOHN Individual | corporate director | NOT APPLICABLE | 04/06/2013 |
| MCGOWAN, JAMES Individual | corporate officer | NOT APPLICABLE | 03/11/2016 |
| SINTROS, CHRISTOPHER Individual | corporate officer | NOT APPLICABLE | 03/24/2015 |
| BATTISTI-KEANE, CHRISTINE Individual | operational/managerial control | NOT APPLICABLE | 01/23/2022 |
| DEACONESS ABUNDANT LIFE COMMUNITIES Organization | operational/managerial control | NOT APPLICABLE | 01/01/2011 |
| FINKEL, NOAH Individual | operational/managerial control | NOT APPLICABLE | 06/01/2025 |
| MCGOWAN, JAMES Individual | operational/managerial control | NOT APPLICABLE | 03/11/2016 |
| MUDRY, MARILYN Individual | operational/managerial control | NOT APPLICABLE | 04/16/2019 |
Other nursing homes near Rivercrest Long Term Care
Care One at Concord
57 Old Road To Nine Acre Corner, W Concord, MA 01742 · under 1 mi
For-profit · 135 beds · Part of Careone
★★★★★4Above averageThe Commons Skilled Nursing & Rehabilitation
3 Harvest Circle, Lincoln, MA 01773 · 3 mi
Non-profit · 32 beds · Part of Justliving Communities
- CMS high performer
★★★★★5Much above averageLife Care Center of Acton
One Great Road, Acton, MA 01720 · 4 mi
For-profit · 155 beds · Part of Life Care Centers of America
★★★★★4Above averageCampion Health & Wellness, INC
319 Concord Road, Weston, MA 02493 · 5.7 mi
Non-profit · 70 beds
- CMS high performer
★★★★★5Much above averageRegalcare at Sudbury
136 Boston Post Road, Sudbury, MA 01776 · 6.2 mi
For-profit · 142 beds · Part of Vantage Care
★★★★★2Below averageCarleton-Willard Village Retirement & Nursing Ctr
100 Old Billerica Road, Bedford, MA 01730 · 7 mi
Non-profit · 179 beds
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Rivercrest Long Term Care's rating?
Rivercrest Long Term Care has 5 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Rivercrest Long Term Care receive?
Its most recent standard health inspection found 0 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Rivercrest Long Term Care accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Rivercrest Long Term Care?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Rivercrest Long Term Care and how do I contact it?
Rivercrest Long Term Care is at Deaconess Road, W Concord, MA 01742. Phone: (978) 325-6856.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.