nursing home in Chestertown, MD

Resorts at Chester River Manor Corp

200 Morgnec Road, Chestertown, MD 21620 · (410) 778-4550

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★4
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Resorts at Chester River Manor Corp at a glance

Resorts at Chester River Manor Corp is a 98-bed for-profit nursing home in Chestertown, Maryland (Kent County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Maryland average of 3.2.

Residents receive about 3.6 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 3.9 hours.

Its most recent standard health inspection (December 16, 2025) found 17 health citations. The Maryland average is 17.

It has not received a federal fine in the past three years.

Nursing staff turnover is 16.7% per year (state average 40.2%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
98
Certified for
Medicare and Medicaid
Medicare-certified since
February 4, 1994
Resident/family council
Resident
County
Kent County
CMS Certification Number
215262

Ratings

MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53.2 / 53 / 5Average
Health inspection rating ⓘ (higher is better)3 / 52.9 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)4 / 53.2 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)4 / 53.9 / 53.6 / 5Average
Long-stay quality rating (higher is better)4 / 53.7 / 53.8 / 5Average
Short-stay (rehab) quality rating (higher is better)4 / 53.9 / 53.3 / 5Better

Staffing

This facility3.56 hrsMaryland average3.87 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Maryland and U.S. averages
MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.56 hrs3.87 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.69 hrs0.84 hrs0.69 hrsAverage
Nurse aide hours per resident per day (higher is better)2.20 hrs2.12 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.47 hrs3.47 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)16.7%40.2%45.8%Better
Registered nurse turnover (yearly) (lower is better)9.1%38.7%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility17Maryland average17U.S. average9
Health citations in the most recent inspection: this facility vs. Maryland and U.S. averages
MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)17179Worse
Citations from complaint investigations (latest cycle) (lower is better)753Worse
Weighted health inspection score ⓘ (lower is better)88115.180.6Worse

Penalties

This facility0Maryland average1U.S. average1
Fines in the past 3 years: this facility vs. Maryland and U.S. averages
MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$21,934$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Certified beds98124107
Average residents per day9510686
Occupancy97.1%84.7%80.9%

Long-stay residents

This facility4%Maryland average2.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Maryland and U.S. averages
MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)4%2.4%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)4.7%5.9%4.6%Average
Long-stay residents given antipsychotic medication (lower is better)28.1%13.8%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0%1.5%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.2%0.5%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)28.6%20.4%13.9%Worse
Long-stay residents whose walking worsened (lower is better)6.2%22.2%14.1%Better
Long-stay residents who lose too much weight (lower is better)5%5.4%5.2%Average
Long-stay residents with depressive symptoms (lower is better)19.3%22.8%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)19.3%16.7%19.5%Average
Long-stay residents with new or worse incontinence (lower is better)25.7%25%19%Worse
Long-stay residents given a flu vaccine (higher is better)100%96.6%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%92.6%93.6%Better

Short-stay residents

This facility1%Maryland average1.1%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Maryland and U.S. averages
MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1%1.1%1.6%Better
Short-stay residents given a flu vaccine (higher is better)98%80.6%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)98.1%79.1%82%Better

Inspection citations

State inspectors cited this home for 37 health deficiencies and 31 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.

DateCitationSeverityStatus
July 17, 2026
Complaint
Employ staff that are licensed, certified, or registered in accordance with state laws.
Administration Deficiencies · Tag F0839
F
Potential harm, widespread
Corrected July 30, 2026
April 22, 2026
Complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
G
Actual harm, isolated
Corrected May 8, 2026
April 22, 2026
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected May 8, 2026
December 16, 2025
Fire safety
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies · Tag K0341
E
Potential harm, pattern
Corrected February 13, 2026
December 16, 2025
Fire safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies · Tag K0223
D
Potential harm, isolated
Corrected February 13, 2026
December 16, 2025
Fire safety
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919
D
Potential harm, isolated
Corrected February 13, 2026
December 16, 2025
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
E
Potential harm, pattern
Corrected January 31, 2026
December 16, 2025
Standard
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Tag F0685
D
Potential harm, isolated
Corrected January 31, 2026
December 16, 2025
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected January 31, 2026
December 16, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected January 31, 2026
December 16, 2025
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected January 31, 2026
December 16, 2025
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected January 31, 2026
December 16, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected January 31, 2026
December 16, 2025
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected January 31, 2026
December 16, 2025
Standard
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
D
Potential harm, isolated
Corrected January 31, 2026
December 16, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected January 31, 2026
December 16, 2025
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected January 31, 2026
December 16, 2025
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
D
Potential harm, isolated
Corrected January 31, 2026
December 16, 2025
Complaint
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
D
Potential harm, isolated
Corrected January 31, 2026
December 16, 2025
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected January 31, 2026
March 8, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected May 23, 2024
March 8, 2024
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
F
Potential harm, widespread
Corrected May 23, 2024
March 8, 2024
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
F
Potential harm, widespread
Corrected May 23, 2024
March 8, 2024
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected May 23, 2024
March 8, 2024
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected May 23, 2024
March 8, 2024
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected May 23, 2024
March 8, 2024
Fire safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914
F
Potential harm, widespread
Corrected May 23, 2024
March 8, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected May 23, 2024
March 8, 2024
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected May 23, 2024
March 8, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected May 23, 2024
March 8, 2024
Fire safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies · Tag K0223
E
Potential harm, pattern
Corrected May 23, 2024
March 8, 2024
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected May 23, 2024
March 8, 2024
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected May 23, 2024
March 8, 2024
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
D
Potential harm, isolated
Corrected May 23, 2024
March 8, 2024
Fire safety
Have restrictions on the use of portable space heaters.
Miscellaneous Deficiencies · Tag K0781
D
Potential harm, isolated
Corrected May 23, 2024
March 8, 2024
Fire safety
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies · Tag K0711
D
Potential harm, isolated
Corrected May 23, 2024
March 8, 2024
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
D
Potential harm, isolated
Corrected May 23, 2024
March 8, 2024
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected April 12, 2024
March 8, 2024
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected April 12, 2024
March 8, 2024
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected April 12, 2024
March 8, 2024
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected April 12, 2024
March 8, 2024
Standard
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602
D
Potential harm, isolated
Corrected April 12, 2024
March 8, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected April 12, 2024
March 8, 2024
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected April 12, 2024
March 8, 2024
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected April 12, 2024
March 8, 2024
Standard
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nursing and Physician Services Deficiencies · Tag F0711
D
Potential harm, isolated
Corrected April 12, 2024
March 8, 2024
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected April 12, 2024
March 8, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected April 12, 2024
March 8, 2024
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
D
Potential harm, isolated
Corrected April 12, 2024
April 29, 2019
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
F
Potential harm, widespread
Corrected June 24, 2019
April 29, 2019
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected June 24, 2019
April 29, 2019
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected June 24, 2019
April 29, 2019
Fire safety
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Miscellaneous Deficiencies · Tag K0700
F
Potential harm, widespread
Corrected June 24, 2019
April 29, 2019
Fire safety
Meet other general requirements that are deficient.
Services Deficiencies · Tag K0500
F
Potential harm, widespread
Corrected June 24, 2019
April 29, 2019
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected June 24, 2019
April 29, 2019
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected June 24, 2019
April 29, 2019
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
E
Potential harm, pattern
Corrected June 24, 2019
April 29, 2019
Fire safety
Provide two separate exits in rooms of more than 1000 square feet.
Egress Deficiencies · Tag K0253
E
Potential harm, pattern
Corrected June 24, 2019
April 29, 2019
Fire safety
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies · Tag K0341
D
Potential harm, isolated
Corrected June 24, 2019
April 29, 2019
Fire safety
Install proper backup exit lighting.
Egress Deficiencies · Tag K0281
D
Potential harm, isolated
Corrected June 24, 2019
April 29, 2019
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected June 3, 2019
April 29, 2019
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected June 3, 2019
April 29, 2019
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected June 3, 2019
April 29, 2019
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
D
Potential harm, isolated
Corrected June 3, 2019
April 29, 2019
Standard
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected June 3, 2019
April 29, 2019
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected June 3, 2019
April 29, 2019
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected June 3, 2019
April 29, 2019
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected June 3, 2019

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
ROSENBERG, MINDY
Individual
5% or greater direct ownership interest100%06/01/2018
200 MORGNEC RD LLC
Organization
5% or greater mortgage interestNOT APPLICABLE07/01/2018
ROSENBERG, ZVI
Individual
5% or greater mortgage interestNOT APPLICABLE07/01/2018
200 MORGNEC RD LLC
Organization
5% or greater security interestNOT APPLICABLE07/01/2018
ROSENBERG, ZVI
Individual
5% or greater security interestNOT APPLICABLE07/01/2018
200 MORGNEC RD LLC
Organization
adp of the snfNOT APPLICABLE07/01/2018
FLEURANCOIS, NANCY
Individual
adp of the snfNOT APPLICABLE03/18/2025
ROSENBERG, MINDY
Individual
adp of the snfNOT APPLICABLE03/18/2025
ROSENBERG, ZVI
Individual
adp of the snfNOT APPLICABLE07/01/2018
SEITZ, STEWART
Individual
adp of the snfNOT APPLICABLE03/18/2025
FLEURANCOIS, NANCY
Individual
operational/managerial controlNOT APPLICABLE01/01/2025
SEITZ, STEWART
Individual
operational/managerial controlNOT APPLICABLE07/01/2018

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Frequently asked questions

What is Resorts at Chester River Manor Corp's rating?

Resorts at Chester River Manor Corp has 3 out of 5 stars on the CMS overall star rating. The average for Maryland nursing homes is 3.2 stars.

How many inspection citations did Resorts at Chester River Manor Corp receive?

Its most recent standard health inspection found 17 citations, compared with a Maryland average of 17. Every citation is listed on this page with its severity.

Does Resorts at Chester River Manor Corp accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Resorts at Chester River Manor Corp?

It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Resorts at Chester River Manor Corp and how do I contact it?

Resorts at Chester River Manor Corp is at 200 Morgnec Road, Chestertown, MD 21620. Phone: (410) 778-4550.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.